[Resolved]  HTC Touch Dual Mobile Phone — Dead

Hi, I am Ravi from Delhi. I bought a HTC Touch Dual phone from M/s. H.K. Mobiles, Mumbai on Feb 2, 2008. Phone was working really good when i bought it. exactly after 6 months phone had connector problem. So went to HTC Touch authorised service center in New Delhi - Salora. I got it repaired it at free of cost. In July, 2009 my phone was totally dead. I went to the service center (Prominent Informatics, Lajpat Nagar) on 29th July, they had received the phone and said they they will call me if any major problem in phone. I have not received any call in 5 days, even I call to Ms. Bhawana, she is incharge of this service centre, She has not received my calls ( atleast 10 times within 3 days), After 10 days I goes to Service Centre, the recepnist has told me that my phone has not been repaired till now, and it will take 5 more days. after 5 days i again goes to said service center and they told me the motherboard had gone and the repair cost will be 70% of price of Mobile phone (approx. 15000/-). I was shocked when i heard it.

How can a phone go dead exactly 6 months after the waranty period? I dont know what to do in this regards. I need someone to help me in getting justice from the HTC company.

Regards,
Ravi