IDBI Bank Customer Care
IDBI Bank Ltd
Customer satisfaction rating: 4%
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IDBI Bank Customer Care

IDBI Bank Ltd

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IDBI Tower, WTC Complex, Cuffe Parade - Colaba
Mumbai
Mumbai City District
Maharashtra
India - 400005

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Customer satisfaction rating
4%
Complaints
893
Pending
0
Resolved
32
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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IDBI Bank Complaints & Reviews

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IDBI Bank — receipt of soiled/mutilated currency notes in the idbi bank atms

 SHAIK CHINGISHA on Sep 16, 2018
Of late, it is noticed that in idbi atms soiled/multilated currency notes are being received. The bank authorities are shirking their responsibility and intimating that it is not their obligation to exchange the said currency to the customers, as they have appointed their service provider, who may be contacted, which is against the rbi guidelines. Requires urgent/immediate action against the bank, as there is deficiency in its services....
Complaint comments  Read comments Complaint category Banks

IDBI Bank — opening of saving account

 Jitendrapote on Sep 11, 2018
I had given a cheque on 6th september 2018 for rs.1000/-but till today my account is not opened. When contacted mr anil navate from goregaon branch he was not able to give me satisfactory reply.

Please explain me the delay in opening my account or else return me my initial amount of rs. 10000/- with interest at the earliest.

Jitendra pote
[protected]...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — redemption of idbi deep discount bonds series 1- 1992

 VR. Alagappan on Sep 7, 2018
IDBI DEEP DISCOUNT BONDS SERIES 1 – 1992
I am holding 2 numbers of the said bond purchased from IDBI in the Year 1992 as per details below:
1. Regd. Folio No : DD01131073
2. Certificates no : 01379097 and 01379098:
3. Issue Price : Rupees. 2700/ each
4. Face Value : Rupees 1, 00, 000/
I want to redeem the Bond and in this regard I sent many emails to their Registrar at 'einward.ris@karvy.com' asking them the following details:
1. Procedures for redemption
2. Other Detials/Particulars required by them
3. Do I have to submit any...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — refund reference number: 75503728235022336666244

 Ganesh Mehra on Sep 6, 2018
I would like to inform you that i made a transaction with my IDBI MasterCard debit card ending in 0344 on amazon.in on 14th of Aug 2018 for an amount of Rs. 9, 998/- which was cancelled and refund processed by amazon on 22 of Aug 2018 for Rs. 9, 998/- with refund reference number: 75503728235022336666244
I called the IDBI bank customer care but the didn't give me any solution.

Now around 18-20 days is completed so kindly resolve this issue and refund the money on ASAP....
Complaint comments  Read comments Complaint category Online Shopping

IDBI Bank — money not credited to my account

 rahulsingha907 on Sep 3, 2018
Dear Sir/Madam,

I had purchased on online store (AMAZON) date 19.08.2018 b'coz of any reason i need to return that order.

Next they had refund was issued to my account on February 19th 2016 for Rs.389.00 but till don't credit the amount on my account so please refer the below for online store (AMAZON) refund referance no for your refearnce and intiate to process the refund on ASAP.

Amazon Refund transaction reference no:903079 date 19.08.2018 for Rs.389.00

I called the IDBI bank customer care but the didn't give me any solution.
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

IDBI Bank — misbehaving to a/c holder

 Akash Raj Gupta on Sep 1, 2018
Mai noverber 2017 se apna current account bhut ache se mange karke chala rha hu but jab maine apne branch manage se aaj ek loan ke liye bola to unhone bola mera dimag kharab mat karo ek rupya loan nhi milega kisi ur bank me jao waha loan lo mai tumse 5 min baat kar liya wahi bhut hai tumhare liye... Mai puchhna chhta hu kaise kyu nhi de sakte ye loan can any one reply me my contact no. [protected]...
Complaint comments  Read comments [1]Complaint category Loans

IDBI Bank — net banking i am getting[11021] error in input data

 Renuka Agencies Midc Jalgaon on Aug 30, 2018
I am getting[11021] error in input data
Message while giving the correct customer id and password for internet banking. On my samsung a6+

Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, firefox in samsung j8 also same problem, i am getting the same error message. Every time i try to connect but it won't happen. I'm trying to connect pass this one week. Please check the problem and solve it....
Complaint comments  Read comments [3]Complaint category Banks

IDBI Bank — address change

 Shivmani1gupta on Aug 27, 2018
I have visited the branch for address change as newly shifted. I am only having registry of my new address. Its a valid proof. The staff can do verification at my new address, take my pan card and do the needful. But the branch manager did not do any thing. He did not tried to find out the way to help the customer. This is just harassing the customer.

Pathetic customer services...
Complaint comments  Read comments [4]Complaint category Banks

IDBI Bank — fail to connect

 Venki0206 on Aug 26, 2018
I am getting[11021] error in input data
Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, safari, firefox in different devices and every where i am getting the same error message. Every time i try to connect but it won't happen. I'm trying to connect pass this one week. Please check the problem and solve it....
Complaint comments  Read comments [1]Complaint category Business & Finances

IDBI Bank — insistence on aadhaar submission while making fd

 Kannuu on Aug 23, 2018
Today i made a fd and got the cyber receipt but a condition was attached that if i do not submit aadhaar my fd would be reversed - how can a private sector bank insist on aadhaar when other documents have already been submitted? I registered myself to sbi buddy app and my full kyc was done by simply submitting my driving license and no restrictions are laid on my operations.
I fail to understand why these private bodies are insisting on aadhaar and the government or uidai are not intervening and complying with their duties? In a democratic country the government is for the people and not...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — idbi bond payment not credit.

 ngk1989 on Aug 10, 2018
Dear sir,
I have 6 bonds of idbi infrasture (Tax saving) bond 2004 b, option A regd foilo 201fb 2274532 maturity date 05/03/2007, certificate nos.[protected] distinctive nos. [protected] to [protected] (6 nos.). I do not appear to have received the matruity proceeds. Kindly confirm and please expedite the procceds with interest immediately to my Registred bank a/c.

Thanking you,
Yours faithfully

Shriram Rajput
Mobile:-[protected]
Mobile:-[protected]
E mail: joydevasia2003@yahoo.com
19/07/2017...
Complaint comments  Read comments Complaint category Banks

IDBI Bank — subsidy of education loan is not credited to my account

 uythndk on Jul 27, 2018
I have taken a education loan in december 2013.during my college i was told to pay interest of education loan, so i paid the interest.but till now i have not get education loan subsidy. whenever i used to ask about it from branch manager he used to told the subsidy will be given to my account. my name is not even in list of student who will get subsidy.the branch manger dont have idea what to do and how to do.now how should i do so that i can get my education loan subsidy....
Complaint comments  Read comments [3]Complaint category Banks

IDBI Bank — regarding non-return of house documents on completion of housing loan

 palli packan on Jul 24, 2018
I am captain prasad who had taken rupees 80 lakh in 2014 and completed paying full loan on 10-07-18.
My house loan account is [protected] and saving ac is [protected].
As on date the original documents of house has not been returned to me even after reminding on several occassions.
It is requested that same is ensured safe return earliest before i leave station by saturday 28-07-18....
Complaint comments  Read comments [1]Complaint category Home & Garden

IDBI Bank — error 11021 input data please solve

 RAMBHA VEERA VENKATA SREERAMULU on Jul 18, 2018
IDBI Bank — error 11021] error in input data

I am getting[11021] error in input data
Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, safari, firefox in different devices and every where i am getting the same error message...
Complaint comments  Read comments [6]Complaint category Business & Finances

IDBI Bank — ad hoc charges [Resolved]

 selvam0619 on Jul 12, 2018
Ad hoc statement charge ₹118 for date[protected] have been deducted on 11/07/2018 from my IDBI salary account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.

So i need clarification from bank or reverse my ₹118 to my account.
Withdrawal - 118.00 rs

Narration - ADHOC STATEMENT CHRG INCL STAX
Value date - 11 Jul 2018...
Complaint comments  Read comments [5]Complaint category Banks

IDBI Bank — neft transactions pbm

 Daliya Salas on Jul 12, 2018
Sir I'm Daliya Salas, a customer of Jaslok branch, last June my hospital send my final settlement to IDBI bank on my account through Neft, it's been more than one week still my salary didn't credit on my account, I tried to contact that branch but due some construction work, contact is unavailable, now I'm in Kerala I can't come to Mumbai for this pbm, so Pls do the needful...
Complaint comments  Read comments [2]Complaint category Banks

IDBI Bank — error code [11021] error in input data

 Viplav Sarda on Jul 10, 2018
I am getting[11021] error in input data
Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, safari, firefox in different devices and every where i am getting the same error message

It's been 10 days i am getting this same error.....
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — staff and branch manager misbehave.

 Rajan Kundra on Jul 8, 2018
मैं राजन कुमार आई.डी.बी.आई का चालू खाता धारक हूँ।
बैंक के मैनेजर रोज कुछ न कुछ नए नियम बनाते रहते है, पहले तो वो सिक्का नहीं लेते थे तो मैंने एक दिन भी सिक्का जमा नहीं किया। मगर इधर दो दिनों से वो अब 10 रूपये के नोट तक जमा नहीं ले रहे है।
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — ecs deduction

 Puneet Kumar15 on Jul 5, 2018
Respected Sir.
I Puneet Kumar having an a/c no. [protected] IDBI Jammu. This to inform you that IDBI bank imposed me a penalty on dated 02.07.18 & 04.07.18 of Rs. 590 ECS return Charges for dated 02.01.2018. But i had sufficient bal at around 13:15 hrs for the day. I mail them & visited bank. But no any satisfactory revert received. [protected]...
Complaint comments  Read comments [1]Complaint category Banks

IDBI Bank — excess of illegal and fraud charges being deducted everyday

 Khusbu Rani on Jun 29, 2018
My sip was to be debited on 25th but they (Ibkl0000185) instead of debiting sip, fired fine of 590 inr early in the morning. Also, they have been charging lot of other charges of 5.90, 11.80, 29.30 inr and others on every transaction. Not stopping at this, they have also charged transactions from 2017 in 2018 (Sample of which i am attaching).
A/c no. [protected]
Named - khushbu rani...
Complaint comments  Read comments [2]Complaint category Banks

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