[Resolved]  HTC Mobile — Poor customer service

My HTC mobile phone, model no. S720 had a functional problem and the keypad was also not working properly. So I approched the authorised HTC service centre in pune, within its gurantee period. They told me it will take 2 days for them to repair. So I submmitted my mobile phone on the 16th of July '09. On calling on several occassions my call is never ansewered, then on repeated calling they answer the phone and make excuses that there is a shipment problem. Its become nealy a month now that I haven't recieved my phone on repeated warnings. They always say it will be ready in 2-3 days but on calling them its never available.
Please act asap.