HTC Hd2 — On my way to sue HTC

Address:

Mumbai Suburban, Maharashtra

I bought HTC HD2 in January 2010; used it well for first few months and since then there is either a repeated breakdown of device or software failure.

All the device hardware, except for body case had been changed, then the faulty device was replaced with another faulty device, at least they claimed it to be new. After this there has been many assurance, from people at the highest position in the company, to replace the device with HD2 or Desire but none of them have been fulfilled by far.

Their service quality of repair centres is terrible as well, one of the engineers mentioned they were not given any kind of training to handle the device or its feature.

I have issued the final ultimatum to the company to process for the refund after which I'll be sue them. If any one here has any experience to share then please do so, these cos. need to learn leassons for their customer ignorance.