[Resolved] HTC — Atrocious after sales service | |
After sales service from HTC is atrocious. They seem to be getting so many complaints that they frown at every customer and they won't even bother to pick any telephone calls. You will need to visit their center to know about the service status and it will take at least a week for even a small issue. My HTC Touch phone had a problem with charging the battery. I was asked to replace the entire motherboard thats costs 80% of the entire instrument. On top of that, only 6 months warranty whereas new phones come with 1 year warranty. If anybody succeeds calling HTC's toll free customer service number, please let me know. It does not even seem to be a valid number. It looks like they are not at all serious about after sales service and with so many people in their service center, HTC phones are definitely avoidable. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
There are a series of HTC exclusive service centers being opened in India now by TVS-E servicetec..And the address of the few are given below for your reference
Chennai -
A-4, Gemini Parson complex,
New No. 446, Anna salai,
Chennai - 06
Senthil Kumar - [protected]
Pune -
Shop - 11, Ground floor
Kumar pavillion, Near victory theatre
East street, Pune - 411001
ph: 30425118
Ahmedabad -
FF-3, Kasturi complex,
Opp Athithi Dining hall
Ahmedabad - 380054
Ph: 40027698
New Delhi -
A-38, Bunglow road,
Kamala Nagar, opp Amitabh Banquet hall
New delhi.
Chennai -
A-4, Gemini Parson complex,
New No. 446, Anna salai,
Chennai - 06
Senthil Kumar - [protected]
Pune -
Shop - 11, Ground floor
Kumar pavillion, Near victory theatre
East street, Pune - 411001
ph: 30425118
Ahmedabad -
FF-3, Kasturi complex,
Opp Athithi Dining hall
Ahmedabad - 380054
Ph: 40027698
New Delhi -
A-38, Bunglow road,
Kamala Nagar, opp Amitabh Banquet hall
New delhi.
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I had the same problems and tried contacting the service centers of htc but no use. Then I decided to mail the HTC worldwide ceo and the founder about the situation (dont ask how i got the id's :) ). and it shook the entire HTC india office and my work was done. I would suggest you to mail the problem directly to [protected]@htc.com who is the head of Asia HTC. I am sure your problem will be solved.
Gud Luck
Cheers