| Address: | Bangalore, Karnataka |
On 28 may,i made a purchase of htc 1v from nokia connect mobile store,within the 3 days of purchase suddenly my mobile get switched off and didn't turn on.We placed the complaint to nokia connect store,immediately and on the next day of the complaint we got the new htc 1v handset,by saying that handset has some issue,so you can take the new one.We got the new handset of HTC 1V on 2nd june 2012.
Again after 2 months,on 3 august,cell get switched off and didn't turned on ,when we contacted to our nokia connect retailer,he said better we go to service center of htc which is in basvangudi,they will surely resolved our problem.Today when on 4th of august when i went to Basvangudi htc service center ,with our complaint,service center guy told its a motherboard problem,we need 12 days to resolved it apaart from this we cant do anything even we can't provide you stand by phone nor the replacement letter.
Now i just want to register a complaint that why do they open the htc service center when they dont have an authority of providing an replacement letter or stand by cell phone,which according to htc customer care ,service center should have to provide.Secondly to getting a sudden mobile swithed off is not mine problem ,its an handset problem,that within a two months i had taken two mobiles and same issue came into both the handsets of htc1v.why we are not getting a mobile replacement letter.
Now what i will do with htc1v handset,i have spent 18000 on that mobile,which has no worth,highly disappointed due to pathetic response of service center and mobile too. Was this information helpful? | 
