[Resolved]  HTC P3452 — Replacement of Handset

I've bought HTC P3452 Handset from a Mobile Store Outlet at Amravati Road, Nagpur on 28 Oct, 2008. It has problems of incoming call dropping (i.e. if someone calls me, he hears the ring but nothing is displayed on my handset) and battery backup (supposed to be 30 hrs, but i get only 15-16 hrs). I've shown it twice to HTC service centre near Panchsheel square - Nagpur, but they could not solve the problem. Now when I am asking for replacement, they are denying and telling me they cant for the policies of the company. What should i do?
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Aug 14, 2020
Complaint marked as Resolved 
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I am using HTC Touch (P3452) for last 4 months. Sometimes I am facing a critical problem when my phone stays in SLEEP mode. I usually press power button to turn the phone to SLEEP mode. It helps me to save battery energy (I think, every body does this). But when some one calls me, it should turn to the ACTIVATED mode autometically and play the ring tone, so that I can pay my attention that some one is calling me. But it does not wake up, no ringtone, no missed-call entry in call history register. But Caller hears a full caller Tune, so latter, caller blames me that I refuses to attend his/her call.

But, In a situation like, someone is calling me, phone is in SLEEP mode. Fortunately I press power button. Then it starts to play ring, otherwise it doesnot play tone.

Dipankar Pramanik
Kolkata
WB
India
I've bought HTC P3452 Handset from Lucknow on 15-09-08. It has problems of incoming call dropping (i.e. if someone calls me, he hears the ring but nothing is displayed on my handset) and battery backup (supposed to be 30 hrs, but i get only 15-16 hrs).
in htc p3452 windows phone will be upgraded with the windows 6.5 operating systems.
I want a new mobile body for my htc p3452. pls reply its urgent.

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