IDBI Bank Customer Care
IDBI Bank Ltd
Customer satisfaction rating: 3%
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COMPLAINTS

IDBI Bank Customer Care

IDBI Bank Ltd

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Address
IDBI Tower, WTC Complex, Cuffe Parade - Colaba
Mumbai
Mumbai City District
Maharashtra
India - 400005

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
3%
Complaints
832
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

IDBI Bank related photos (74)

IDBI Bank Complaints & Reviews

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Idbi Bank — issue in money transaction

 aryanstar99 on Jan 21, 2018
I have an account in idbi bank. Recently on 13th of january 2018 there has been a refund of rs.2136 initiated in my bank account through paytm, but my bank account is not reflecting the refund amount. For this i complaint on bank's website but there is no progress regarding the same. So, plz help me out.
My idbi bank account no - [protected]
Customer id[protected]
Mb no-[protected]
Transaction id-[protected]...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — cheque delay and miss communication

 Saba Shariff on Jan 20, 2018
I deposited the cheque on wed and thy said it wil get cleard by friday morning the executive in your residence branch outlet in mg road bangalore.. Based on the i had ma personal commitments now when i call customer care they say no details are mention plz get the cheque details amd i dont have the details how poor your service is and you say your bank a international seriously.. I need a solution for this asap i dont care what you do...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — about customer service

 shanthi ma on Jan 19, 2018
I went to sarjapura branch idbi bank i want cash counter to withdraw our check but i didn't taken go id proof xerox i told them to take one xerox they told like that we can't i told them i did get cash for xerox u plz take it told before one customer is there she taken xerox last she told i can't after i went to home i given xerox again my back side one customer is there they also not taken come xerox but she taken xerox what kind u people provide like this service worst services ok this done by z sarjapura branch idbi bank...
Complaint comments  Read comments Complaint category Other

Idbi Bank — upi

 Gunjan Bagde on Jan 19, 2018
Upi service is not permitted in my account. I used my mobile, tez app and phone pay app in my mobile but these applications are not being served in upi. I unstall these applications again but did not do it again. And i get a message from the bank "your list account req. Is declined as upi service is not permitted for your account or customer category"...
Complaint comments  Read comments Complaint category Other

Idbi Bank — property inspection charge

 bbishnu on Jan 18, 2018
Bank charged rs 600 for property inspection, rs. 54 + rs.54 for gst without any notice.
I pay emi on time and never defaulted. Idbi bank is cheating on honest customers.

I have decided to pull court in this matter.

Idbi bank trying to square up their bad debts that they incurred due to thousands of crores of rupees that they gave to notorious business men, the one like now absconding vijay maliya.

We, innocent customers, are bearing the sins made by some other people....
Complaint comments  Read comments Complaint category Banks

Idbi Bank — deduction of money from my account

 Himanshu_Mahajan on Jan 16, 2018
Hi Sir,
I am Himanshu Mahajan having a account in IDBI Bank.
I am an employee and earning salary and that's why I asked my bank executive to converts my account to salary account . but he said he is not able to process my request .It should be done by HR of my company.
But How my HR will be able to modify my account. It is bank's responsibility .

And now the bank is charging me for non maintenance of MAB.

In this way the bank is deducting money so many times from my account.

Please help me and if possible let me get back my money...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — poor customer support

 Vinod Kajrolkar on Jan 16, 2018
I am seriously furious with the customer experience provided by idbi bank to one of your loyal customer for almost 9 years. I am repeatedly requestimg for my provisional certificate for last 15 days and there's no response from their end. My tax proof submission date was 12th jan which has surpassed and my company is going to deduct tax amount from my salary.

I am also facing challenges login into website. I have tried their toll free since saturday, i was on ivr for consolidated 30mins and no customer support from their end. Also, drafted email to 2 e-mail id's provided on website...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — idbi bank idbi bank looting money from common people

 nyrajiv on Jan 15, 2018
My account recently debited with 708Rs in addition to regular monthly EMI. It got deducted twice from my account and my home loan number is [protected] without any prior information or any consent with me and pathetic customer care is not responding to either emails or phone calls. I asked for which property they have inspected and what inspection has done. why their is no communication to customers? it looks like bank is trying to make hard earned money from honest customers who are paying EMIs in time with cutting other regular stuff. Seems like big gamble and looting money....
Complaint comments  Read comments [1]Complaint category Loans

Idbi Bank — upi service is not permitted in my account

 Prakashbuddhi8196@gmail.com on Jan 14, 2018
Upi service is not permitted in my account. I used my mobile, tez app and phone pay app in my mobile but these applications are not being served in upi. I unstall these applications again but did not do it again. And i get a message from the bank "your list account req. Is declined as upi service is not permitted for your account or customer category"...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — home loan inspection charges

 Jagaran on Jan 13, 2018
I want to know that, why the bank chages me rs. 600/- + rs. 108/- (Gst) without any information as "home loan enquiry" charges. Where as we already paid the charges for enquiry about myself and property. Please give explanation otherwise return my money asap. My details are below.
Jagaran paul.
M: [protected]
E-mail: jagaran. Paul.2006@gmail.com
Please contact me immediately....
Complaint comments  Read comments [1]Complaint category Banks

Idbi Bank — atm withdrawal discrepancy

 Aarti Nagwanshi on Jan 11, 2018
Hi All
I have my saving bank account in IDBI. JM Road Pune. I tried to withdraw money from an ATM using my IDBI debit card but I received partial money. Calling customer care since last one an half month ... sent emails but all in vein I am still waiting my money to be credited back to my account since last one and half month. Did anyone faced the same issue? Please let me know if you found solution to it.
This is ridiculous.
I think bank doesn't care about it's reputation...
Complaint comments  Read comments [1]Complaint category Banks

Idbi Bank — forcibly levied hl property inspection charges and no inspection has been done

 tarunberi on Jan 11, 2018
I have been unnecessarily charged for "hl property inspection charges" and gst on dec 30, 2017. The customer care is transferring my calls from one person to another without any satisfactory response.

My questions are:
1. Why is a property inspection required after three years of loan when i have paid all my emis regularly without a single default?
2. Why was not i informed before making this inspection? If this inspection is for bank's satisfaction, then bank should pay for it.
3. The customer care has told me that this would be charged every three years. While...
Complaint comments  Read comments [1]Complaint category Loans

Idbi Bank — negligence

 Perpetual Dsouza on Jan 10, 2018
I have been trying to call the IDBI so called 24/7 numbers since an hour and half now all it says it's busy or unavailable or on hold for 5 to 10mins . Even when the number rings no one answers so why do you claim having a number ?

My account has been debited of INR1900 but the atm failed to dispense any cash as it showed error in transaction.

This is the 3rd time I'm having an issue and not being able to get in touch with any of their representatives the only departments that answer are the credit cards and loan what if I've actually lost my card or my cards stolen?...
Complaint comments  Read comments Complaint category Banks

Idbi Bank — inspection charges deduction from saving account

 HHHemant1981 on Jan 9, 2018
On 1st jan 2018, rs 708 were deducted from my saving account for idbi home loan account through ecs. When i called customer care they said it was for property inspection charge rs 600 +gst rs 108. But there was no inspection and this is not as per loan agreement.
I would like to get rs 708 credited back in my account or to be adjusted against my home loan principal amount....
Complaint comments  Read comments [1]Complaint category Banks

Idbi Bank — property inspection charges

 Anjaliarya on Jan 8, 2018
On 1st jan 2018, rs 708 were deducted from my saving account for idbi home loan account through ecs. When i called customer care they said it was for property inspection charge rs 600 +gst rs 108. But there was no inspection and this is not as per loan agreement.
I would like to get rs 708 credited back in my account or to be adjusted against my home loan principal amount....
Complaint comments  Read comments [1]Complaint category Loans

Idbi Bank — penal charges on my account

 Archito Goswami on Jan 8, 2018
I am a student, when i wanted to get a educational loan i was approached by idbi bank, the staff there assured me of the loan and convinced me to get an account open, i paid 5000 rs for that. But its was so heartbreaking when they denied the load and the staff to was very unresponsive, so i withdrew that 5000 rs. Now that after 2 years i have noticed the bank have put a very large penal amount on me for 0 balance. It is very shameful, firstly you made me open an account in the term of providing an loan, now i am being imposed with a huge fine, very disappointing....
Complaint comments  Read comments Complaint category Banks

Idbi Bank — hl inspection charge

 Shiney123 on Jan 7, 2018
I have been charged 600 inr w. R. T hl property inspection charge. (Attached is the screen shot of same).

I don't understand why this charge has been incurred and what inspection has been made?
I feel charging anything without informing customer is unethical. I have been paying all the emis on time and not in to defaulter list.

I am really not at all happy, after seeing this inspection charge which i feel is unnecessary.

Please revert it back....
Complaint comments  Read comments Complaint category Banks

Idbi Bank — hl property inspection charge

 AnupKBanerjee on Jan 6, 2018
I have been charged home loan property inspection charge of inr 600 and gst. I do not understand what was the reason behind this. Why bank didn't inform me before charging? Now a days idbi charge unnecessarily without any prior notice. I paid/paying all my emis on time and never defaulted so far. Revert my money into my account else i will take necessary action. This is an example of cheating and fraud on bank's behalf....
Complaint comments  Read comments [9]Complaint category Banks

Idbi Bank — sms charges per quarter

 Bharathi Ramamurthy (GPHR┬«) (SHRM-SCP) on Jan 6, 2018
There is a quarterly deduction for sms per quarter. If india is planning for to digital and the bank is charging members for sms, basically they are taking advantage of the digitization or penalizing their customers for going digital?
This is one the banks taking advantage but there are more banks penalizing their customers for online transactions....
Complaint comments  Read comments Complaint category Banks

Idbi Bank — regarding hl property inspection charge!!

 satishvermatcs on Jan 5, 2018
I have been charged 708 inr w. R. T hl property inspection charge. (Attached is the screen shot of same).

I don't understand why this charge has been incurred and what inspection has been made?
I feel charging anything without informing customer is not ethical. I have been paying all the emies on time and not in to defaulter list.

Last month i made a payment of 300000 inr towards the part payment.
I am really not at all happy, after seeing this inspection charge which i feel is unnecessary.

Please revert it back....
Complaint comments  Read comments [3]Complaint category Loans

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