Hpcl Gas — Regarding Delivery

Address:Jaipur, Rajasthan

My name is Sandeep Goyal I having a gas connection of hp gas which consumer no is 121075.they not subsidised deleved on time while they message me that your cylinder has been delivered on 3 April 2013, till that time we didn't get any cylinder when we have complain for that they said we delivered to other than next day they provide me a cylinder without office receipt who they will submit on gas agency. my cylinder they delivered to other.
Due to this reason we can not make food at home .they provide cylinder on 4 th april while they message me on delivered on 3 rd april. Due to this reason i upset on 3 and 4th April. please help me as soon as possible.give me a justice for my problem.

Sandeep Goyal
Mo. [protected]
3/23 ,kavita enclave,
Chitrakoot Scheme ,
Ajmer Road. Jaipur.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

HPCL GAS — Bad behaviour and undue demand.

Respected Sir,

I am holding gas connection of HPCL since 1996. Since then I have been using HPCL gas by obtaining cylinder with great difficulties. Now i am compelled to write this complaint against the bad behavior and undue demand of distributors' Staff (Aand Kiran, Dealer HP Gas, Gola Road, Danapur, Patna; Distributor Code:- 963240). Here I would like to state my grievances as:-

1. I got registered for a HPCL Conncetion in the name of S.A.FAIZEE. I was alotted connection but in the name of SHAMSHI AHMAD giving my name in C/o alongwith my address.

2. I was charged Rs 3000/- as security deposit for two nos. of cylinder. Obviously not in accordance with the Corporation's tariff.Not only this I was provided one cylinder in reality, on paper it was mentioned two.And second cylinder nver provided to me despite repeated reminders.I also visited the office numerous times for correction in paper but the were reluctant and it went invain. Not to mention here I have been cheated.

3. Now on 25th of December 2007 at 4.00 pm i was in the office again. On request for correction, Iwas advised by the distributors' staff to deposit a sum of Rs 1153/again to issue a new connection in my name against cancellation of my previous HPCL connection Consumer No. 603069. This shows that HPCL has no control on distributors activity or they are knowingly ignoring these malpractices.

As a genuine consumer my earnest request is that the concerned officer may please look into this matter so that my grievances are resolved. Please take immediate action otherwise i will seek justice through judiciary.

Thanking you in anticipation.

yours faithfully
S.A.FAIZEE
Contact No. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information