[Resolved]  HTC — Faulty Handset

dear sir,i'd like to tell u abt.my problems.i have purchased a htc handset almost 3 monts ago.after next DAY FROM THE DATE OF PURCHASING,ITS CREATING NETWORK PROBLEM AND AS WELL AS BATTERY PROBLEM.AFTER THAT I TOOK IT TO KAMLA NAGAR'S CUSTOMER CARE CENTER.THEIR STAFF BEHAVED ME VERY RUDELY.I HAVE GONE THERE 3 TIMES BUT DIN'T GET MY CELLPHONE REPAIRED.MY WORK IS BEING DISTURBED B'COZ OF VISITING THERE.SIR KINDLY SORT OUT MY PROBS. . THANKS

This is the third time I am facing problem with my HTC One V. Earlier I had problem with the noise in my phone and this time it is about the display. The brightness of my phone does not change even if I change it manually. This is very irritating. All the time I cannot visist Service center. Everytime they ask me to submit the phone which keeps me without phone and everytime they remove the Scratch guard. Who is going to pay the cost of Rs 900 of scratch guard which is replaced three times because of this faulty handset. Please assist in resolving and getting me a permanent fix.

Dear Sir/Madam,

My name is Arpit Mehra using a HTC Desire V with IMEI NO [protected]. I am an ex employee of 3 global services in Mumbai India where I also use to promote HTC mobiles when any new handset was launched. Since then I am very passionate about the handsets made by HTC and use to sell a lot of HTC handsets to customers. So I decided to buy this handset and bought it on 30th January 2013 from mobile store here in Kolkata India.I was so happy with the functions of this handset but got surprised to see that the touch screen of this handset stopped working within 6 months of the purchase date. As it was under warranty, I got it repaired under docket no Q8S[protected] but got the handset back after 1 month. As I am a working personnel and using two mobiles, this handset was only used for internet and the use was very minimal and I used it very delicately and carefully when I was free. I got an extended 1 year warranty from the mobile store when it was bought
as I paid some extra money to get the warranty at the time of purchase. I was shocked to see that after the 1st year warranty in the 1st month itself, the handset became dead automatically, I got it repaired once again from the mobile store this time and got the handset back in 30 days again. After this once again the same problem occurred within 15 days and I gave the handset back to the mobile store for repair. I was very irritated with this as I just loved the handset and was sad to see the durability of this mobile. These people gave me the handset after 1 month stating that it had liquid damage. I was shocked to hear this as I know it was not the case as if it had been then they should have told me this at the first time when I gave them the handset for repair. I use this handset very carefully and can guarantee you that I am not at fault because the handset was not used after the first repair from mobile store. Now I feel I am cheated as I think
this handset was faulty at the first when I bought it as it went for repair 3 times in 1yr 3 months of very minimal usage. I request you to look into this matter as it seems nobody is even caring to help me out. I am still optimistic that someone is there to give an ear to this problem. Please revert back.

SERVICE REPORT NO. Q7S[protected] DT. 8.11.2014 AT HTC SERVICE CENTRE, ANSAL PLAZA, NEW DELHI

I bought HTC Desire816; IMEI NO. [protected] on 7 September 2014. It has not only broken my trust but is now slowly making me frustrated. First of all the mobile started giving problem within 2 months of purchase and now after I have given the same for repairs at above-mentioned service centre on 8th Nov. under Service report No. Q7S[protected], I am not getting any satisfactory response despite number of telephonic follow-ups. It is ridiculous. How and why you expect a customer to keep patience inordinately? Please look into and resolve the problem without any further delay. Thanks.
VIKAS ANAND
M:[protected]
email:[protected]@rediffmail.com

My handset is with co.service centre for last 11 days.Still they are unable to fix it.I bought it only month ago.

HTC — LOST MY MOBILE

I'VE LOST MY HTC DESIRE 620 DUAL SIM MOBILE ON[protected] FROM ALLAHABAD, UP. PLZ. FIND MY MOBILE AND INFORM ME ON MY EMAIL ID. REGARDS

sim ejecting from sim slot

I have purchased HTC desire 816G its IME no. is [protected] purchased on 14/12/2014. I am facing problem with this device because its SIM slot ejecting both the SIM.

HTC Desire 820G + dual sim

HTC phone bought on 1st Feb 2016 from Amazon and today phone is dead. I have tried rebooting but it's not working