HTC India Customer Care
HTC Corporation
Customer satisfaction rating: 2%
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HTC India Customer Care

HTC Corporation

E-99, 1st Floor, Lajpat Nagar -II
New Delhi
New Delhi District
India - 110024

Customer Care Phone Numbers and Contacts


Additional info
HTC America, Inc., 13920 SE Eastgate Way, Suite 400, Bellevue, WA 98005

HTC Corporation, 23 Xinghua Road, Taoyuan District, Taoyuan City 330, Taiwan

HTC Europe Co. Ltd., Salamanca, Wellington Street, Slough, Berkshire SL1 1YP, U.K.

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm

HTC India related photos (370)

HTC India Complaints & Reviews

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HTC — my phone not repaired on htc service center

 ramveersingh5000 on Sep 9, 2018
Dear sir,
Greeting of the day!
Subject - i buy my phone htc desire 820s dual sim d820ts (Tangerine
White) before 5 month ago[protected] on this date. Now that's phone
Create the charging problem. Phone not charged by using htc charger.
Now i submit my phone to htc service center in gurgaon on date
[protected]. But i am not found solution of my problem regarding to
Charging. Htc service centre people say that the parts of this mobile
Not available and not come the parts from htc service. Htc service
Stopped that mobile. And now that's...
Complaint comments  Read comments Complaint category Mobile Service Providers

HTC India — bad attitude and customer relationship

 Vishnuraj S Achari on Sep 5, 2018
On 01.09.2018 I'd ordered for a new HTC One X9, battery for which the full payment was made through the Federal Bank within 30 minutes of the conversation. Later on Monday, I called for about 7 times on the number which has displayed on the website as well as the one who gave the account details for the ready payment. He not only picked the phone but several times he had purposefully disconnected the call and the 8th time the call was diverted to some number which was told to be the landline number of the service center.
Is that the right way to respond to a customer who had trusted the service...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HTC India — faulty phone.

 Funta on Jul 11, 2018
I had bought HTC 828 phone on Nov 2017, on 1st June 2018 there was problem with my Display so i had handed over to the Sevice centre which is in Malad Mumbai with the name of Arpit Malik they had delayed so much that i received the handset on 25th June 2018 but there was another new issue arised that MIC is not working and Phone is getting switched OFF like if i charge now 50% within 5 Minutes it will come down to 1%.
Please help me with the New handset are do repair My Handset Properly
This is so annoying...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — reg: mobile camera problem

 Naik Sharath on Jun 16, 2018
Dear sir/madam,

My self sharth naik i have purchased my htc mobile from flipkart online shopping & now my handset irritatingly problem in the camera while i captured the photos it happens abnormal sound with blurring. Very disappointed for this handset our colleagues refer me took this set very useful but mine not now. I totally fear about refer this handset to others. Mobile invoiced date is[protected] &invoice no is faaax[protected]. Need help to repair this complaint in warranty.

We are very sorry to say we fail to search your service team last day we talk with...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

HTC India — I am complaining your service provider branch

 Jeeban Kumar Dwibedy on Jun 7, 2018
Dear sir
I am jeeban kumar dwibedy a htc user. Last some days my htc handset was not able to start. So i am facing many problems. Then i today i gone to your service centre which is htc authorized service center no. 359 1st floor rupali square, sahid nagar, bhubaneswar, odisha. Your executive boy which name amit kumar told me about to advance deposit money (₹175/-) for checking only. That's don't know what's your provision. But i told him to give me the same gst bill. He told me couldn't create the same. If you create the same gst bill then after repairing the phone will not have the total...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — charger & data cable got damage within 6-7 months

 AgNO3 on Jun 5, 2018
I bought an htc desire 10 (Pro) online dated on 05/11/2017 from amazon. Last month, i visited your one of the authorized service centre @ address: tvs electronic, bungalow road kamala nagar, opp amitabh banquet for resolving charging problem. They had checked and found that data cable was faulted. So, they replaced immediately as it was under 6 months warranty. But now, hardly after a month, the same problem were arise and they had checked again and now they had found that both charger & data cable (Which had been replaced a month ago by your service centre), were not working and need to be change...
Complaint comments  Read comments Complaint category Computer Hardware

HTC — marksheet

 Kinjul Rajput on Jun 1, 2018
Up board allahabad — date of birth change in high school marksheet

1 review
As aslamsha
Submit a complaint
Dear sir,

I passed my high school examination in 2015. From janta inter college, ambehta chand-247451 (U. P.). My roll number was 0600267. But there is an an error in printing date of birth on marksheet.

Printed date of birth:[protected]
Correct date of birth:[protected]
I tried to get it corrected but they said that it has been a long time so now it can not be done. Now i want to apply for passport but could...
Complaint comments  Read comments Complaint category Institutes

HTC India — 10 pro under warranty

 rakesh@340 on May 1, 2018
Dear sir,

I have buy a phone from dehradun uttrakhand in last year after 6 to 7 months, its create problems still in under warranty
1) auto restart during the call / seeing the video etc.

2) hanging

This is to inform you i have to try to resolve the complaint at service center but in dehradun, no service centre

When i contact we customer care than they confirm me there is no service centre in dehradun.

You can switch off or restart etc. I do that but still same problem in phone

Kindly look into this...
Complaint comments  Read comments [1]Complaint category Employees

HTC India — htc one a9 (carbon gray), imei - 352636073104221

 Rupa71Sc64 on Apr 30, 2018
I've purchased the above one from :
Aanchal telecom,
40, raja s. C. Mullick road
Cell no - [protected]

Paid rs: 31, 517/- (Rs thirty one thousand five hundred seventeen only) on 26/01/2016

The set is very sleepy and during my visit to kolkata airport to show the e - ticket it fall down from the hand of cisf person and the top glass broken down in july'2016.

I have given it to aanchal telecom and the lcd is replaced by taking rs: 6, 200/-

Now again the same thing happened in airport...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — lost htc mobile

 Suresh bhansali on Apr 21, 2018
Hi sir/madam
I have lost my mobile. My mobile model is htc one x9dual sim 32gb and its imei no is.
And s/n is lc65ybk00944
My lost mobile no in this device is ‭[protected]‬
Jio sim
So plz take action on this
Suresh bhansali
Shop no 29 suklaji street mumbai central mumbai400008
And alternate mobile is [protected] plz inform on my alternate number...
Complaint comments  Read comments [1]Complaint category Other

HTC India — battery damaged within one and a half year

 munson on Apr 17, 2018
Htc desire 828 / imei no [protected] purchased on 10/07/2016 /battery damaged one month back/ battery not available in kolkata and cost has been told 3000/ within this short time i am unable to purchase battery of 3000 rs please provide it at reduced cost/if so costly battery ineeds to be purchased within this short time after purchase thenthete is a question mark of it's success. Sbasu asansol wb [protected]/[protected]...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

HTC India — htc service center, indiranagar, bangalore

 guptasonali on Apr 9, 2018
Dear sir/madam,
I am writing this to complaint about the htc service center located in indiranagar, bangalore. There was a problem of display and the mobile is in warranty due to which i approached the authorised service center. On 17/03/2018 i deposited the phone with the job sheet number w[protected] and they asked 1 week time to fix it.
After that i am continuously approaching them about the mobile and they are not responding properly that they they can handover the mobile.
Initially they told me that part is not available and now they are saying that they don't know when...
Complaint comments  Read comments Complaint category Products & Services

HTC India — htc one a9,damage screen

 Upendra kumar1 on Apr 4, 2018
I have submitted my htc one a9 to service centre patna bihar 800001
But till now i have not received my set and my set colour is grey whose screen is saying to be replaced by white which is not accaptable to me, please look into it and do the needful as i am your preveliege customer, looking forward to your support.

Thanks & regards
Upendra sharma
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — mobile repairing related issue

 Dr.Dharmendra on Apr 2, 2018
I am not happy with repairing service from htc centre jaipur rajasthan. They didn't affix the white cover on the speaker properly and it on the same day the white cover has missed and now it looks very bad and l am in happy with the service. I have called there for my problem but the denied and said that they can't do anything. So please solve my problem...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — faulty htc 830 handset in warranty period

 Srikanta Dora on Mar 26, 2018
I have submitted the faulty htc 830 handset (In warranty period) in near by service center on 07.03.2018. But till now the issue is not resolved. It's already 20days over. I am not getting any fruitfull response from the service center. I will lodge a case in consumer court if i am not getting the product in 2days. I want to inform you that this product is purchased for an ipos officer for official use....
Complaint comments  Read comments Complaint category Mobile Handsets

HTC — service centre asking for service charges while set in warranty

 shailu sharma on Mar 20, 2018
I have purchased htc desire 828 on oct17 and got problem of no display
I submitted my handset in service centre which complain no is qu[protected]. Service centre took charges of 423 and told me by checking his system that your set is ow and activation date was 2016 while i purchased on oct17
Please provide duplicate invoice copy and arrange to refund my amount.

Imei no 1 [protected]
Imei no 2 [protected]

Shailu sharma
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HTC — got a defaulted piece of htc

 rajatdixit3 on Mar 14, 2018
I purchased an htc mobile 0n dec 2016. From the last 1 year i am facing one or the other issues on htc. 2 times i gave to customer care of htc but the promblem is still there. I have reported htc office but the issue is yet not bieng solved. As the warranty got over now they are asking money for repairing the defaulted piece. I would like htc to resolve this promblem...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc desire 828 dual sim

 soni.soni on Mar 10, 2018
Dear sir,

From first day i totally disappointed with the service of htc 828 cell phone. There are so many problems i am facing due to this cell phone. So many times i lost my valuable time to solve these issues. I am leaving in kota & there are no any service center of htc, for the solution of issues i have to go to jaipur and i think its not cool.

From starting i have problem in voice transfer during calls.

The other person unable to hear my voice on call & video call also but i can hear the other person.
I can't use jio network & idea network...
Complaint comments  Read comments Complaint category Employees

HTC India — htc desire 630/mobile performance

 Jeevan Sudha on Mar 9, 2018
I never expected such a bad performance mobile from htc. I have completed wasted my 14, 000 by purchasing this mobile. Within 4 hours automatically battery get drains. Mobile heating. Camera issue. Main thing is battery performance. Really i ll never advice my friends to by htc products. I am expecting good input from htc. I hope i will receive.
If really want to keep the customers in hand please produce good mobiles in market.

Complaint comments  Read comments [1]Complaint category Mobile Handsets

HTC India — unable to watch online video during call voice of call stop

 Arnav razz on Feb 24, 2018
I m using htc desire 620 dual sim mobile, it is 3g phone that's why i m using jiofy for calling or net.After updated my jio4gvoice to 5.6 version it occurred some problem.M y call log is not showing on it.Bt my massages are display, only call log are not displaying
And also in previous version of jio4gvoice i can watch online and offline video or audio easily while calling, bt in latest version of jio4gvoice i can't able to watch online videos while calling, if i play any online video the incoming or outgoing voice are stop.Bt i can see my offline video...
Complaint comments  Read comments Complaint category Other

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