[Resolved]  IGNOU, New Delhi — mca grade card not updated

I have completed mca from ignou in june2009. Enrolment Number[protected].But my grade card is not updated upto december2009. Even i took the pending marks officially given by our study centre and gave them to the registrar office(room number 4, block number 13). The official told me that they will update within two days.
But it is not so even after 10 days.they are not picking up the telephone. everytime the phone is busy. Same problem was with my regional centre aligarh,UP. After facing with the regional centre, now we are being exploited by the IGNOU,Maidan Garhi, New Delhi.
On the other hand, our study centre has always fulfilled its duty on time.