[Resolved]  HTC Service Center In Borivali Mumbai. (S.g. Telecom) — Mobile Repairs

Address:

Mumbai City, Maharashtra

Phone HTC Touch
Name Viral Shah
Hi there,
I have a htc touch and it had some problem for which i had give it to your service center in Borivali ( S G Telecom ) it was given on 21st June ... and they told me that it has a touch flow panel problem .. for which i had told them that there was no such problem and the problem was that the phone went off every time i press the yes or no key .. for which that said that the vibrator and touch panel was faulty and changing that would solve the problem ... Later on after a few day when i called to inquire about the phone that said it was ready and i can collect it ... and no payment has to be made as it was under warranty to which i told them that it was not under warranty and i was ready to pay for the same .. then they told me that it was not ready as some part was missing and would be done within 2 to 3 days... as again there was no reply from their side i called to inquire after 15 days to which again the reply was that it was not ready .. and told me that he will do it within a week. Later on 27 th of July i send my bro to pick it up with making the neccessary payments which were around 2300 but again to my surprise no tax invoice was issued and was only hand written on the job sheet and later on when he got it to my surprise when i checked the piece it was looking very new ... and i was happy .. but not for long .. before i started the phone and completely to my surprise the piece was in the same state of problem for what i had given it to the service center .. and again i was thuged as i had already made the payments ... and just imagine ... it was 40 long days.. and lots of work was getting delayed because i did not have a stand by phone ... Still again today i have given it back to the service center and i am totally disgusted with the service that they have provided me and the trauma that i had to go thru for all there days and more ... god knows how much .. and top of that my money is also wasted ... as they have charged me for the reason that was invalid and wrong .. and not needful ... i have been cheated... Pls do some thing on urgent basis and pls solve my problem ... as i feel i have been dealing with a very reputed co.. and was totally satisfied with your product .. and was not expecting this kind of after sale service .. waiting for your favorable and positive reply and please save me from this problem .. thank you ..

Sir this was the copy of letter written by me to the Co. on their website and spoken to Mr Prashant there
and the guys at the service centre were extremely rude and disgusting.. their ph no is 28338063 and the concerned person there were Mr Niraj / Mr. Vijay .. and the owner is Mr Vishwas Thakur