[Resolved]  HTC — Call Drop problem in HTC One V

Address:Thane, Maharashtra

I had purchased HTC One V (IMEI [protected]) on 29th April 2012. The handset is having problems since last two months and I have taken several rounds to your Service Centre at Vashi, Navi Mumbai. I am told that some components & motherboard were replaced and factory-reset was done. But the problem is not yet resolved and the Network goes off at frequent intervals.

I handed over the Handset to the Vashi Service Centre once again on 23/11/2012 (Ticket No.12INA[protected] and Job No.BOM[protected].

The handset is still having problem of Network failure and Call Drops very frequently.I have handed over the handset to the Service Centre, Vashi on 24/12/2012 once again ((Ticket No.12INA[protected] and Job No.BOM[protected].

Please ensure that the Handset is repaired and is in good working condition. If the repair is not possible, please arrange to replace the handset or refund the cost of the handset.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have the same problem with my HTC One-V. Given to the service centre at Dadar West 2 times. Second time it got improve a lot but still it drops the network and everytime need to restart it to get the network.. It really frustrating.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information