HTC — HTC Desire HD

Address:

Delhi

I had purchased HTC Desire HD on 27th December 2010 from flipkart.com via order no OD[protected] .



Within 7 months of its usage, it developed a snag wherin the touch went completely dead. The same was repaired from HTC's service center in July 2011 (receipt attached).



Now, again the phone has developed a snag, wherein the entire phone has gone dead. I am surprised, that how can a high end phone bought for INR 27,500 can develop a snag within one year of its usage.



I have used a HTC mobile previosuly also, which lasted for good 3 years. Based on previous expereince o[censored]sing HTC mobile, I chose HTC Desire HD over iPhone.



I expect better products and service from a company like yours.



I request you to please repair the phone free of cost, as the product itself is faulty from the beginning.