[Resolved]  ICICI Pru Life — Cheated for 1,10,000 rupees

Address:Hyderabad, Andhra Pradesh

My name is ramesh N. I had a policy with number 10878400. I paid 1, 50, 000 rs for 3 years with 25000rs as a halfyearly mode. After I decided to surrender the policy, I called ICICI bank and asked to surrender. they said I wont get the first year premium back which is 50000 rs and they asked me to redirect another 50000 in another policy and returned 50000rs. but I did not get the new policy document and also they said if I pay 10000rs, I will get the first premium of 50000 rs and also policy document. Neither i got the policy document nor my first premium. The numbers they used for communication. "[protected]" and "[protected]". these numbers are not working.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Mr. Nandipalli,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Dear Mr. Nandipalli,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

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    Hyderabad
    Andhra Pradesh
    India
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