[Resolved]  HTC Mobiles — Not giving service & manufacturing fault

HTC mobiles is realy BAD BAD BAD performance mobile.
Not giving service in Authorised service centers. If you give ur phone for repairing.
they will repair it but never tell this to you & service center employee will use your phone for 15-20 days or a month. When you will repeatatly force them to give your phone back then only they will give.
HTC have manufacturing fault in Display & Speech Speaker. Company has also launched a faulty handset. HTC is a BIG FRAUD. HTC doing fraud in India.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi,
I would like to inform everyone who is interested in HTC product in Saudi Arabia and Middle East that, HTC have no support for after sale service at all. I faced problems for after sales services for two of my HTC phones. First of all they do not have a care center but only through third partis i, e; NASA, SILICOM, ELECTRO, JARIR etc, ...who's job is just to collect your mobile and again look for a third party to repair ir and the cost to be charged from HTC. since, HTC do not trust them being all these people are Egyptians and can't speak English nor enogh qualified to handle such high-tech USA product, These Egyptians have no choice but to forge the customer by deceiving the customer by simply saying "we found water inside - or someone have already open this mobile or simply - this part is not covered in warranty " ultimately if you want to get your device which is suppose to be under warranty - PAY FOR IT otherwise YOU CAN NOT DO ANYTHING against these Egyptians since they are Arabic speaking - no one in this country will listen to you.
I lost my money twice, being an expat working in Saudi Arabia I sincerely advise everyone not to buy any of HTC product due to problem with after sale services.
I am sypathise with HTC - USA working hard to such beautiful product but is a failure due to bad supporters in Middle East.

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