HTC — HTC - Worst Cells

Address:Mumbai Suburban, Maharashtra

Dear

I had purchased HTC Desire V in the month of December 2012 from the very next month I was facing severe problems with device and it indicates that the System was crashed.

I had surrendered Device to service centre twice for servicing, both the times while submission I had clear,y informed that the system was crashed, but guys at service centre did took my complain seriously and device was return with just with changes of mother board or any other part.

Third time once again I had submitted along with photographs of system crash ( submitted on 28.05.2013) , and I was being informed by customer service that I will get a replacement of the same within couple of days.
In-fact they send me a mail that replaced device has been reached to their service centre ( kurla - Mumbai) where I have submitted my old device. When I contact them they are refusing and informed that they have not received any.

I am constantly following HTC team and mail are also being sent to them and marked to their head marketing in India., but non of them is interested to solve this issue.they just want customers to suffer.

Its better to buy Indian manufacturers cell rather then going with HTC.

Hope this complaint may cause you to settle my trouble finally,

Thanks
Nikhil
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

HTC — have to change touchflo theme to another

I INSTALLED WM6.1 ON MY HTC P 3452 MODEL, IN THAT TOUCHFLO MANIA2.0 THEME DOWNLOADED, I TRIED TO CHANGE THE THEMES IN SOMEOTHER, EVENTHOUGH I INSTALLED THE TF3D CONF.

HOW TO CHANGE THE TOUCHFLO THEME, PLS ADVICE

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information