[Resolved]  IDBI Bank ATM — lesser widrawl due to manual fault

Dear sir,
I am an ICICI bank customer(icici bank SB A/C No.[protected] Aliganj Lucknow A/c Name SACHIN SAXENA),
made a transaction with IDBI ATM, Location: Raja ji puram, Lucknow on the 27th of September evening for widrawl of rs. 15000/- but at this atm, notes of 500 and 100 are placed in a
way that i recieved 29 notes of 100 inspite of 500 and 5 notes of 500 inspite of 100. there a dispute of rs. 9400/-
occured. i very suddenly made a compliaint regarding that. but still i hadn't recieved the amount back. that widrawl
i made regarding an emergency. .On my visit to the ICICI
Bank i have been told that until unless IDBI refunds us, how we r going to revert, ; and on my visit to concerned IDBI branch,
I logined a letter of dispute. they are telling its an interbank transaction and they have asked for a claim to VISA.
I Just want to convey that i made the transaction regarding a personal emergency and if i won't receive the
amount that will disrupt me a lot and i want it reverted as fast as possible. I am facing lots of problems due to that . it was my amount of salary and it has breakened me up to great extent financially and i have been told by the bank authorities to stay for at least 45 days.
dear sir, please help me out for the needful.
Regards
sachin saxena
+91-[protected]
Communication address: C-2635, raja JI Puram, Lucknow-226017
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Aug 14, 2020
Complaint marked as Resolved 
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On 8th Dec. 08, for 10.10 pm I attemped to withdraw an amount of Rs. 4500/- in IDBI ATM located in Nelson Towers, Chennai (4427). My Account is with ABN AMRO BANK, Account No. 1343219 and Customer ID 1599318. But I didn’t receive any money from the ATM but the same amount is debited from my account. Checked with ABN customer service and they provided the response code for the transaction as 0804. I would request you to take necessary steps to check the transaction and credit the amount of Rs 4500 to my account.

My address:
No016/3A, Natarajan Street, Sekar Nagar, Saidape, chennai-15
phonenumber:[protected] (091)

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