A/c. Opening docs submitted along with the Cheque to open a/cs. The amount got debited from my existing bank a/cs., but A/c. not opened due to fraud of docs submitted to their branch & again asking of additional docs from their branch. Why did the branch debit the cheque, & after getting funds credited to their a/c. creating an issue of opening of the a/c.s Though the complaint was tried to be sorted out thru the branch, no proper resolution is being done, although it is their mistake. My money is stuck up with them & there is still no resolution for the same.Pl. help to close the issue soon now, else the elaborate steps I need to take against the bank in general, & the officials in particular for negligence of service done, due to which the consumer has to be in a bad state of affairs. Complain was also given to the regional office head of the branch, who was supposed to call, but did not respond at all, instead the branch manager is criticising the depositor for negligence of service from the part of his officials & altering the docs actually submitted by the depositor which can be termed as fraud. Was this information helpful? | 
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