Hi IBSN Tax team,
My name is Sandeep Deshmukh. You guys have received my refund checks for federal and state refunds long time back. But you are not sending them to my India address. I have paid you hefty fees to avail this service. Whats the point in holding on to the checks? No one picks up phone in your offices and no one ever responds to any emails.
Please take this on priority.
Regards,
Sandeep Was this information helpful? | 
They filed by state tax return and since it was having lot of errors, State tax return was rejected. This was after I paid the amount for tax return. Since then, there is no response from IBSN even when i try to contact them through messaging or email. Their contact number most of the time never works (no one picks up) and when at times some one picks up, nothing significant happens.
There is absolutely no response from IBSN regarding this.There is no help from IBSN side to urgently process the same. The phone numbers or emails given in the site never works. No response from it. Phone number never works. IBSN has made mistakes in my CA tax filing report and the tax filing did not happen. Then I had to filing by myself through one of the US tax filing sites, after last date since IBSN was responding properly.
I have so many messages and sent so may mails and tried reaching them on thier US contact numbers as well as India contact numbers. Their phone numbers are mostly unreachable. Nobody responds through email/ online. They are not responding to any communications - emails, online communication process through their websites, or Phone.
IBSN should return the money that I paid for filing the tax return to me as soon as possible.
I will never recommed this company to anyone for tax filing.
** NEVER AGAIN I WILL USE THIS SERVICE FOR TAX FILING. THESE GUYS ARE COMPLETELY USELESS. LOOKING AT COMPLAINTS HERE, I SEE THEY ARE ALSO NUMBER ONE FRAUD**