HTC — Service Center Spoilt the phone

Address:Bangalore, Karnataka

I have a phone under warranty and I had some network issues, i gave it to them for service and they fixed the problem but the phone had issues with the SD card slot, so i again gave it back and they returned it by fixing the SD Card problem and adding a Battery charging issue.

Its the third time i am returning the phone to them for service, and its annoying.

Why would one fix introduce new problems in the phone, if so why don't they test it before handing it over back,

My phone now feels like a horribly damaged phone, i have no assurance that this time when i get the phone back it wont have any trouble.

Jabir ahmed
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HTC India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    2269
    Pending
    0
    Resolved
    396
    HTC India Address
    E-99, 1st Floor, Lajpat Nagar -II, New Delhi, Delhi, India - 110024
    View all HTC India contact information