HTC India Customer Care
HTC Corporation
Customer satisfaction rating: 2%
Submit a Complaint
2244
COMPLAINTS

HTC India Customer Care

HTC Corporation

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Address
E-99, 1st Floor, Lajpat Nagar -II
New Delhi
New Delhi District
Delhi
India - 110024

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
201
down
119

Additional info
Americas
HTC America, Inc., 13920 SE Eastgate Way, Suite 400, Bellevue, WA 98005

APAC
HTC Corporation, 23 Xinghua Road, Taoyuan District, Taoyuan City 330, Taiwan

EU
HTC Europe Co. Ltd., Salamanca, Wellington Street, Slough, Berkshire SL1 1YP, U.K.

Customer satisfaction rating
2%
Complaints
2244
Pending
0
Resolved
36
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 07:00 pm
Tue09:00 am - 07:00 pm
Wed09:00 am - 07:00 pm
Thu09:00 am - 07:00 pm
Fri09:00 am - 07:00 pm
Sat09:00 am - 07:00 pm
SunClosed

HTC India related photos (413)

HTC India Complaints & Reviews

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HTC India — battery damaged within one and a half year

 munson on Apr 17, 2018
Htc desire 828 / imei no [protected] purchased on 10/07/2016 /battery damaged one month back/ battery not available in kolkata and cost has been told 3000/ within this short time i am unable to purchase battery of 3000 rs please provide it at reduced cost/if so costly battery ineeds to be purchased within this short time after purchase thenthete is a question mark of it's success. Sbasu asansol wb [protected]/[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc service center, indiranagar, bangalore

 guptasonali on Apr 9, 2018
Dear sir/madam,
I am writing this to complaint about the htc service center located in indiranagar, bangalore. There was a problem of display and the mobile is in warranty due to which i approached the authorised service center. On 17/03/2018 i deposited the phone with the job sheet number w[protected] and they asked 1 week time to fix it.
After that i am continuously approaching them about the mobile and they are not responding properly that they they can handover the mobile.
Initially they told me that part is not available and now they are saying that they don't know when...
Complaint comments  Read comments Complaint category Products & Services

HTC India — htc one a9,damage screen

 Upendra kumar1 on Apr 4, 2018
I have submitted my htc one a9 to service centre patna bihar 800001
But till now i have not received my set and my set colour is grey whose screen is saying to be replaced by white which is not accaptable to me, please look into it and do the needful as i am your preveliege customer, looking forward to your support.

Thanks & regards
Upendra sharma
[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — mobile repairing related issue

 Dr.Dharmendra on Apr 2, 2018
I am not happy with repairing service from htc centre jaipur rajasthan. They didn't affix the white cover on the speaker properly and it on the same day the white cover has missed and now it looks very bad and l am in happy with the service. I have called there for my problem but the denied and said that they can't do anything. So please solve my problem...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — faulty htc 830 handset in warranty period

 Srikanta Dora on Mar 26, 2018
I have submitted the faulty htc 830 handset (In warranty period) in near by service center on 07.03.2018. But till now the issue is not resolved. It's already 20days over. I am not getting any fruitfull response from the service center. I will lodge a case in consumer court if i am not getting the product in 2days. I want to inform you that this product is purchased for an ipos officer for official use....
Complaint comments  Read comments Complaint category Mobile Handsets

HTC — service centre asking for service charges while set in warranty

 shailu sharma on Mar 20, 2018
I have purchased htc desire 828 on oct17 and got problem of no display
I submitted my handset in service centre which complain no is qu[protected]. Service centre took charges of 423 and told me by checking his system that your set is ow and activation date was 2016 while i purchased on oct17
Please provide duplicate invoice copy and arrange to refund my amount.

Imei no 1 [protected]
Imei no 2 [protected]

Regards
Shailu sharma
[protected]//[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HTC — got a defaulted piece of htc

 rajatdixit3 on Mar 14, 2018
I purchased an htc mobile 0n dec 2016. From the last 1 year i am facing one or the other issues on htc. 2 times i gave to customer care of htc but the promblem is still there. I have reported htc office but the issue is yet not bieng solved. As the warranty got over now they are asking money for repairing the defaulted piece. I would like htc to resolve this promblem...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc desire 828 dual sim

 soni.soni on Mar 10, 2018
Dear sir,

From first day i totally disappointed with the service of htc 828 cell phone. There are so many problems i am facing due to this cell phone. So many times i lost my valuable time to solve these issues. I am leaving in kota & there are no any service center of htc, for the solution of issues i have to go to jaipur and i think its not cool.

From starting i have problem in voice transfer during calls.

The other person unable to hear my voice on call & video call also but i can hear the other person.
I can't use jio network & idea network...
Complaint comments  Read comments Complaint category Employees

HTC India — htc desire 630/mobile performance

 Jeevan Sudha on Mar 9, 2018
Hi,
I never expected such a bad performance mobile from htc. I have completed wasted my 14, 000 by purchasing this mobile. Within 4 hours automatically battery get drains. Mobile heating. Camera issue. Main thing is battery performance. Really i ll never advice my friends to by htc products. I am expecting good input from htc. I hope i will receive.
If really want to keep the customers in hand please produce good mobiles in market.

Regards,
Sudhakar...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HTC India — unable to watch online video during call voice of call stop

 Arnav razz on Feb 24, 2018
I m using htc desire 620 dual sim mobile, it is 3g phone that's why i m using jiofy for calling or net.After updated my jio4gvoice to 5.6 version it occurred some problem.M y call log is not showing on it.Bt my massages are display, only call log are not displaying
And also in previous version of jio4gvoice i can watch online and offline video or audio easily while calling, bt in latest version of jio4gvoice i can't able to watch online videos while calling, if i play any online video the incoming or outgoing voice are stop.Bt i can see my offline video...
Complaint comments  Read comments Complaint category Other

HTC India — track the lost mobile

 Shivbhakta Nimish Kolpe on Feb 15, 2018
My mobile htc desire 526g+ has lost in fair in moshi at 15/02/2018 at 9 oclock.
Mobile ime :[protected]
Mobile owner name: namdev vasantrao kolpe
The sim crad no. Of lost mobile was [protected]
Mobile price : 12400
Colour:glacier blue
Model no. Htc desire 526g+
Address : dakshin laxmi nagar raje sambhaji colony moshi pune
Contact no. [protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

HTC India — bending of phone desire 10 pro

 Sandeep en on Feb 12, 2018
Phone has bended - htc desire pro 10 mofel within less than 1 year. Such a pathetic product. Need to replace it else going to consumer firm. But this is worst product ever seen.
We have bought this in may 17 and is with in warranty but of no use.
Going to post on social media and make sure no one else faces harasment and same there hard earned money.
With bend the glass has also broken down and no service station to help out pf 22.5 k handset.
Worst company and product htc htc htc...
Apple is far far better writting from iphone.
Htc is worst company with...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

HTC India — htc desire pro 10 repairing issue

 Paresh Dholakia on Feb 8, 2018
Log in date 30-dec-2017
Jobsheet no: qt[protected]
Sn : lc6ccz902575
Imei : [protected]
My htc desire pro10 is given for repair on 30/12/2017 @ rajkot service station. All details of complaint is shown here.
Till date mobile is not repaired because of part not available from head quarters.
Actually lcd screen to be replaced in warranty but this is not available. I have called to service station for five times but same answer i got that part is not available.
Do needful as we are living in 21st century....
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc desire 728 getting off automatically

 venky kc on Feb 7, 2018
Worst product and worst service by so called authorized service provider "tvs electronics". I have htc desire 728 its started giving problem form very next month from the day i purchased. It was getting off automatically even with enough charge so i gave it for service at tvs electronics basavanagudi
(Bangalore), they return my phone very next day telling that battery connector is refixed. But the problem is not solved same thing is happening.

I write to both htc india and tvs electronics but no responce....
Complaint comments  Read comments Complaint category Products & Services

HTC India — I have a complaint about my camera of htc desire pro 10

 Deepdarshan Pradhan on Feb 6, 2018
I am htc user for over5years and it functions quite well but this time with my htc desire pro 10 handset the camera doesn't functions like its 20mp.. The camera used to be fine and nice at the beginning of my purchase of this phone.. I bought this phone in the mid of 2017... Its not even been a year and the problem i faced is the camera which is very essential for any user.. The camera is blurry, doesn't focus well, grainy etc.. I have tried cleaning up the lens.. Clearing cache. But still the same.. I would like you do solve my problem cause its dishearting for a loyal user....
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc 828 3gb ram 32gb model - update

 sadik mohd on Feb 1, 2018
Last year i purchased htc 828 3gb ram 32gb model, by spending around 19, 000/-, still there is no update, lot of apps are not working, lte issues, i cant even sell this phone - secondhand also, because in 4-5 thousand all are getting android 7.0 version phone, is this the way you treat all the buyers of htc 828,

Let me know if this model gets update are not? If not we will through this phone in dustbins, worrest service of htc...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — problem not resolving

 amit3191 on Jan 29, 2018
Myself Amit Jindal from Palwal(Haryana.).I Purchased a HTC Mobile on 21/03/2017 from PayTM .I have also 3 other phone of HTC in my family..From day of starting I found that
1.Handsfree Not Working
2.Slow charging
3.Bettery Drain fastly
4.Hanging Problem
5.Touch Not working
6.Speaker Volume is very less
7.Camera Hanging Problem
8.Charger Not working
9.Burn Smell comes during charging
10.Mobile Heating Problem
11.Self Restart Problem
12.Volume not clear
13.Incoming & Outgoing Voice Problem(Microphone & Receiver...
Complaint comments  Read comments Complaint category Products & Services

HTC India — still delay service

 gaganmansi on Jan 25, 2018
Dear,
I m submitted htc desire 728 dual sim handset in hcl tilakn nagar service center, 1/4 najafgarh road, tilak nagar, delhi on dated[protected] they are in warranty period, but still pending repairing service. Your employee provide me time limit 3-5 days but now 15 days gone. My ticket no. Is [protected], gagandeep. Please provide me better service as soon...
Complaint comments  Read comments Complaint category Mobile Service Providers

HTC India — no proper service was provided when htc mobile was given for battery replacement

 Priyanka K B on Jan 20, 2018
Date : 16th dec 2017
Address : phonetel service centre which is authorised htc service centre jayanagar 3rd block, bangalore
My htc desire 826 phone was having battery issue. It was getting discharged fastly. So we went to this service centre expecting a battery replacement. The shop owner took the phone, after verification he said, battery needs to be replaced and also the charging port is damaged. He can replace that as well, and phone can be collected next day. So we agreed for both replacements, paid rs 3700 (For original htc battery and original htc charging port) and collected...
Complaint comments  Read comments Complaint category Mobile Handsets

HTC India — htc mobile 728

 Rakesh Johal on Jan 19, 2018
My htc 728 was swittching off rendomly
I contact to customer care centre, they tell me few steps to resolve the problums but my problme was not resolved, then after i submitted my ph in connetion point ajmer on 23 dec 2017. Connetion point send my phone to jaipur service centre for repair but my phone was not repaired bcoz battery was not available and they send my mobile back to connetion point. Then i call to customer centre and request for battery on 5th of january 2018 after 3 days i get a call from customer on 9 january 2018 centre and they said me that ur battery request is accepted...
Complaint comments  Read comments Complaint category Mobile Service Providers

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