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Last updated Nov 29, 2023
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IDBI Bank reviews & complaints(1787)

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G
[email protected]
Nov 29, 2023
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Issue has been raised one year back. Have sent to emails to all emails provided on IDBI website. Keep receiving repeated automated messages from Customer Care.
Lodged compalint with RBI also. Got a reply that I had not raised comaplaint with IDBI!! Have written them several emails.

Pathetic customer service! Even the response from senior management is non existent!
IDBI Bank customer support has been notified about the posted complaint.
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    V
    Vsk4419
    from Anantapur, Andhra Pradesh
    Nov 28, 2023
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    Hi,
    I am Suresh from Anantapur, AP.
    Customer id is 72328098

    My amount Rs: 1, 50, 000/- gone in lean, after enquiry the Manager told it's cyber related issue. After requesting several times, provided details after 20 days & some numbers, that contact numbers not responding my calls & messages. Here in the branch not co-operating. Please suggest me, how can I proceed ?
    I consulted Advocate & other bank managers, they are suggested to me, 1st go through higher officer's in the bank, if not solve the issue, move legally. Please let me know how should I proceed.

    Thanks & Regards
    Suresh.
    IDBI Bank customer support has been notified about the posted complaint.
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      D
      Devyani Baidya
      Nov 22, 2023
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      A mis-sell of a EMI based product instead of an OD facility needed by us, by a branch in Kolkata, harassment to my family members, unnecessary interest charge, incorrect CIBIL scores leading to extreme mental agony, insult, harassment and social embarrassment. Please share an email ID to share the complaint mails sent to the branch since since 2020.
      IDBI Bank customer support has been notified about the posted complaint.
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        G
        [email protected]
        Nov 13, 2023
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        I have received several SMSs meant for another client, repeatedly over the last one year. Several emails have been sent to IDBI customer care. Each time I receive an automated email. Nobody reads the emails.
        I have now escalated to RBI, Regional GMs of the Bank, and Principal Nodal Officer of the Bank.
        Still received only automated email.
        Really surprised a Bank treats data privacy issues so callously.
        IDBI Bank customer support has been notified about the posted complaint.
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          G
          [email protected]
          Nov 13, 2023
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          I have been receiving several SMSs meant for another client for last one year. I sent several emails to customercare of IDBI ad I kept getting only automated messages without resolving the issue.
          I have now escalated it to RBI, Regional GMs of IDBI, Principal Nodal Officer of IDBI.
          I still get only an automated reply. No one seems to read the emails.
          Never expected such poor customer service and also violation of data privacy.
          IDBI Bank customer support has been notified about the posted complaint.
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            J
            Jegatheesan p
            Nov 9, 2023
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            Sir, Rs 590 dedected in my account today. A msg comes to my phone like this ACH_RTN_CHARGE [protected]. Please refund my money to my account.
            IDBI Bank customer support has been notified about the posted complaint.
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              N
              Nikunj Tiwarii
              Nov 8, 2023
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              Deep discount bond-1996

              To,
              The Manager,
              Subject---- DEEP DISCOUNT BOND-96 on Folio No.----- PDDB 1549876;.

              Dear Sir/Ma'am,
              This is for your kind attention that My father had made the investment in the IDBI bank in deep discount bond in year . The policy was that after the investment of 5’300 in the year 1996. As per the stated polcy, I would have got a matured sum of Rs 10’000/- in the year 2000 on 1st of august., Sum...
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              Y
              Yalamanda madasu
              from Ongole, Andhra Pradesh
              Oct 7, 2023
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              Address:Ongole , Prakasam dt, Andhra Pradesh

              An ach rtn charges of Rs 590 has been deducted 3 times (590*3 = 1770) from my account on continuesly for three days please refund it as soon as possible.
              Please find below proof.

              IDBI Bank A/C NN56875 debited INR. 590.00 Det:ACH-RTN-CHRG-[protected]. Bal (incl. of chq in clg) INR. 3662.96 as of 03OCT 11:49 hrs.

              IDBI Bank A/C NN56875 debited INR. 590.00 Det:ACH-RTN-CHRG-[protected]. Bal (incl. of chq in clg) INR. 3672.96 as of 04OCT 11:20 hrs.

              IDBI Bank A/C NN56875 debited INR. 590.00 Det:ACH-RTN-CHRG-[protected]. Bal (incl. of chq in clg) INR. 3582.96 as of 05OCT 16:34 hrs.
              IDBI Bank customer support has been notified about the posted complaint.
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                0
                0Ankit1123
                from Orai, Uttar Pradesh
                Oct 5, 2023
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                Bank deduct 590 Rs when I had paid my all emi before due date.
                IDBI Bank customer support has been notified about the posted complaint.
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                  G
                  gauravsable58
                  from Pithampur, Madhya Pradesh
                  Sep 29, 2023
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                  Reporting about a scam which happen on my fathers IDBI Bank Account

                  Address:Pithampur

                  I am complaining on behalf of my Father :-
                  My Father got a random phone call in the name of Rakesh Pawar (who was his friend from workplace) And my father also recognised him as his friend and then the man on the other end asked for an help and told my father that he had some issue with his Bank Account for nearly 24 hours and he has to get some payment from someone and asked that can he get the payment directly to my fathers bank...
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                  V
                  Vivek vasantrao Thorat
                  Sep 28, 2023
                  Sep 28, 2023
                  This thread was updated on Sep 28, 2023
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                  An ach rtn charges of Rs 590 has been deducted 3 times (590*3 = 1770) from my account on same day without any reason please refund it as soon as possible.
                  Please find below proof.

                  IDBI Bank A/C NN78898 debited INR. 590.00 Det:ACH-RTN-CHRG-[protected]. Bal (incl. of chq in clg) INR. 1231.94 as of 27SEP 11:38 hrs.

                  IDBI Bank A/C NN78898 debited INR. 590.00 Det:ACH-RTN-CHRG-[protected]. Bal (incl. of chq in clg) INR. 1231.94 as of 27SEP 11:38 hrs.

                  IDBI Bank A/C NN78898 debited INR. 590.00 Det:ACH-RTN-CHRG-[protected]. Bal (incl. of chq in clg) INR. 1231.94 as of 27SEP 11:40 hrs.
                  IDBI Bank customer support has been notified about the posted complaint.
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                    J
                    JAI BABA RAMDEV JI MAHARAJ
                    from Gurgaon, Haryana
                    Sep 24, 2023
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                    Dear team 22 /9/23 i withdral 1000 monry deduct but not recieved in atm my costmare id is[protected]
                    IDBI Bank customer support has been notified about the posted complaint.
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                      M
                      Madhusri Bharath Kumar
                      Sep 16, 2023
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                      Address:Devanahalli

                      The ACH RTN Charges Of 590rs Has Been leived.
                      With the current situation I Request IDBI to Refund The Deduction Amount.

                      Ach-rtn-chrg - 590 rs
                      Ach-rtn-chrg - 590 rs
                      Ach-rtn-chrg - 590 rs
                      Ach-rtn-chrg - 590 rs
                      Ach-rtn-chrg - 590 rs 5times on 16.09.2023
                      IDBI Bank customer support has been notified about the posted complaint.
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                        D
                        Dinesh pokathota
                        Sep 13, 2023
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                        Yesterday they have been deducted 590*7=4130Rs of amount even I don’t know the exact reason. Could you please check and refund the amount back.

                        Thanks for your understanding
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                          G
                          Gulfam Raza
                          Sep 2, 2023
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                          Address:417/060 niwazganj , thakurganj , lucknow

                          I got my 590 rupees deducted 3 times on the name of ACH RTN chrgs...Refund my amount Immidiately
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                            A
                            Anil pra
                            from Palwal, Haryana
                            Aug 31, 2023
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Address:Laxmi Commercial Complex, Gudri Bazar Gulzarbagh, Patna City, Patna-800008,Bihar

                            The ACH RTN Charges Of 590rs Has Been
                            leived.
                            With the current situation I Request IDBI to
                            Refund The Deduction Amount,
                            Sir/mam mere account se fraud ho rha h mene koi lone nhi liya h fir bhi mere account se 590 rs kat rhe h 2 time ye amount kat gye h or abhi 6 time katna baki h ye amount jo kat rhe h unko refund kiye jaye or jo amount kat rhe h unko band kiya jaye (Total 8 Times = 590 x 8= 4720rs)
                            +2 photos
                            Sep 4, 2023
                            Complaint marked as Resolved 
                            Mere pass kisi bhi company se mail nhi aaya or na hi call aai h abhi tak
                            IDBI Bank customer support has been notified about the posted complaint.
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                              E
                              ejaynitesh
                              Aug 31, 2023
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              IDBI Bank A/C NN25765 debited INR. 590.00 Det:Dirdb RTN CHG BAJAJ_FIN 230719 BAJAJ FIN. Bal (incl. of chq in clg) INR. .00 as of 31 AUG
                              +1 photos
                              Sep 7, 2023
                              Complaint marked as Resolved 
                              Money received from Bajaj Finance, but not sure about the impact on my CIBIL Score, as Bajaj had bounced 3 transactions on my account.
                              IDBI Bank customer support has been notified about the posted complaint.
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                                M
                                Maithil boghara
                                from Surat, Gujarat
                                Aug 27, 2023
                                Aug 29, 2023
                                This thread was updated on Aug 29, 2023
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                                Address:Kamrej surat

                                30000 rupees is going out of my account I have also filed a case with Kamraj Branch Surat and Police but no necessary action is being taken
                                +3 photos
                                IDBI Bank customer support has been notified about the posted complaint.
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                                Respected Sir,

                                I Joyce Fernandes Holding Account Number [protected], had requested for my account statement visiting the branch personally. However, the account statement sent was incomplete on 11th July 2023. Since them i am following up with the Kalina branch with Mr. Nikhil Huprikar, Infact yesterday i sent my dad to the Branch and i was assured that the statement will be sent however i have still not received the statement. Insite of tagging it as urgent.

                                Please look into this matter on urgent basis and resolve. Multiple emails have been sent but no reply nikhil.[protected]@idbi.co.in & [protected]@idbi.co.in
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                                  M
                                  Mallika shekar shetty
                                  Aug 23, 2023
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                                  I have cheque amount deduction for my loan account from IDIB . Even after having the sufficient amount in Saving bank account cheque was bounced and amount of 590 has been charged which unethical. Kindly request for immediate reversal of 590 rupees.

                                  Account Number: [protected]
                                  IDBI Bank customer support has been notified about the posted complaint.
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                                    A
                                    Abhishek6932
                                    from Kolkata, West Bengal
                                    Aug 21, 2023
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                                    On 21st August 2023 at around 2:53AM an amount of 740 is debited from my IDBI account. On checking account statement the transaction description mentions "FINPCI/[protected]/20230821”.
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