HP Petrol Pump — Showing wrong reading and cheating customers

Address:

Bangalore, Karnataka

Dear Sir/Madam,

I'm having 2 wheeler. I've filled petrol in so many stations. But I never faced issue this this.

It is not happening in the actual machine. In that bunk we can see one more fuel gun which is lying in the middle from the sealing. Usually we can't see the meter reading properly. Because it is small. Also We can't make out whether the reading is showing amount or liters(Quantity).

1 Week back, I had been to HP petrol pump(HP Petrol pump, Chowdaiah Road, Bangalore. Landmark: Next to Caveri theater) to fill the petrol for Rs:200. But they had filled only 2 liters. I got to know this after I moved away from the pump because my vehicle battery is down so I should run a vehicle for few meters to get correct reading(Battery charge). I found that It was very less than the usual. So I went and asked the people who are all working there. They apologized and filled the remaining again.
Yesterday I had been to the same place I had asked to fill the petrol for Rs: 200 from the same machine. Also I've mentioned the issue happened previously and asked him to fill the petrol properly. But even I found, They have filled 2 liters and the guy showed me the reading 200 But It is representing 2 liters. The small dot between 2 and zero's, no body could recognize and I felt its 200 only. Later I moved few meters away from the pump. I found they have filled very less like early. I came and asked about this. But they try to send me out of that place. But they are not ready to give proper reason why it happened. I'm from different state So I couldn't speak in their local language. Also I couldn't find any responsible person in that place. Finally they filled the remaining petrol and send me because so many people are in queue to fill the fuel.

I agree that I should have noticed the reading properly But when other customers are on queue we can't force them to show for long time. Even bunk people are showing something and trying to divert our mind that time. Also I shouldn't have filled the petrol again in the same place

This is not the first time this issue is happening. I hope no one couldn't identified this. Also In the same place My uncle who filled the petrol couldn't get the millage properly He felt it is vehicle problem. But in actual he doesn't know this was the issue. So People are loosing their money without their knowledge like this. They are showing quantity instead of amount. So every one will think that They are filling petrol properly. Also We can't find this easily.

This kind of fraud works are going on. I tried to call help line of HP. But I found this site to give consumer complaint.

Please go directly and check this issue. Please fill petrol for 200. So that you can see this issue(How they are cheating people). So many people are loosing their money very badly everyday.

I'm raising this issue on behalf of others. Surely I will not go to that bunk again.

So Kindly do some necessary action on this.

Thanks,
Prem