IDBI Bank Customer Care
IDBI Bank Ltd
Customer satisfaction rating: 2%
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645
COMPLAINTS

IDBI Bank Customer Care

IDBI Bank Ltd

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Address
IDBI Tower, WTC Complex, Cuffe Parade - Colaba
Mumbai
Mumbai City District
Maharashtra
India - 400005

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
2%
Complaints
645
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

IDBI Bank related photos (43)

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IDBI Bank Customer Care related pictures (43)

IDBI Bank Complaints & Reviews

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IDBI Bank — IDBI Net Banking

 kandadi on Feb 23, 2017
Hi,

I am facing problem while setting password for online net banking.I tried entering my customer ID on screen and requested for OTP but when i am entering OTP it showing invalid so many times i entered.I have checked OTP and it is correct OTP which i am giving but still i am facing same problem.

I request you all to address this as soon as possible because i want my net banking to start working as usual....
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Refund not credited

 Kundan nagar on Feb 22, 2017
I have ordered mobile on amazon on 25 dec 2016 with cost of 12039.00 but item not recived. So amazon refunded my money on 02-01-2017 with refernce no 636014242060 but idbi bank don't dispute the amount on account so kindly take in priority and refund the amount asap
My idbi bank account no is 1031104000049902
I have attached the amazon refund refrence no for your kind refrence....
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Not any time of lunch

 Vipul Jindal on Feb 20, 2017
Sir i am going bank on 1.40pm.cashier staff is going on lunch.i am asked another staff, what is time of the lunch . She reply me not any time fix. When she free from the counter they going to lunch. Another bank is lunch time fix at 2.pm to 3.pm. but in this bank not any time fix.i am come this bank to cash deposite and after going to another bank cheque drop. But i am late...
Complaint comments  Read comments Complaint category Other

IDBI Bank — Insurance of home and top up loan/discontinue it with 1 yr charge only

 Ravindra Bawne on Feb 19, 2017
Dear sir
I closed my IDBI bank home-loan A/c no 0021675100013110 and top-up loan A/c no 0021675100013271 by giving the full payment on 03.02.2017 at IDBI BANK, race course branch, Vadodara (Gujarat)
Now I would like close down both insurance policies on home loan and top up loan with a/c no 0021675100013129 and 0021675100013280 respectively.
If I want to discontinue these policies from day one of closing of home-loan and top-up, then why should I pay the full insurance loan amount for 15 yr.
Kindly request to return my original document of home
Thanks
Yours...
Complaint comments  Read comments Complaint category Loans

IDBI Bank — Transaction failed but money deducted

 Tikshala Raje on Feb 17, 2017
I was paying my electricity bill online and because of transaction failure payment was not successful, I tried 3 times but still my money got deducted.
6000 got deducted, after that I went to atm and debited rs 600 two times but money did not come out, but still money was deducted. I want my money back refunded. Please help and let me know what to do.
will it get refunded or not...
Complaint comments  Read comments [1]Complaint category Other

IDBI Bank — Fraud transactiob bank not secure for new cust

 amarmunde on Feb 16, 2017
              idbi bank is not a secure bank for new acc holder cust.   
 Muze 2 feb ko 1 persion ne call kiya tha o bola mai IDBI Bank se bat kar raha hun, usne mera nam bhi liya o bola apne jo abhi new acc khola hai uska jo ATM card hai o block kar diya gaya hai. apko naya kard milega app muze purane cards ki details batao, mai new atm ki jo process hai o comlete karta hun. Appko 5 days me naya atm milega. MAINE FIRST TIME ACC OPEN KIYA THA MUZE OTP CVV NUM ISKE BARE ME PATA NAHI THA... Ustime mere acc me Zero balance tha, usne ATM NO., CVV NO., ATM PASS, ya sab details le liye...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Complain for cashier in branch of sanawad (mp)

 Hariom Birla on Feb 16, 2017
As i went yestrrday for withdraw money by cheque cashier refused me to give money and giving reason that give any information extra so we vl know that name written on check is u
But i dont have so i said that plz give me 5 min i vl take aadhar card from my home . I vl take but he refused that time time was 4:57 . Then i stood outside the bank one person has enter into bank about 4:15 o clock getman allowed him to go inside and when he come outside after sometime i asked him why u weng on bank he says that just i withdraw money from bank and then after 2 minutes when i enter in bank refused...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Idbi infra. Bond 2003d & 2004b

 ashok sher on Feb 14, 2017
2003d ; i have invested rs, 30000/- (6 bonds each of rs 5000/=) in option b vide folio no18ifb124068 certificate no123068 dinstictive no 519142 to 519147 & mturity date oct 25 /2008. Meanwhile i forgot to get those redeemed. Now i want to cash the money invested in this bond pl let me be informed. And

2004b ;i have invested rs, 30000/- (6 bonds each of rs 5000/=) in option b vide folio no 201fb2191712 certificate no123068 dinstictive no 2040846555 to 560 & mturity date mar 5 /2009. Meanwhile i forgot to get those redeemed. Now i want to cash the money invested in this bond pl let...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Cash not dispensed but amount debited

 simant3004 on Feb 11, 2017
Date of transaction : 10th February, 2017
Transaction time 7 AM
Transaction amount :
1st Transaction :1500 Rs.
2nd Transaction : 2000 Rs.
Total : 3500 Rs.
Location of ATM : IDBI Bank ATM Saha Market, Babugao Chowk, Hazaribag, Jharkhand
ATM machine pertains to IDBI BANK
On the date and time as mentioned above, I attempted to withdraw cash twice using my debit card and PIN number; however, the machine did not dispense cash; however, I was informed that my account has been debited for the amount as mentioned above.
In view of the circumstances...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — Cheque clearing period

 Shrenik Havale on Feb 6, 2017
Dear sir
I want to know about how much required for cheque clearing.
I just contacted from IDBI bank they said we have lots of clearing so we can't clear early.
Here I want to know what is the exact rule for this. I think they avoid to clear cheque so I am getting many problems today it happens with me in emergency case.

Thanks and regards
Shrenik Havale 9637712728...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Opening bogus & fake a/c by idbi bank officers with gavade & start blackmailing.

 dhananjay1974 on Feb 6, 2017
I dhananjay pawar staying at pune & birth place is rajapur(sangli dist). In jan 2012 myself return from dubai after complete ting 10 years service and joined at delhi from nov 2012 & all my family at pune.
In june 2016 i received court notice about cheque returning of idbi bank tasgaon where i never gone & opened any kind of account. After receipt of documents i observed
1. Said bogus a/c opened on 26/12/12 & bank manager visited at rajapur and seen my residence & confirmed my business. Which is totally boughs & fraud information by bank as on 26/12/12 i was at delhi & plenty of proofs...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Deep Discount Bond

 Sbdian Piyush on Feb 3, 2017
To,  
The Manager,  
IDBI Bank
Sir,  
I have taken a deep discount bond in 1996 at a price of Rs. 5300 . But the scheme had been taken back. We are from middle class family and we can' suffer any of the losses . Please tell us can we get anything back. My email id is piyush.astalovista@gmail.com and folio no. of bond is PDDB 3001512 & FDDB 1102544

Waiting for your reply...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — Unable to get new pass words for on line banking.

 Nc Pandey on Feb 2, 2017
To day after a gap of nearly one year I am trying to get new pass words
because I was out of country. In process I put my user I D, a/c no and also my registard mob no but on proceeding further I am getting a notice " Incorrect information/data"and my efforts to proceed further
have failed. Kindly guide and help.
Navin Chandra Pandey
a/c no 23210400001304
Mob no 09456821514
02 Feb 2017...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — How to get refund

 ashok sher on Feb 2, 2017
IDBI INFRASTRUCTURE TAX SAVING BOND -2003 D
1I have invested Rs, 30000/- (6 bonds each of Rs 5000/=)in option B vide CERTIFICATE NO. 124068 distinctive no 519142 to 519147 & Redemption date ; 25/04/2008.and
2. IDBI INFRASTRUCTURE TAX SAVING BOND -2004 D
I have invested Rs, 30000/- (6 bonds each of Rs 5000/=)in option B vide CERTIFICATE NO. 020591850 distinctive no 2040846555 to 204086560 & Redemption date ; 25/04/2009 .
Ashok Sher
09810115421
ashoksher01@gmail.com...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Never take home loan from idbi bank

 chat2amit on Jan 31, 2017
Do not take home loan from idbi bank
1) they are careless and very lazy employees, loan processing will take time, your builder payments will be delayed due to their laid back and slow operations and builder may penalise which only you have to pay.

2) idbi bank is very irresponsible in keeping your original documents safely, and after every few days you have to check it with them to ensure your documents and new receipts are kept fine by idbi..

3) idbi bank will take ages and long long time to respond to you on basic statements, tax statements and other basic...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Sending cheque late for clearing

 Tolya on Jan 30, 2017
I have preferred account in IDBI BANK BR.UDGIR.I DEPOSIT CHEQUE IN MY ACC.ON 05/01/17 AND BANK SENT IT FOR CLEARING ON DATE 17/01/17.Expiry of my cheque is 02/02/17.if my cheque is not clear Who is responsible for this.
Before this i also complaints about service and behaviour of bank staff but no response.
Name-Honkar Amol
Acc.no.-0538104000069030
Contact- 9405060477 / 9423352137...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Amount is not refunded in account

 amolmohite04 on Jan 30, 2017
According to Paytm, they has transferred INR 4000/- in my account. I given mode of transaction and reference no. to idbi customer care executive to immediate transfer the amount. But idbi only raise a complaint 20 days ago and no resolution made even they committed 2 days to resolve any complaints.
Its very painful experience with idbi. No one is caring for customer satisfaction....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — Amount not transfer in account even after 13 days

 yogesh sarmandal on Jan 27, 2017
According to Paytm, they has transferred INR 6852/- in my account. I given mode of transaction and reference no. to idbi customer care executive to immediate transfer the amount. But idbi only raise a complaint 5 days ago and no resolution made even they committed 2 days to resolve any complaints.
Its very painful experience with idbi. No one is caring for customer satisfaction.

Regards,
Yogesh Sarmandal
Customer id - 71017880...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — Received unknown name latter from your bank

 Devidas Madgundi on Jan 23, 2017
I received a letter from idbi bank. Details in that letter is as below
Account no. - 0410104000120883; type - saving account. Statement period 1 december 2016 - 31 december 2016.
Name was not written but address as below
Nors b222 ghongade wasti 7 shg,
Maruti mandir javal 246 raviwar peth solapur 4130002.

Mine address is 246, raviwar peth, solapur, 413005.

So please send this letter to whom it consened & mention full name & address of above account holder.

Send me the complaint answer at mail mdeva0004@gmail.com...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — IDBI bank supported to open bogus n fraud account. All rule of bank thrashed by idbi officers

 dhananjay1974 on Jan 23, 2017
Mr. Gavade from my native place opened IDBI A/C on 26/12/12 without my permission. On 26/12 Mr. Gavade was present at bank, he filled bogus & fraud information in form, bogus signatures, fake visit report of prepared by bank persons. With help of bogus info & fake authority letter blind IDBI PERSON handover the important documents like cheque book, ATM Card & PIN details. There are plenty of mistakes from bank persons. As documents provided by Gavade, money withdrew from A/C by ATM . There plenty of fraud & bogus documents. Gavade arrested by police. But main buggers of bank still...
Complaint comments  Read comments [2]Complaint category Banks

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