IDBI Bank Customer Care
IDBI Bank Ltd
Customer satisfaction rating: 4%
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IDBI Bank Customer Care

IDBI Bank Ltd

IDBI Tower, WTC Complex, Cuffe Parade - Colaba
Mumbai City District
India - 400005

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

IDBI Bank related photos (113)

IDBI Bank Complaints & Reviews

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IDBI Bank — amount deducted but cash did not came out of atm

 sanchi1311 on Feb 18, 2019
Yes this is 3rd time that i am doing a transaction and the transaction failed ant the amount was actually deducted from my saving account.
The transaction was done from citi bank atm located in gcorp it park on 13th feb 2018. The atm said the transaction is not possible and you need to contact the citi bank for this and the cash was not dispensed but the amount was deducted from my saving account of idbi.
The amount was supposed to be refunded in my account within 4 to 5 days but the amount have not yet refunded in my account yet. Please consider this request

Name: sanchita...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — home loan original documents

 Vikram Fotani on Feb 18, 2019
I have paid all dues, and asked rac to close my loan account in nov. According to rac, it will take 21 days to get my original documents. Its already 3 months and i have not received my original documents. My loan ac no. [protected]. My contact no. [protected]. Rac is not responding at all. Nobody is picking the calls, when contact customer care, they are asking to check with rac...
Complaint comments  Read comments Complaint category Loans

IDBI Bank — mab amount debited from my current account

 Shahid Pasha on Feb 16, 2019
Hi there,

Date : 16 feb 2019
Amount transferred to bank : rs. 10, 000
Amount debited / bank charges : rs 6291
Current account no : [protected]
Bank : idbi bank, rt nagar branch, bangalore

I am requesting concern person or dedicate team to look after my issues, as this is my hard working money which is debited from my bank account (Idbi bank) today after noon, in fact i dont use the account from past 2 years, today i was suppose to transfer payment to my personal account (Idbi bank) but by mistake i have transferred to old idbi current...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — idbi bank-transaction failed but amount is deducted from my account

 m.v.ramesh Ramesh on Feb 10, 2019
Dear madam/sir,

I ramesh mamillapalli having bank a/c in idbi bank and my customer id[protected].

On 8th feb 2019 around 12:30pm i was transferred rs.90, 000/- to atom technology (Zerodha) through netbanking but transaction is failed and amount is deducted.

I was contacted idbi bank customer care on 9th february 2019 and they said please check with murchent.

I check with murchent (Zerodha) and they said transaction is pending at bank.

Then i sent a mail to idbi bank customer care regarding the issue till now no response.
Complaint comments  Read comments Complaint category Banks

IDBI Bank — for not credited refund in my account coming from amazon.

 अक्षय कुमार on Feb 8, 2019
Sir, my refund that was coming from amazon. They have not been deposited in my account till now. I consulted this with my nearest bank branch and amazon customer care. But i did not get any help from the bank. So all i have to say is that the amazon did not give me reference no. Given the payment which he had made on 24th january, 2019. I am kindly requesting you that this reference no. Provide information related to me. For this, i shall be thankful.
The reference no is :[protected]
Yours faithfully,
Akshay kumar
A/c no. - [protected]...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — education loan interest subsidy scheme

 Bsk144 on Feb 8, 2019
This is rohit, i had taken a education loan from idbi bank thane branch in 2014. And that time i asked them about education loan subsidy scheme of government bcoz i belongs to poor family having only 70k annual income so i'm eligible to interest subsidy scheme and i had submited all necessary documents for that. Loan officer and branch manager both told me that we will claim it don't worry. Now i completed my engineering and going for higher studies but bank people came to home and telling that you have a 1, 30, 000 rupees loan and 43000 rs interest on it. And you have to pay it now...
Complaint comments  Read comments [5]Complaint category Loans

IDBI Bank — house property documents went missing from bank

 shwetashetty0207 on Feb 7, 2019
I had taken an education loan from IDBI Bank and had kept my parents house as a collateral security with IDBI Bank. I have now repaid my loan amount in total and was expecting all the documents to be released from IDBI Bank.
We got the other documents that was submitted but we did not get back the house property title original document.
An official from IDBI Bank said that they have lost our house property document. Its the responsibility of IDBI Bank that they should have secured the property document with them. How irresponsible of them. We are really worried about it....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — money refunded

 Md sakil on Feb 7, 2019

Sir mera name Mahammad sakil aktar khan. Sir me 09/11/2018 ku 2000 rupes transfer kar rahatha idbi mobail banking se. Mere sbi account pe lekin achanak network chalejanese mera 2000 rupes katgaya is bat dukh he mere account pe transfer nahi hua he pata nahi kidhar chalagaya.Me ap ke customer care pe call kiya tha to o bole 10 se 15 din ke andar refund hojayega ap ke account pe. Lekin aj ku 20 din hogaya abhitak refund nahi hua he.. please help kariye.
Account number-[protected]
Customer ld[protected]
Name-Mahammad sakil aktar khan...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — atm shown unable to dispense cash but amount deducted from a/c

 Anindita Bhanja on Feb 7, 2019
I am in a medical emergency & tried to withdraw an amount of rs 5000 from idbi atm at midnapore town near zilla parishad. After all necessary steps the atm shows a message as 'unable to dispense cash.' but my money debited from my a/c. My a/c is in canara bank. Canara bank debited the amount but after several hours i did not get any message for amount credit. After checking balance enquiry it shows cash debited....
Complaint comments  Read comments Complaint category Banks

IDBI Bank — charge dispute for refund reference number: 902413198616

 Rameshwar Kawale on Feb 6, 2019
Dear sir,
I would like to inform you that i have made a payment by cash of rs.425 on on 19 january 2019 which was later cancelled and refund processed by amazon on 24 january 2019 of rs.425.
My refund reference number is[protected].

Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number:[protected]".
Request you to kindly resolve the matter and credit the amount back into my...
Complaint comments  Read comments Complaint category Online Shopping

IDBI Bank — reminder - 3

 Bimalendu Pal on Feb 5, 2019
This is in continuation of my last complain submitted on 16th, 18th january, 2019 & mail to on 7th & 11th january, 2019 without any response.
I purchased two idbi infrastructure (Tax saving) bonds (2004c) on 28/05/2004 for rs. 10, 000.00 (Rs.5000.00 x 2). I regret to write that i totally forgot the matter and found the original bond paper is still lying with me. After checking of my records it seems that i have not yet received the maturity peoceeds of the bonds.
Please let me know the fate of the bonds and advise me accordingly.
Detail particulars are...
Complaint comments  Read comments Complaint category Other

IDBI Bank — illegal property inspection charges by idbi

 janishkumar on Feb 5, 2019
Idbi bank has been cheating all its home loan customers by charging property inspection charges illegally by force. Nobody visited my property for any inspection nor why should i pay for inspection charges when it is not mandated by me. It is bank's requirement and why should the customer pay for it.
I have been charged property inspection charges by idbi home loan department in my idbi savings account which i use to pay my home loan emis.
I have been charged multiple times on my account:
Hl property inspection charges 30th december 2017 rs. 600
Hl property inspection...
Complaint comments  Read comments Complaint category Loans

IDBI Bank — issue the intl/reception warrant

 meroshan2010 on Feb 4, 2019
Dear sir,

Kindly advice the status of the following folio nos. (Total 5 certificates) non receipt of intl/reception warrant under idbi bond, dated 31.01.1997.

Please issue the intl/reception warrant and send it to us.
Holder name: bhikham chand agrawal saral

Folio no. Certificate no.






Thank you,

Bhikham chand agrawal saral...
Complaint comments  Read comments Complaint category Business & Finances

IDBI Bank — regarding unblock my debit card

 priyankaShelar17 on Jan 30, 2019
Please unblock my debit card as it was blocked due to wrong entry of visa password. And i m getting very much problems due to lack of cash. It was done when i was adding to money to my paytm and suddenly it shows that your card has been blocked. Please checkout and help me from this situation.
Its very aurgent, so please respond fast.
Complaint comments  Read comments Complaint category Credit Cards

IDBI Bank — idbi bank redemption of idbi deep discount bond - 1992 series

 swapnil01 on Jan 30, 2019
I have taken one deep discount bond of 1992 series on my son's name with a issue price of rs.2700/- with a folio no.[protected], with a maturity value of rs.1, 00, 000. Please inform the status of the bond & payment as on date. I do not have the maturity date.

In the above circumstances, what is to be done & whom to contact for getting our money back....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — non-payment of redemption amount

 Beeba on Jan 27, 2019
Jasminder rana and i, harleen rana, invested in idbi flexibonds series 1 deep discount (Folio no: ddb1053153) on 15/01/1992. The 1st jt holder jasminder rana expired on 01/02/1996. As the 2nd jt holder, i took up the matter reg. Redemption of the said bond with the bank's registrars, m/s karvy computershire pvt ltd, vide email dt. 26/4/2018. M/s karvy replied thru email on 28/4/2018 seeking certain docs to proceed with my request. On 9/5/2018 i sent all the necessary docs under regd. Cover. However, there was no response from m/s karvy nor the bank. I then sent a reminder by speed post on 23/7/2018...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — debited for non maintenance of account which is actually a zero balance account

 Suganya Chithira Kumar on Jan 25, 2019
A/c no: [protected]
Hi sir/madam,

The above mentioned account belongs to my employee mr. Rathinavelu s. This account was opened in 2012 in neelankarai branch chennai with zero balance sb account. He didn't maintain the account for past 3 years.

Yesterday, he deposited 1500 to continue with this account and he enquired in bank about continuing the account and nobody told that he will be charged for non maintainence. Now they have debited 1500 for non maintainence which he have saved for past 2 months from his wages.

Please confirm how they...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — online fraud and no messaging /alert came on my mobile

 Akshay.bhateria on Jan 24, 2019
There were total 7 online transactions happened on my wife's account in feb 2018.

We have lodged the police complant in pune cyber crime branch and submitted the copy iin bank. They did the investigation and told us that it is our fault and we have shared the pin and credentials. So bank is not responsible for this.

My only question to the bank is that if the transactions were made then why no message came to our mobile? We got all the messages for our transactions made by us but not for these 7 fraud transactions.

I want answer from bank for this? Please...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — i am complaining about the non reversal of transaction done on 9th jan, 2019

 Pran Madasu on Jan 24, 2019
I made a online transaction of rs. 8276.70 against the school fee for my son. The amount was debited from my account but not credited in the schools account. I have discussed the same with idbi call center. They assured me that the amount will be reversed in my account within 72 hrs but same not done.
Please look into it and initiate the refund as soon as possible.

1. Account no. [protected] (Contact no. [protected])
2. Name of account holder : dr madasu mukhya pran
3. Date of transaction : 9th jan, 2019.
4. Deposited in account of : delhi public...
Complaint comments  Read comments Complaint category Doctors

IDBI Bank — regarding refund money

 Manawar Ahsan on Jan 23, 2019
My name is manawar ahsan cust id 90148902 mob no [protected] account no [protected] i went to yes bank atm on jan 23 with idbi atm card in delhi
The money has deducted from my account but i didn't get the money from that atm i. E., 10000
I went to bank but there is no response from that bank.
The money has not refunded till now.
If the bank is doing in this way then how can we trust the banks and go to atm's for money withdrawl......
Complaint comments  Read comments Complaint category Banks

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