HTC India Customer Care
HTC Corporation
Customer satisfaction rating: 2%
Submit a Complaint
2202
COMPLAINTS

HTC India Customer Care

HTC Corporation

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Address
E-99, 1st Floor, Lajpat Nagar -II
New Delhi
New Delhi District
Delhi
India - 110024

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
182
down
112

Additional info
Americas
HTC America, Inc., 13920 SE Eastgate Way, Suite 400, Bellevue, WA 98005

APAC
HTC Corporation, 23 Xinghua Road, Taoyuan District, Taoyuan City 330, Taiwan

EU
HTC Europe Co. Ltd., Salamanca, Wellington Street, Slough, Berkshire SL1 1YP, U.K.

Customer satisfaction rating
2%
Complaints
2202
Pending
0
Resolved
35
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm
SunClosed

HTC India related photos (404)

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HTC India Complaints & Reviews

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HTC India — htc desire 828 ...getting switched off when I using internet

 vijay div on Nov 18, 2017
Hi I am Vijay from Bangalore I buy htc desire mobile last six months back

starting few months is ok for using is nice ..but now when I using a internet video or songs that time my mobile become a full heat and going to get switch off after mint is coming a android starting ..I don't now why please help me for solve this problem, , pls advice a further process...
Complaint comments  Read comments Complaint category Internet Services

HTC India — bluetooth not working in mobile(model htc 626 dual sim) with sony srs-xb10 bluetooth speaker

 Ria Das Chowdhury on Nov 17, 2017
I bought a new bluetooth speaker of Sony (model SRS-XB10) but when I am connecting it with the bluetooth of my phone (HTC 626 dual sim), the devices are getting paired but when I am playing music, the sound is coming only from the phone and not from the bluetooth speaker. However, when I connected the phone and the speaker with an auxiliary cable, the sound is coming from both the devices, as a result of which double sound is coming out which is disturbing. Please help....
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — selling duplicate products

 pravinsonavane on Nov 17, 2017
Hello Everyone

Hi,

I would like to inform you that I'm HTC fan since 2012 when I bought the first model HTC EXPLORER with my first salary which is still absolutely in working condition with no single complaint but when I came to the current model of HTC 830 I'm really disappointed, First I visited the service centre where I was not given proper service and then I have started Raising consumer forum cases for the resolution I was again told to visit the Kurla service centre by Mr Omkar from Escalation team and He assured me that Just visit once and the problem will...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — clone phones

 pravinsonavane on Nov 17, 2017
This is completely wrong what HTC is doing with me You service center Engg who are so brilliant that they damaged the phone and you asking me to take repair phone why should I take any repaired phone damaged from your end Neither I will get agreed for the red phone The BLACK GOLD color is available and I demand for the same otherwise I really have to escalate this issue to all the social network and I"M filling one more consumer forum case.

Kindly check the below conditions
1- provide me same model black gold
2- provide me refund in the form of vouchers so that I can...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — damaged phone

 pravinsonavane on Nov 17, 2017
Hi, HTC service center damaged the device during the repair and now providing me clone phone with no warranty nobody is ready to help me neither the escalation team I'm filling case in consumer court with all call recording and email copies they have genuine product in stock but every time I call they make fake excuses and torchering and forcing me to take the clone product and keep quite also they threaten me to take phone otherwise they will close the case....
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc one e9s/ something getting my sim

 Sunil Kumar$ on Nov 15, 2017
I have an problem in my phone when i am not using for an hour my sim card is getting switch off and one msg will come then it's getting switch on even if my phone is switched on if some one call it's saying that it's switched off i have send a photo plz check that and my phone is lte can i convert it to volte plz if any changes then send me an application...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc desire

 keddypari on Nov 14, 2017
Hello everyone
I have lost my hyc 820 desire dual in rajasthan govt registerd post but now i found my orignal bill on the lost day i have not my orignal bill so i dont know imei no and now i am giving all the detail
Imei no 35758585061987227
357585061987235
Plz support haow can i trace or get it
[protected]
Please help me to find it as possible
I am confirmed that it was stolen by any govt postal service staff...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HTC India — mobile parts not available for htc one m8 eye

 Raj Kumar Banik on Nov 12, 2017
I have htc one m8 eye model..
I am facing a charging issue. My phone is not charging.

"as per service center of htc service centre, e mall, c r avenue kolkata - 700072" -

They are saying htc india has stopped providing parts of my above handset.
Its very unprofessional service made by your company.
I have brought this handset for 27k. And after 2.5 years i am facing this charging issue problem.

Please take into notice and try to solve it.
Htc have a good reputation in mobile company.
I hope u can provide me essential...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — my mobile getting switch off

 Chandlasya on Nov 11, 2017
Hi, i am u r customer, i purchased this mobile through amazon india put ltd, i am facing many problems like mobile swithoff and mob network slow since from many days.
Also i had given servicing regarding the same issue at secunderabad service centre (Telengana state), india.
So u r executive given my mob after servicing that u r mob is ok now. But at the time of my mob delivery i asked multiple times to u r executive that my mob will be ok r not.
He replied that u r mob is ok now. But at that point of time i am worried about my warranty period.
Simply time being they...
Complaint comments  Read comments Complaint category Government Organizations

HTC India — htc desire 10 pro black

 Arvind Padmanabhan on Nov 11, 2017
This is in regards to the htc desire 10 pro purchased on the 25th of may 2017.
Within 5 months of my purchase the phone had auto switch off issue, battery used to drain fast and charging slot which needs to be changed as per the htc service center. I had submitted my phone on 30th oct and the issue has not yet resolved

Job sheet no: wd171030002...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HTC India — I'm complaining about my htc desire 10 pro

 suriya123 on Nov 10, 2017
It will almost be a month by the next week since i gave my mobile for repair.. They told they will return the mobile in 14 days but what are they doing.. I want my mobile back ir money back.. There call centre are always into lies... Telling they have escalated the complaint and i will receive callback which i will never do.. Also its just been 7 months since i bought my mobile......
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc 828 dual sim 32gb complaint about my mobile lost

 viv2 on Nov 6, 2017
Dear sir/madam
I gave my htc phone for repaired as it was getting switch off automatically and charging problem. I have given my mobile for repair at ahuja mobile service centre at danik bhaskar press bhaskarlane jayendraganj lashkar gwalior m. P. On 23.09.2017. Which was a authorized service centre or collection centre for htc, the address was given by htc customer care. They took my device on 23/09/17 and they told to contact me on 27/09/17 and they called and i got response that your phone has battery issue and after my confirmation battery has been ordered and replaced..! I went on 6th...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc desire x dual sim no software update from htc they stopped support for 1 year old products

 Rsuresh1991 on Oct 31, 2017
Dear all,

Once upon a time htc has created it, s name in the market after i phone, however the same htc became worst ever these days, because i bought htc desire x dual sim as on january 2015 and it has been 2 years now phone had no complaint but all of a sudden the screen went blank and it is not taking factory reset, reboot, bootloader is locked and no local technicians can unlock unless it should be done by htc itself, and when i went to htc they stated that they have stopped giving software support for this model after all it has been 2 years and they have stopped giving software...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HTC India — htc 626 desire

 akashsp123 on Oct 30, 2017
I gave my htc phone for service as it was getting switch off automatically..
I gave at htc service center indiranagar bangalore..!
They took my device on 16/10/17 and they told to contact them on 17/10/17 and i called and i got response that your phone has battery issue and that has been ordered..!
I went on 23rd and the response was they have not yet registered the device and once registered it will take 6 days..!
And when i called on 30th the response was the part has not yet reached and they dont have any idea that when it will reach..!
Is this the response...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc 700

 Rani30 on Oct 28, 2017
I had purchased htc700 and due to some issues it was not working. I went to thane service centre for repairing. To my surprise, they said they have stopped manufacturing this piece and they dont have any parts to repair. I was so frustrated. I bought it 2014 and last year i had went to service centre. Within two years parts are not available? Frustrated i went to kurla phoenix service centre, they had the same response....
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — considering phone htc 828 desire in under no warranty

 shivam0806 on Oct 27, 2017
I purachase my phone on 21/10/2016. Htc828 desire. I have submitted my phone 3-4 time to htc service centre for the same prblm. On 9th oct 2017. I have compalined online. But no statsfying soultaion yet. I have submitted my phone to htc service centre badashnagar (Lko). They told me that your phone is no under warranty.. Plz look into the matter...
Imei no.352532078966997
Conc.[protected]...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

HTC — company products

 Avinash Singh Avinash on Oct 27, 2017
Sir, i had bought a cellphone of htc model name-htc desire 620g. I m using this phone since 2 years, now i am getting battery problem but company is not making new battery. This is just a cheating with the consumer now my phone for which i had paid rupee 14000 is worthless.
Company must give me compensation if it is not able to provide parts of this phone....
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — service

 David Adhikary on Oct 26, 2017
Dear sir,
1st thing i want mention is that service centre staff doesn't receive phone call's which shows how much and international brand is concerned on customer service secondly my vibrator was not working and i gave for service but after some days same problems re-continue but service centre people is not giving any importance to my complain.. Really very dissapointing....
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — need your support for tracing my lost — htc desire 820g plus phone

 kamleshpatil142 on Oct 25, 2017
I have to need your support for tracing my lost below mentioned phone.
I lost my phone today in train at ghatkopar railway station.
I already fir at kurla police station
Fir number : 2232

Imei number : 358667064154309
185387

Name : kamlesh patil
Address : kharigaon, kalwa, thane
Phone model : htc desire 820g plus dual simmake : htc
Contact no : [protected] or [protected]
Email : kamleshpatil142@gmail.com
Missed date : 24-oct-17...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — handset not working properly

 Sksitogunno on Oct 25, 2017
Htc desire 728 dual sim which has been purchased dec 2016 and is in warranty period. It does not work properly and switches off every now and then. Battery life is very low and heats too much. It has been repaired thrice by htc care but the problem is still there. It is completely defective and need to be replaced immediately. Imei no 359988065373972 and device no lc66vb801392....
Complaint comments  Read comments Complaint category Mobile Handsets

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