[Resolved] HTC Explorer — music quality distortion on earphones when srs enhancement is switched on

trulyavinash

from Mumbai, Maharashtra

Address:

Howrah, West Bengal

Music quality on my htc explorer gets distorted to a great extent listening to music through earphones when are enhancement is switched on. A pitch patch sound between beats are produced which is really annoying. I have bought this phone 2 months ago. Initially I thought that there may be some problem with some song quality. But now I came to find that problem persists with almost every song. I am really upset with this problem.
Please tell me what to do.

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Aug 13, 2020

Complaint marked as Resolved

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trulyavinash

from Mumbai, Maharashtra

Music quality on my htc explorer gets distorted to great extent hearing through earphone when are enhancement is switched on. A pitch patch annoying sound between beats are produced. I have bought dis phone 2 months ago. I am facing dis problem since starting day. Initially I thought there must be sum problem with songs quality but dis is not so. I am facing dis problem with every song. Now m really upset with dis problem. Please tell me what to this.