[Resolved]  IDBI Bank Mehrun Jalgaon — complaint against harassment at IDBI bank

Address:

Jalgaon, Maharashtra

Hi sir! I have a savings account at MEHRUN JALGAON (MS) branch, recently had a very bad experience. I approached the above br on 3/7/12 for cash withdrawal from my account but the bank officials refused me to issue any amount and asked to produce the Photo id proof plus address proof and told that you will get only 10000 rupees next day, i produced all the document to the bank. next day i went again to the bank but they refused to give me any amount and the reason was given that you have to procure the check book first then only you will be able to withdraw money, to get the checkbook i had been asked to produce id and address proof again. After contacting the senior official regarding this matter and urgency of withdrawal of money he refused to give any explanation and said that you will not get any amount of money even if you close the account. Next day again i visited the bank and given written complain to the bank official against this harassment and asked to give in written that why i can’t withdraw money from my account. i surprised to get the written reply that i can withdraw up to 50000 thousand rs that day (5712)! then why they refused me, to withdraw any amount on first day itself ? I called me again and again to produce the id proof just because i belong to a minority community? The money saved in customer's account is bank official's property ? is IDBI bank different from any other bank in India who respect their customers? any reason for this type of treatment i received at your bank. Thank you