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[Resolved]  HTC Corporation (Asia) / HTC (Window Mobile) P3400 — Mental harassment & monetary cheating due to Wrong information

sir/Madam,

I Manish Nath Jha resident of H-315 Seema Puri, Delhi. Has purchased a HTC Mobile(HTC P3400) from a distributor of HTC phone. At the time of purchase the retailer explained me about its internet compatibility features n also show me in mobile its net compatible from wireless.I purchased wireless to connect the mobile.
But when i complain to Htc corporation on his website, they suggested to talk to their delhi coustomer service center.
After the long discussion coustomer service center[protected] person(Manoj) told me that your mobile is not compatible on wireless.
now I will have to purchase another mobile to connect internet and I am suffering from mental & monetary loss due to wrong information from company n distributor.

Please help me.I would like to complaint in consumer forum & awaiting for your quick response.
Manish Nath Jha
Deemapuri,
Delhi
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Aug 14, 2020
Complaint marked as Resolved 
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4 Comments

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Comments

Did u checked features on htc website, or mobile phone brochure ?? sales man are there to fool us.. but if it would have been cross checked with any of above sources, it situation could have been avoided.

I had done lot of research before purchasing my HTC P3300 mobile, and is working good.
Reply
I think if you fit a San Disk Wi-Fi card in your mobile, you can enable internet. You may find it in one of the shops, though its a little difficult to find.
Reply
sir/medam my name surender aggarwal from shadhra i have htc mobile p3400 my phone battery problem i asked you weher avilable thise mobile orginel battery for delhi what is the cost battery please help me thanks surender aggarwal shadhra delhi 32
Reply
I AM LIVING IN INDIA AND USE HTC P3400i SO I WANT HTC GALLARY ADDRESS & NUMBRES SO PLZ SEND ME UR E-MAIL ADDRESS ON MY E-MAIL ADDRESS
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