IDBI Bank Customer Care
IDBI Bank Ltd
Customer satisfaction rating: 3%
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932
COMPLAINTS

IDBI Bank Customer Care

IDBI Bank Ltd

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IDBI Tower, WTC Complex, Cuffe Parade - Colaba
Mumbai
Mumbai City District
Maharashtra
India - 400005

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Customer satisfaction rating
3%
Complaints
932
Pending
0
Resolved
30
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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IDBI Bank Complaints & Reviews

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IDBI Bank — 're fund

 A.William peter on Jun 24, 2018
I transfer 400 rs through idbi Go mobile app to IMPS one off my friend transaction id:S 87348628 but that time that app showing some error but amount was debited.i ask to my friend amount created on your account but my friend told not yet created. So I pay again the same app transaction id:S 87724176 that amount created to my friend. So when I need 400 rs refund...
Complaint comments  Read comments Complaint category Credit Cards

IDBI Bank — idbi flexi bond (deep discount bond)

 Hardhik Kotian on Jun 19, 2018
Kindly let us know how to redeem our money for the flexibond issued in year-1996, we contacted one of the idbi bank personally and they told these bonds are not issued by banks but some other facilities. This is the worst scenario we faced from the idbi bank, we never taught we would get such a bad response. It would be better if you help us in this matter. If we dint receive proper response from idbi i will suggest my colleagues/friend not to make their accounts in idbi as it is not trust worthy bank. Waiting for your quick response....
Complaint comments  Read comments Complaint category Banks

IDBI Bank — redemption of flexi bonds

 deepbiswas on Jun 19, 2018
I seek a confirmation for redemption payment of the following 6+6 nos bonds

1) idbi infrastructure (Tax saving) bond (2004b) -

Cert no[protected]

Maturity date - 05/03/2007

2) idbi infrastructure (Tax saving) bond (2005a) -

Cert no[protected]

Maturity date - 25/02/2008

The bonds are with me. I do not recall if i have received the maturity value without depositing the original bonds. Hence i seek a confirmation...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — debit card fees

 ShwetaBJ on Jun 17, 2018
Idbi bank is charging me rs 354 rupees annually for using debit card. They have deducted this amount on june 17th 2018 for the financial year of[protected].

I called immediately to customer care to cancel the card and refund the fees. But the bank is not doing that. Both idbi customer care and branch said that they are unable to process the refund but they can charge the customer for services that customer is not using. There is no document or notice from bank that the card you are using has an annual fees.

On the website of idbi bank there is no such information. https://www.idbi.com/gold-debit-card.asp
Complaint comments  Read comments Complaint category Banks

IDBI Bank — refund not remitted

 abhispal on Jun 17, 2018
I had bought a HP Laptop charger from my mom's account on Amazon - Order Ref[protected]Spet 2017) through IDBI Debit card which was linked to 2 accounts. Then I closed the account and cancelled the debit card. On APril 2018, the laptop was found defective and Amazon issued a refund to the same payment method used for purchase. I called up IDBI Customer care for help to which they replied to get the UTR no. & contact the branch. The branch has not provided any help; then I mailed the customer service. They too asked for all details but are not replying since 2 weeks. As per Amazon, If...
Complaint comments  Read comments Complaint category Business & Finances

IDBI Bank — debit card dispute

 Sandeep Bhagwan Shelke on Jun 16, 2018
Account no.[protected].
Customer id. 73082540
Amount of rs.1000/00 was debited from
My account at petrol pump on 12 may 18
Evening 5.35pm.
Till this date the ammount is not reversed back.
Please note this and do the needfull help by giving me complaint no. So that i can submit the complaint no. To my home branch at chinchwad.
Thanks
Mr sandeep shelke
Mob. [protected].
Mail. Id. Sandeepshelke106@gmail.com...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — unable to do net banking transaction due to error (11021 error in input data)

 Deepak G. on Jun 15, 2018
I am getting[11021] error in input data
Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem. I am unable to do any transaction through net banking. I had this problem for last 5-6 days, i can't understand what can i do for resolve this problem? First time i am getting this message, pl. Help me....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — i am getting[11021] error in input data

 Pradip Bhagwat on Jun 13, 2018
Hello
I am getting[11021] error in input data
Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, safari, firefox in different devices and every where i am getting the same error message

It's been 3 days i am getting this same error.. Repeatedly.. Please resolve this issue asap...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — unfair trade practice

 NNNMohammed on Jun 13, 2018
I am a savings account holder of idbi bank bearing account no. [protected] at pattambi branch, kerala. I had applied for a home loan in the bank. During the initial queries they never mentioned anything about any miscellaneous monetary charges. After i applied for the loan they initiated their formalities. But the thing is that they started from the reverse direction. They began with those procedures upon which they can demand charges.
The bank began their procedures from doing the technical evaluation of the property. Secondly they started their legal formalities. And lastly at the...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — give me details of payment

 ramesh mumbai129 on Jun 11, 2018
I have taken idbi infrastructure tax saving bond (2003 d) for rs. 20000/- (5000 per bond x 4 bonds) with folio number 18ifb042910 dated 25/04/2006. Distinctive no. [protected]-[protected] - certificate no. 42910. Kindly check if it was redeemed & if yes, please give details of payment you made to me. I appreciate your quick reply. Thaking you in advance. Regards / ramesh....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — idbi bank deep discount bond 96

 Satinder123 on Jun 8, 2018
To,
The manager,
Subject — deep discount bond-96 on 18.03.96 ; the folio no. — pddb3103387;.

Dear sir,
I had made the investment in the idbi bank in deep discount bond. The policy was that after the investment of 5’300 in 1996
I would get a matured sum of rs 10’000/- in the year 2000 on 1st of august., sum of rs :- 25’000/- in the year 2006 on 1st december., sum of rs:- 50’000/- in the year 2011 on 1st september., sum of rs :- 1’00’000/- in the year 2016 on 1st june., sum of rs : — 2’00’000/- in the year 2021 on 1st april.
Now...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — idbi deep discount bond series-I

 bala_bala on Jun 8, 2018
Redemption of Deep Discount bonds Series-1 1992
I have a Deep Discount Bond '1992..

How can I redeem these bond now of whatever money I can get now.

It's folio No.-DD00210031,
Distinctive no.[protected], & Certificate no.[protected]
I want to know where this bond is to be submitted for redemption.
My E mail address is---nithyamprintservice@gmail.com
and Mobile no. is [protected]...
Complaint comments  Read comments Complaint category Business & Finances

IDBI Bank — freeze my account without intimation

 RameshShetty on Jun 5, 2018
I am dealing with IDBI bank [Chembur Branch] since last 12 years,
I have Three Current Accounts and yearly million of turnover doing but still without any intimation or notice they freeze my main Account of Cann Copier Services P. limited. I was out of the country when came back many customers told the transfer is Bounced when I checked with 'customer care' they told since last 12 days account is freeze for not providing KYC documents. everyday bank representative come to the office for cheque collection but never he asked KYC documents and branch also never informed anything about KYC when...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — amount is not credited

 neesha gambhava on Jun 5, 2018
I was customer of idbi bank, surendranagar bearing salary account no-[protected].
My account is closed on 9 april 2018.
I have refund issue from flipkart. They told me that your amount is credited to your account. They share me transcation detail as below.

We would like to inform you that your refund from flipkart of ₹ 719 is successfully initiated with the transaction id: p1804231359274181001425 and the arn no is: 74332748116811571330363 on 23/04/2018.

If the amount is not credited, we request you to contact bank with the arn/rrn. I have contacted...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — rent of shop provided for atm not received

 Harish_C on Jun 1, 2018
I harish s chhabria, have rented my shop premises which is situated at j. B nagar for atm purposes but since 6-7 months i am not receiving the rent amount on time. The amount should be credited to my account within 10 days of every month, but i am receiving after 20- 25 days. Even today its june but still i haven't received my rent which should be transferred in the month of may. The manager of the marol - andheri branch where my account is settled gets away with it by giving excuses. Please help me out....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — regarding updation in registered mobile

 sandeep@6381 on May 30, 2018
Hi, i have requested regarding updation in registered mobile in my account no [protected] on dated 29.05.2018 which is non home branch, but concerned employee ask me to visit home branch. After that i have call at my home branch on dated 30.05.2018 at landline[protected], they suggested me this can update at any branch after written request from customer but non home branch not ready to accept written request. I have also ppf account with idbi due to non updation of registered mobile i am not able to invest of rs 150000 in ppf due to this issue..
Visit branch-pehowa, haryana
Home...
Complaint comments  Read comments [3]Complaint category Banks

IDBI Bank — complaining

 Yash Gupta Yg on May 30, 2018
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Desktop computersidbi bank error 11021] error in input data
Idbi bank — error 11021] error in input data

5 reviews
Virtuallancer on mar 5, 2018
Submit a complaint
I am getting[11021] error in...
Complaint comments  Read comments Complaint category Mobile Handsets

IDBI Bank — idbi double money bond, 1997

 Kiran Gawri on May 29, 2018
Sir. I, kiran gawri am holding some bonds. They are in joint name. I. E. 1st holder kiran gawri 2nd holder asha gawri. She had bought these bonds. Now she is no more. She left for heavenly abode on 18.08.2017. Now can u please guide me or say help me to get these bonds redeemed. I hope i'll get the positive response. The nos.[protected], 623861. Face value of each bond : rs.1000/- each. Another : idbi deep discount bond, 1998-a. Face value: rs.1, 00, 000/-. Hoping for an early response from yr end. Thanks. (Kiran gawri). My no. [protected]....
Complaint comments  Read comments Complaint category Banks

IDBI Bank — complaint against idbi bank badlapur

 nikhil doiphode on May 26, 2018
I am nikhil sunil doiphode. My bank account number [protected]. Ifsc code ibkl0000661 and the branch is badlapur. There is only one idbi bank branch in badlapur city and there is only one atm machine in the entire city. Bank administration does not provide us the right services by charging service fees from our customers. Always atm machine is turned off. We have to pay extra charges using our atm machine from other bank. You can charge atm fees from your customer if you can not afford it. If i do not get the full facility from you within 1 month after registering the complaint, i will file...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — account debited but cash not dispensed (kanpur)

 brijesh jannat on May 22, 2018
I made a transaction on dated 9th may 2018 of rs 8000 but amount was not withdrawn by atm and on same day i call to customer care but they denied for taking my complain and then again next day on 10th may 2018 i made a complain regarding this but till now my rs 8000 not credit in my account. Please help me
Mobile number:-[protected]

Regard's
Brijesh kumar yadav
[protected]...
Complaint comments  Read comments Complaint category Banks

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