Comments
Petrol — Spilling of petrol and attitude of HP employee
I had very bad experience at HP petrol (hindustan petrolum) pump at 1-1 5/1 rashtrapathi road secunderabad Ap 500003.I asked person to fill pertrol .. she spilled petrol and on asking why she did not do her job properly. she argued in telgue. since I cannot understand asked her to speak on hindhi. one of his associate name Siabulu veermamalla spoke and argued a lot. he said only little petrol is waste and should not make difference.. i want to know how cum people are employeed who do not know what is there work and how to do it ... one other employee asked do you know telgue .. i said no and started shouting in telgue i believe it was abusive language. both employees started shouting one by one ...
when i raised my voice .. they stop ... but said do what ever you want to do .... do it .. even after writing on complaint book ... it seems nothing had happned
it is necessary to know telgue before filling petrol from petrol pump which is in AP?
I believe we live in secular india and as per constitution ......
what action can be taken?
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
41%
Complaints
3736
Pending
0
Resolved
1528
![Hindustan Petroleum Corporation [HPCL] Phone](/img/bn/phone.svg "Hindustan Petroleum Corporation [HPCL] Phone"){kind=small}
+91 22 2286 3900
+91 14 1274 0087
![Hindustan Petroleum Corporation [HPCL] Website](/img/bn/www.svg "Hindustan Petroleum Corporation [HPCL] Website"){kind=small}
![Hindustan Petroleum Corporation [HPCL] Address](/img/bn/location.svg "Hindustan Petroleum Corporation [HPCL] Address"){kind=small}
Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
H P Gas — Improper Service Provision and Customer Service
We are having a H P Gas service (Consumer No. 632868 in name of Mr. Balkrishna T. Rane) from Laxmi Gas Services, S.G. Barve Marg, Nehru Nagar, Kurla (E), Mumbai - 400 024.From last 4 months we are not getting timely service from this gas provider. We have booked our request for 5 KG Gas on 28.02.2008 which is not yet responded positively. More to this, on personal enquiry on 21.03.2008, we were not responded properly by the service provider. Even the record shown to us was wrong and the way service provider was talking was the worst one. He is destroying company image also. Company should give the agency to a capable and right person who can handle the customers in a proper way.
Finally, we have registered two such complaints in this regard, none of which are responded yet. Hope this registered complaints are viewed and attended by responsible staff from the company.
If yes, please reply to this. Awaiting for an earliest positive reply on this.