Submit a Complaint
Gas Stations
Hindustan Petroleum Corporation [HPCL]

[Resolved]  Hpcl/ Domestic Gas Cylinder — delay in domestic cylinder refill delivery

Address:Mumbai Suburban, Maharashtra

Dear Sir/ Madam,

I have booked for refill dated 14.07.11, booking No.:122070 from M/s Prakash Gas Service, Kharghar.
We reminded them and they assured us for delivery on 23.07.2011 but they fail to keep their promises.
Again we reminded on 25.07.11 and awaited for delivery as promised by them. We are a big family (12 members) and a cylinder is consumed in approx. twenty days, we want prompt delivery to get a minimum duration between two consecutive bookings. Since 12 days have been passed and we have not recieved the refill, the delay shall effect my next cyliner booking.

Old Consumer No.:623274 from M/s Varadvinayak Gas Agency, KHARGHAR, Navi Mumbai.

New Consumer No.:617605 of M/s Prakash Gas Service, Tirupati corner, Shop No.:14, Plot No. C-1,
Sector-12, Kharghar, Navi Mumbai.

Pl do the needful to avoid my hardship.

Thanks.

RS Singh
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 
2 Comments

Related Hindustan Petroleum Corporation [HPCL] reviews

[Resolved]Hindustan Petroleum Corporation [HPCL] - Subsidy not send my account[Resolved]Hindustan Petroleum Corporation [HPCL] - Tyre air service not given[Resolved]Hindustan Petroleum Corporation [HPCL] - MS HSD SUPREME AUTOMOBILES, Petrol pump cheating[Resolved]Hindustan Petroleum Corporation [HPCL] - Prepaid LPG refill not delivered[Resolved]Hindustan Petroleum Corporation [HPCL] - HP LPG gas
View all 3736 Hindustan Petroleum Corporation [HPCL] Reviews

Comments

Hpcl — Delay in gas cylinder refill

I have booked for consumer gas cylinder refill on 02.02.08 at M/s Balaji Gas Service (Distributor code 105460, Tel No.[protected], Airoli, Navi Mumbai. My consumer no. is 616473. Even after 1 month the cylinder delivery is not done.
Reply
I am also Airoli resident. My consumer no. 618790. My gas booked on 04.02.08 had not been delivered till today 13.03.08. Always we have to go and bring the gas from the gas godown in Airoli.

This problem has increased since 3-4 months.

I feel this complaint is fairly common in Airoli now. Many people are seen frustrated daily. Even today when we went at 10.00 am to that agency atleast 50 people were frustrated due to gas not delivered for 1-1 1/2 months !!

The agency also does not pick up phone or the people there keep the receiver off the phone to keep it engaged.

The way they behave with customers is also pathetic.

This Balaji agency is sure a sore for all Airoli people.I fully agree with you.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    View all 3736 Hindustan Petroleum Corporation [HPCL] reviews & complaints
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information