IDBI Bank Customer Care
IDBI Bank Ltd
Customer satisfaction rating: 3%
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COMPLAINTS

IDBI Bank Customer Care

IDBI Bank Ltd

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Address
IDBI Tower, WTC Complex, Cuffe Parade - Colaba
Mumbai
Mumbai City District
Maharashtra
India - 400005

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
3%
Complaints
709
Pending
0
Resolved
19
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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IDBI Bank Complaints & Reviews

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Idbi Bank — Payment status: failed

 rkp kumar on Jun 21, 2017
Dear sir/ ma'am,

Greetings

I have made payment to apply passport but it is neither reflecting in payment status at passport site nor refunded yet now in my bank account.

Following are the payment details. And request you to please refund it asap.

1. Payment date =17/03/2017
2. Payment amount = rs.1512.75
2. Payment description =rpay-pos/passport_seva_mops_obd sbipg
3. Application reference number= 17-0000243806

Have received your mail t provide the details for dispute amount in letter as per format...
Complaint comments  Read comments Complaint category Passport Services

Idbi Bank — Money stolen from my bank account & yet band is replying to my query.

 Haresh B Solanki on Jun 15, 2017
I have raised a complaint via mail to bank and send a copy of letter to bank, yet the idbi bank boisar branch - assistance manger tells - we have not kept your money & they their dispute team is checking means what? I want my money back. As your security is weak and no one is relaible for this amount, khali dekhte hai... Means what... If your money would have stollen then what you have being.
Please take strict action regrading this matter or else i have to go to social media now....
Complaint comments  Read comments Complaint category Banks

Idbi Bank — 25% discount on locker rent account under womens account

 sharmahitesh on Jun 15, 2017
Sir in ref i have approached to bank many times but no response found i applied for 25% discount on my locker rent of my account under womens account your representative told me that your account will be credited from head office directly hold for some time.
From last three years discount is due if you are not able than i have to take legal procedure...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — Regarding my money widrow from my account

 maheshdhirhe on Jun 12, 2017
Dear sir,

I am mahesh ram dhirhe, idbi gandhidham branch customer. My account to 25000 rupees withdraw by unknow person. Withdraw date 04.06.2017 place is show sbi sector 01. Washi (Vashi), navi mumbai. My atm is on my pocket and i am now in chhattisgarh. Please help me. Please take action and return in my account.

My account 0412104000073848...
Complaint comments  Read comments [2]Complaint category Banks

Idbi Bank — Keep on putting penalty on non-maintenance of balance on current account

 Venkatesh P G on Jun 7, 2017
Dear sir,

I had opend current account @ idbi bank on 2014 with zero balance account against on my company name " and i got closed my company because of regular loss... Now last month (Feb-17) i got first sms by idbi bank penal charges is accrued on your account since you have not maintained minimum balance,... After reading this i went to bank and asked about account bank said me to pay rs.17000/- to close your current a/c because u r not maintain minimum balance it was charged so for like that...
I requested them that i din't get get any information about minimum balance...
Complaint comments  Read comments [2]Complaint category Banks

Idbi Bank — Bank charge [Resolved]

 parass on Jun 7, 2017
महोदय
मैं आपको सुचित करना चाहता हु की idbi बैंक रामनगर साखा मैं मेरा खाता सं. 1876102000002523 कृष्णा ज्वैलर्स हे
महोदय दिनांक 05/06/2017 को मे खाते मे जमा व निकासी लेनदेन किया उसी दिन मेरे खाते से कैश डिपोजिट चार्जेस के रुप में 719 रुपये निकाले गयें
Complaint comments  Read comments Complaint category Banks

Idbi Bank — Idbi flexibonds 20 maturity amount not received

 yjustin on Jun 6, 2017
I have purchased idbi flexibonds 20 - 6nos of value rs 5000 each vide application no. B1971912 on 2.04.2004 thru citibank cheque no 734273 dated 29.01.2014. I am not sure that i have received the maturity amount. I contacted idbi nagercoil branch and they directed to meet the agency karvy and karvy denied that we never handled idbi flexibonds 20. I want the status of the maturity amount payment...
Complaint comments  Read comments [1]Complaint category Banks

Idbi Bank — Cash not dispensed but amount debited from my account

 masodstar on Jun 3, 2017
Date of transaction : 29th april, 2017
Transaction time: 20:50 hrs
Transaction amount : 10000
Customer id: 78548925,
Name: masood khan
Contact : +91 8400055985

Location of atm : canara bank atm, near amousi airport, lucknow, uttar pradesh

On the date and time as mentioned above, i attempted to withdraw cash using my atm card and pin number; however, the machine did not dispense cash; but, my account has been debited for the amount as mentioned above. While i received the message "transaction failed" on the atm screen.
I did...
Complaint comments  Read comments [1]Complaint category Banks

Idbi Bank — Deep discount bond series 1

 distraught_girl on Jun 2, 2017
Hello,

I have 2 deep discount bonds series 1 issued in march 1992.
My father had purchased them in march 1992 for 25 years, as per which i should receive rs. 100000/- on march 2017.
I can see online that people have not received the complete amount and only rs, 12500/-.
However, i had never received any intimation about them and only came to know of this development in the recent days.
How to apply for bond redemption? What is the complete procedure?
And is there any way which i can get the complete amount of rs.100000/-?
Looking for some...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — IDBI deep discount bond series 1

 Bhavs2017 on May 31, 2017
The idbi bond series1 deep discount bond 1992 is in the name of my father and mother..

As per the attached 1bond... My father's name on one of the bond, they have mentioned is kishore maisuria nanubhai

Whereas maisuria is surname and nanubhai is middle name

Idbi official said my dad has to do a name change under dgps. Maharashtra.gov.in but y??

But my dad has never changed any name.. Its idbi mistake that they printed wrongly it should be kishore nanubhai maisuria.

Please guide me what to do as idbi has to give my dad 1lakh...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — Account hacked

 mainakgupta1979 on May 29, 2017
This is to inform that yesterday my idbi bank account got hacked and Rs.24, 348 has been withdrawn. I was at home and was shocked to see couple of sms comming. I checked statement and found that hacking took at Mumbai and i stay at jamshedpur and the account was local over here. Also rs8, 20 was withdrawn which is not possible. Immidiately look into it....
Complaint comments  Read comments [1]Complaint category Banks

Idbi Bank — Unblock debit cum ATM card

 indu chamling on May 29, 2017
My debit card has been blocked as i had to pay fee for my second year (Re-registration fees) online.. I tried many times from my idbi international gold debit cum atm card but as my phone network was not that good enough i had to refresh that page several time... Due to which my card was blocked so i kindly request you to unblock my atm card.. Thank you...
Complaint comments  Read comments Complaint category Universities

Idbi Bank — Home loan documents not provided for switch to another bank

 rajnish shahi on May 27, 2017
Dear Sir/Madam,

I purchased a home with the help of IDBI Bank RAC Kolkata. My home loan ac are as under 012675100013457 and top up loan ac no. 0012675100044925. Now I wish to switch the same loan to another bank and in this regard, I have made a request to IDBI Bank in the month of Mar 2017 as per details mentioned below :-
mail to customercare@idbi.com on 07/03/2017
mail to kol_customercare@idbi.com on 12/03/2017 and 04/5/2017
mail to ak.chakraborty@idbi.com on 19/05/2017 and 20/05/2017.

The details of documents required by the bank is as under...
Complaint comments  Read comments Complaint category Loans

IDBI — Idbi bank redemption of idbi deep discount bond - 1992 series

 Manoj Bose on May 25, 2017
I have taken one deep discount bond of 1992 series on my son's name with a issue price of rs.2700/- with a maturity value of rs.1, 00, 000 by 31st march, 2017. Please inform the status of the bond & payment as on date. I came to know from somebody that the bank was given a call in 2010 for redemption of bonds.
In the above circumstances, what is to be done & whom to contact for getting our money back....
Complaint comments  Read comments Complaint category Business & Finances

Idbi Bank — Non-account closure in spite of reminders since last 3 months

 John Masih on May 24, 2017
I have send them so many emails reminders since last 3 months to close the account. They do not even have the courtesy to answer and give me the next steps. I need to de-link my aadhaar account from you bank. I am loosing all the gas cylinder subsidies as they are eating it up. I need help. This is what i wrote the them and they are not answering "inspite of so many reminders there has been no action taken. I have got a sms of penalty being deducted again this week. What should i do more? Why cannot you help us customers? Sorry, i am loosing trust in your bank and i plan to take my account away...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — Not informing about minimum balance and unjustified penalty

 watts_gaurav on May 22, 2017
Dear sir,

I have a current account in idbi, lajpat nagar, ring road branch.

I had not received any information to maintain a minimum balance of rs 10, 000 at the time it was made applicable and i was told that i have

Even today i do not receive any important information through the registered email address and every month i have to pay a penalty.

I would request you to wave off the penalty applied to my account as i was not informed timely through the email. I called up the bank and mailed it to them but no body is listening to my request...
Complaint comments  Read comments [1]Complaint category Banks

Idbi Bank — Non update saving account with pan car

 moktar ahmed on May 20, 2017
I have a saving account on idbi bank mangaldai branch vide account number 1881104000006392 but at the time of opening my account i could not submit my pan card, so i could not withdraw more than 10000 per month. After that i update my account with my pancard three times through my home branch but till now its not updated.. And i am deprive of withdraw money.. Pls take necessary action urgently...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — Idbi bonds

 Ravi Shankar Chaurasia on May 18, 2017
I (Ravi shankar chaurasia) have idbi bond - reg folio no: 232fba2390449, certificate no -023127806 for the period 4/2005 to 4/2010.
I received interest for 4/2005 to 4/2006 and interest & principle for 4/2009 to 4/2010.
But, i have not received the interest amount for the following said period -
(A) interest amount for the period 4/2006 to 4/2007
(B) interest amount for the period 4/2007 to 4/2008
(C) interest amount for the period 4/2008 to 4/2009

It is requested to provide the pending amount in the sbi account provided.
Pl call/write...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — Customer benefit amount disputed

 omi4u on May 17, 2017
Dear Sir/ Madam,

Account No : 0021104000246750
My Customer ID : 75742459
Full Name : Om Rameshchandra kadam

I am very disappointed with this kind of bank benefit dispute, I got a message from IDBI bank in noon at 12:26pm "IDBI bank thanks you for participating in Debit card usage campaign. Congratulations for receiving Rs 5000. The same has been credited to your account "

I have checked my account but didn't received any customer benefit amount from IDBI Bank. I gave a call to customer care of IDBI and spoke the same with bank executive...
Complaint comments  Read comments [1]Complaint category Banks

Idbi Bank — Login is disabled

 deeptishinde on May 17, 2017
This is regarding corporate net banking.
I have got two login and transaction passwords of two members. (Its a trust)
I have changed them and reset new login and txn pwd.
My login pwd is txn pwd of the other member. Similary txn pwd of other member is login pwd of first member.
Eg : 1. Login pwd : abc
Txn pwd : pqr

2. Login pwd : pqr
Txn pwd : abc

Now when i log in i am getting invalid login id or password.[11223]
Also all my attempts for it are over so login is disabled.

Kingly guide what to do in...
Complaint comments  Read comments Complaint category Banks

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