Address: | Mumbai Suburban, Maharashtra |
Dear
I had purchased HTC Desire V in the month of December 2012 from the very next month I was facing severe problems with device and it indicates that the System was crashed.
I had surrendered Device to service centre twice for servicing, both the times while submission I had clear,y informed that the system was crashed, but guys at service centre did took my complain seriously and device was return with just with changes of mother board or any other part.
Third time once again I had submitted along with photographs of system crash ( submitted on 28.05.2013) , and I was being informed by customer service that I will get a replacement of the same within couple of days.
In-fact they send me a mail that replaced device has been reached to their service centre ( kurla - Mumbai) where I have submitted my old device. When I contact them they are refusing and informed that they have not received any.
I am constantly following HTC team and mail are also being sent to them and marked to their head marketing in India., but non of them is interested to solve this issue.they just want customers to suffer.
Its better to buy Indian manufacturers cell rather then going with HTC.
Hope this complaint may cause you to settle my trouble finally,
Thanks
Nikhil Was this information helpful? |
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