[Resolved]  ICICI Pru Life — DELAY IN POLICY ISSUANCE

Address:Rajkot, Gujarat

Myself PARMANAD GARG ASST.MANAGER in UNION BANK OF INDIA in GUJRAT & I am a regular viewer of all programmes including YOUR MONEY,STOCK 20-20,MARKET COUNTDOWN on CNBC AWAAZ.In my area when my cable network provider was not ABLE TO provide channel of CNBC AWAAZ ,I purchase airtel digital tv specially to see CNBC AWAAZ.I paid online policy premium in ICICIPRULIFE TERM POLICY on dated 4th feb 2011 and my medical was completed upto ninth feb and according to them I was absolutely fit.After that nearly 15 to 20 times i send my documents via mail & abt 100 times i made calls to iciciprulife,but i am sorry to say that their service was very poor & need much more improvement to stop harrasment of customer’s mind & money.
After I send a complaint mail to ICICIPRULIFE TERM POLICY,after that they send a letter me for new medicals,but now i m fully exausted with ICICIPRULIFE TERM POLICY response,service & policy issuance & now i dont want to continue this harrasement & i dont want to take policy & want my money back so that i can invest this in a good insurance company.
I taken this ICICIPRULIFE TERM policy to see advice at your channel & recommendation of policy bazaar.com but I was disapointing in this regard & told them and my friends that they should not recommend ICICIPRULIFE TERM policy to anyone.
Now I want to know the procedure to take my money back & how much deductions will be done in my paid premium & can I make complaint or suit in IRDA against ICICIPRULIFE TERM POLICY & suggest a policy in which I can invest for sum assured 50 lacs for 25-30 yrs term.I also make a request to you that please don’t recommend ICICIPRULIFE TERM policy at your channel because I am a regular viewer and proud that this is my channel.
IF ANYBODY WANT TO PURCHASE THIS POLICY PLEASE CONTACT ME FOR A GOOD ADVICE. MY CONTACT NO IS.[protected] & [protected].

THANK YOU VERY MUCH.
C.C. TO
CNBC AWAAZ
ICICIPRULIFE.COM
IRDA
[protected]@POLICYBAZAAR.COM
-----Original Message-----

From: ICICI Prudential Life Insurance Co. Ltd

Sent: 12/03/2011 9:10:03 pm

Subject: Re: Re: Fw: DOCUMENTS OF APPLICATION OL00067011 Call ID # 322377
69



Dear Mr. PARMANAND GARG,



We refer to your email dated 12th March, 2011.



Your concern pertaining to the issuance of the policy has been noted by us.
We are looking into the matter and shall revert to you 03 working days.



We hereby confirm that your medical has been received by us.



Please contact us for further clarifications, if any.



Premium Paid Certificates are now available online at a single click. To do
wnload / print / email the statement, we request you to click on the below
link :

https://www.iciciprulife.com/customer/ppcdetailsprelogin.jsp



Yours Sincerely,

Dimple A.

Manager - Customer Service

ICICI Prudential Life Insurance Co. Ltd.



ICICI Prudential has been recognized as India’s Most Customer Respo
nsive Insurance Company for the 3rd time by Avaya Global Connect Awards 201
0

[protected][protected][protected][protected]
[protected][protected][protected][protected]
-----





[protected]Original Message[protected]

On 2/28/11, CBS NIKAVA wrote:

>

> ----- Original Message -----

> From: CBS NIKAVA

> To: [protected]@iciciprulife.com

> Cc: [protected]@gmail.com

> Sent: Wednesday, February 23, 2011 4:57 PM

> Subject: Fw: DOCUMENTS OF APPLICATION OL00067011

>

>

>

> ----- Original Message -----

> From: CBS NIKAVA

> To: [protected]@ICICIPRULIFE.COM

> Sent: Friday, February 18, 2011 3:42 PM

> Subject: Fw: DOCUMENTS OF APPLICATION OL00067011

>

>

>

> ----- Original Message -----

> From: CBS NIKAVA

> To: [protected]@ICICIPRULIFE.COM

> Sent: Saturday, February 12, 2011 2:40 PM

> Subject: DOCUMENTS OF APPLICATION OL00067011

>

>

> RESPECTED SIR ,

>

> I AM SENDING MY DOCUMENTS FOR VERIFICATION AS ATTACHED SHEETS .HAVE YOU

> GOT MY MEDICAL REPORTS.I DONE MY MEDICAL DATED 09.02.2011.

>

> SO PLZ INFORM ME AS SOON AS POSSIBLE.

>

>

> PARMANAND GARG,[protected],[protected]

>

>

>

> "The information in this message is confidential and may be legally

> privilege
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

ICICI Prudential Term Insuarnce Policy — Delay in issuing policy

Applied for Term Insuarnce POlicy with ICICI Vashi branch in August 2009 and paid premium of Rs.15000. Did not get policy issued for 4 months and when I got tired of it asked for premium and interst on premium for 4 months. Have not sent the premium back saying withdraw your claim for interst otherwise you will not get premium back.

Have gone to IRDA any other way of bringing this arrogant inefficient company to its senses????
yes this is the fact>

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