[Resolved]  Hpcl For Domestic Gas — Unnatural Delay of GAS/ Receipt

Address:

Khordha, Odisha

I am Manas Ranjan Pradhan,a HP doemstic consumer having consumer #629198 of SWASTI FUEL CENTRE, Gajapati Nagar (RCMS Campus), M.R Colony, Bhubaneswar-17 .

The city is growing and haspal is within Bhubaneswar(10 km from the distributir office place) so door delivery by the distributor is denied

I agreed with to collect the GAS from GODDOWN.I booked my Gas on 23/07/2012 but till now, I unable to collect the GAS receipt from the office though several times(5 times), I went for office intime.

ADDRESS & Contact number
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Duplex #129,First Floor,Metro satellite City,Hanspal
Mob:[protected]/[protected]

Initially , office person from the distributor told me to collect the GAS from their GODDOWN after billing it from office (SWOSTI FUEL CENTRE) as they will not deliver it on Hanspal.

Two times, I went to office within 8.30 AM but slot is completed.(they had restricted 50 cylinder/day).

One Instance,They were not available @ 8.30 AM at office though we are standing at office premises to issue a receipt.

Today ,also I went to office to 9.30 to issue the gas receipt for which I booked on 23/07/2012.

This incident is not first time which I faced.Every time,They have some excuse to issue a receipt.

How long I need to wait to get a domestic GAS?

Its really a hard time for me and the consumers who are staying in my locality.(Almost 500 duplex is there).

The level of service really frustrate the consumer and promote the black market.

I need your intervention and expect a good quality of service.

The Hon, ble Minister Food and Civil Supply has issued one press note that consumer will get refilling cylinder immediately within 48 hours but the distributors are making money violating the orders of Minister and administration.

Delay in delivery of Coocking gas has become a regular feature, an apathy for common man. It is therefore , requested kindly make an enquiry on the service of the distributor to save the rights and benefits of the consumer.