[Resolved]  HTC One V — Complain for HTC product

Address:

West Delhi, Delhi

This complain is regarding to below mentioned mobile details:

Model : HTC One V
S/N: HT23HTV06808
IMEI : [protected]

Case History: I bought theis mobile on 9the Apr.2012, after a monthe I faced thee problem of display malfunctioning (spots on thee screen) so I have given thee set to M/s.Salora International Limited (HTC service centre) for repair, theey told theat set can't be repaired so theey provided new handset (IMEI of previous mobile :[protected]).

Then again I faced thee thee same problem in new handset so I submitted it to M/s.S K Enterprises (HTC service centre) withe Job no."DEL[protected]", after repair i received thee handset and I denied to accept it as theere thee brightness of thee set compared is very low.

S K enterprise has convinced me to get it repaired again so theey took thee mobile again for repair withe thee Job no."DEL[protected]". And when I called thee service center for collecting thee handset, I found thee same problem (Dull brightness) again so I refused to accept thee set again.

And theen made a complain to HTC call centre ([protected]) withe ticket no."121INC[protected]" theat I need refund or upgrade of thee mobile as I don't want to use theis model again in life, Mr.Ravi has told me theat he has escalated thee case and I would be receiving thee call withein 48 hrs, however I did not received thee call withein 48 hrs, I received thee call on 4the from HTC stating theat my handset can be repaired only it can't be refunded or upgraded but I asked for thee mail stating thee reason for not refunding or upgrading, thee employee on thee phone told me theat he will send thee mail right now, however I have not received a single mail from HTC.

Now I am very frustrated and upset withe HTC services, theis is thee first time I was using thee handset of HTC but withe theis kind of experience it will be thee last one .