Indian Oil Corporation [IOC] Complaints & Reviews

Guys...

I am from Chennai. Its was my first and bad experience with Indian Oil Petrol Bunk in Ekkattuthangal, Chennai.
I usually put petrol in HP, Indian Oil or Bharath Petroleum Bunks. Today (30 Mar 09), I went to fill my bike tank in Indian Oil Bunk, Ekkattuthangal. Pump operator put the pipe inside my bike tank I tried to see the measurement before putting the petrol but, suddenly the cashier came near to me and started talking with me like... Sir, Cash or Card? I said Card... What Card Sir? What Bank Sir? etc... I took my purse and gave my HDFC card to him and then started to check how much petrol he puts. Its shows 560Rupees & 12 Litters.

My bike tank total capacity is 12lt only... Even then i have some petrol in my tank before going to the bunk. But they said 12lts Sir... give 560 rupees like that... And not even my tank was filled. I was shocked. Suddenly I asked why should want to give 560rs? how my you guys put petrol in my bike? My bike capacity is only 12lt you are saying 12+ like that...

Then pump man came and said have to give 510 only not 560 like that.. and they returned 50rs to me. After I realized previous person puts 100 rs petrol to his bike.. So they continued it from 100 itself coz they didnt showed the starting measurement to me and added that 100 rs in to my account.

Later on I came to know that they returned only 50rs and they took 50rs extra from me. It was too bad..

Anyone please help me how to punish these guys... I hope they cheated not only me and sure they doing the same to all customers.

So, I need quick reply from you guys to punish them in some way...

Reach me at +91 - [protected]

Dear Sir,

I like to inform you that, very recently - nearly seven months ago my husband brought Indane LPG connection (Indane Gas) to our kitchen and I am very happy to use that product and Indane recommended green stove but there is a confusion regarding my consumption of LPG gas in our kitchen for cooking meals for only two members as up till now we have taken only two cylinders during the last seven months and the last cylinder is still working efficiently and it seems that it will go another two months or more considering the current rate and nature of consumption but the local distributor (Kolkata) and their delivery man warned us that Indane gas company rule is that- you have to book at least one cylinder on every three months of interval otherwise you cannot book the next gas as the Gas Booking Computer will automatically locked the booking and the supply of Gas will be stopped against our connection! In my opinion this is very peculiar rule forcefully applied to the Indane subscribers. How the Gas Company can impose such strange rule to their consumer when they suggest to use the ISI recommended gas stove and consumption efficient equipments to save gas and the PCRA is also suggested us to use pressure cooker and utensil with lid etc. and other precautionary measures to save gas!?

Moreover we are vegetarians so cooking time is also less than non-veg cooking and as the other members of our family are staying outside Kolkata for the occupation otherwise the rate of consumption of Gas / pressure on the gas consumption is very low in our present kitchen for two members only and as I always stay cautious to save gas by using several gas savings methods to save gas and as well as our hard earn money my 14.2 Kg domestic cylinder lasts longer that specified three months limit.

Petroleum products are in the verge of extermination in near future there will be no gas or other petroleum products if we do not think for better use of the same without imposing limit on use or gas saving methods, as the natural resources are exhaustible in due course and not permanent so Indane gas company must encourage to save gas and consumption of the same must be at minimal level by using gas saving methods instead of imposing forcefully rule of one cylinder in three months limit so, please consider my suggestion to extend the limit - one cylinder in six months. Or, preferably at-least to one cylinder in one year as minimum consumption at the earliest so that the small family like us can use gas for domestic kitchen without any wastage. Otherwise we have to returned our hal[censored]sed cylinder and purchase the new cylinder to maintain our connection.

I have tried to submit my feedback to Indane Gas website but due to an error I cannot submit this complain cum suggestion to the appropriate authority, hope the Gas Company will take proper action to change the rule regarding this "One Cylinder in There Months Limit" for helping the consumer like us.

Regards,

Prativa.

I BOOKED TO GET GAS REFILL ON 28.02.2009 AND THE SABARY INDANE SERVICES AN IOC LPG
DISTRIBUTOR IN RAMANATTUKARA IN CALICUT DT. KERALA STATE GIVEN THE NO. 3937 AS BOOKING NO. MORE THAN ONE MONTH, I AM WAITING FOR REFILL.
PLEASE DO THE NECCESSORY ARRAGMENTS TO RECIEVE PROPER SUPPLY.THERE ARE HUNDREDS ARE LIKE ME. MY CUSTOMER NO.IS 656 AND SV NO.IS 474293
PLEASE LET US KNOW THE CRITERIA FOR BOOKING AND DELIVERY.

YOURS FAITHFULLY


K.P.S. ABID THANGAL

When i switch on the Regulator then the Gas is getting leaked from the Regulatot.As long as the Regulator is off then the problem is not there.So, the Issue with the Regulator only.

I HAVE CONSUMER OF THE INDENE GAS VIDE NO. 48201 BY NAME HEMLATA AND FROM START I HAVE APPLIED FOR DBC CONNECTION BUT STILL NOT GIVEN ME DBC TILL DATE.
I HAVE SUFFERED FROM SO LONG. PLEASE HELP ME AND TAKEN MY COMPLIANT ON PRIORITY, BECAUSE I HAVE LARGE FAMLIY AND I CANNOT MAKE ARRENGMENT FROM ONE CYLENDER OF GAS.

YOURS FAITHFULLY,

HEMLATA
W/O PUNAM CHAND
HOUSE NO. 657, 11-C ROAD, SARDARPURA,
JODHPUR (RAJ.)
CONTECT NO. [protected]

Not Gettig Delivery at Home
MY consumer number is 169
I BOOKED FOR REFILL ON 22-02-09
So, today date is 27-03-09 but no delivery gas .
no proper reply from Indane Gas service Hapur (U.P)
PLEASE TAKE NECESSARY ACTION AND DELIVER THE CYLINDER THE IMMEDIATELY AT MY HOME.
MY ADDRESS - 467 CHAMRI HAPUR GZB U.P
CELL NO[protected]

vide receipt no 8801 dt. 21.03.2009 and delivered it on 24th march 2009 by 5.25pm
immediately pointed out the cylinder leakage to the emergency service cell 22263898 and they told us to inform the relevant agency and replace the same immediately. although out of office hours tried their nos long time nobody picked up the phone even tried their mobile number (for booking gas) immediately but no response so sent sms the above status. waited till next day 10am. and explained everything thru phone.
they sent their office after 2hrs and inspected the cylinder and accept the fault and get out signature from the complaint sheet agreed to replace it before evening.
Surprising they never care for others safety although an senior citizen how many times move the cylinder in and out of house?
Please inform them immediately and do the needful or what to do for further delay in this regard.
Please adivse

Dear Sir,
Your agent for gas cylinder supply M/S Sai Gas Services, Vasant Kunj, New Delhi has given the following nos. 26134492 and 26898953 for cylinder related queries. It is common phenomena that you have to try continuously for 15-20 days, you will feel lucky if agency people pickup your call. Please take necessary action against the agency so that they can improve upon services.Since last fifteen days I am trying to know status of my cylinder booking but unable to contact them as the numbers mentioned above are continuously busy.
Please improve upon services of your agents.
Regards
Kamal Kumar
[protected]

i am shyam, living in tollygunge, kolkata. i had applied for a cylinder (second one) in M/s Ashadeep gas services, tollygunge some four months back.they told me that they would despatch a letter in a few days time and subsequently on payment i would get the cylinder.now they are saying that they are despatching letters to consumers who had applied in june 2008.they have been saying this for the last two months.when i had applied for my first cylinder M/s Ashadeep gas services had compelled me to buy a gas stove along with the cylinder.they said that they wont deliver the cylinder without my purchasing the stove.though i had a stove already i was forced to buy one more so that i can get the cylinder which is an indispensable commmodity.this is the way M/s Ashadeep gas services is taking undue advantage of new consumers and harassing its existing consumers

From,
Jacob Mathew
Palacottu Jacob Nivas
Kripa Nagar H. No.2
Kottarakara,
Kollam (Dist)
Kerala-691506
phone:[protected]
Respected Sir,
Iam a customer of domestic gas-Indane and the agency being Orient Gas agency, Kottarakara, Kollam (Dist). My customer number is OG752. I have taken the last cylinder on 10/2/09 by cash memo no.277085.
For the next cylinder i have booked by phone on 16/2/09 and the booking number is 6211. I waited till 11th march 09 bur i didnt receive the cylinder. On enquiry i was told that i have not booked for the cylinder and if i need a new cylinder, i have to book again .my booking no.6211 was owned by someone else.Hence i booked again, new booking number being 3857.The officials told me that the booking number was not the criteria, but the date on which the cylinder is last taken is only the criteria and you will be issued with in one week. But till date i have not received.
I request you to look into the matter at the earliest and take nessasory steps to bring out a fool proof method in the booking system, since we are well aware that the agencies do this malpractises for selling the cylinders outside the customer circle at our cost.
thanking you
Yours Sincerly
Mr.Jacob Mathew

Dear Sir

My father Mukul Banerjee, is a consumer having C.No- C.G.S.9361of 'M/S.Churni Gas Service', Mahitosh Biswas Street, Kathuria Para, Krishnagar, Nadia, WestBengal. It is their rule/practise that a new cylinder booking is registered after 21 days from the date of last delivery though he(my father) has the connection of double cylinders.They also take more than 15 days for delivery of anew gas cylinder from the date of booking.As a result we have to wait at least 40 days to have a new cylinder.I hope for your proper steps.

Faithfully yours,

Inidan Oil Corporation Petrol bunk Fraud and Scam

Inidan Oil Corp Petrol bunk Fraud and Scam happend to me in one petrol bunk IOC in Venkatanarayana Road near Mother Care in T Nagar. I asked them to load petrol for Rs 500 and then they loaded only for Rs 100. Then they stopped. I told i asked for 500, then he started from 100 to 400 and said initially 100 + now 400 = 500. But the beauty is he did not reset back to 0. So 100 Rs of petrol is lost. Initially i noticed but i thought it was my mistake, and drove for 10 mins and say my meter that did not show right reading that usually show. I drove back to them and complained this and all of the guys including the manager knows the fraud and they said some crap problem and fill me 100 rs petrol immediatly. All the petrol bunk are fraud. People have to be very aware of these fraud not top get cheated. Same thing again happened in another Inidan oil bunk in Ekkaduthangal, near Kasi theater.
Seems like all IOC bunk are full of Fraud please avoid them.

sir,
it is to bring to kind notice that i have booked a gas connection on dated 29.12.08, but i did not get the gas connection till now.
it is my humble request please take some favourable action.
Gas agency against the complaint filed- Premier Gas service, vasant vihar, dehradun(Uttarakhand)
Applicant name-Ajay Kumar s/o Shri Ananad Prakash, 112 Indra Nagar, Dehradun

with regards

As I have been transfered to Orissa, I formally transfered my gas connection (Indane) to Orissa by depositing the cylinder and regulator. My consumer no. was 25297. On 26th February, 2009 I deposited two copies of transfer receipt at Kleen Gas, Kharvela Nagar, Bhubaneswar. They had sent to Chirantani Gas Agency at Bangur Avenue, Calcutta for verification. But till date, they are not replying.The Calcutta dealer is telling, that he has sent, on the other hand the Bhubnaneswar dealer is telling that, he has not received. Near about 1 month has been passed. But an innocent consumer is becoming the sufferer.

Sir,
My consumer no.is 10047 and I receive Gas from M/S Harson Gas Agency, Zail Singh Nagar, Ropar(Pb.).This agency is doing malpractice by selling gas in blackmarket.They sell the gas against booking no. of consumer in black market and donot supply gas to the consumer against their booking and tried to befool their consumer.I always receive gas by persuing the agency again and again and one cylinder in almost two months.
This time again on my booking the gas on 6th of this month they have not supplied me the gas. On my persuing the case with the above mentioned agency they told me that the agency has issued the voucher of supply to its officials on 17th of this month, Now the gas is missing again.
On my contacting the Manager he showed helplessness.
An enquiry may kindly be conducted against the working of firm and the firm be directed to supply me gas at an early date.

Regards,
Ravi Kiran

I have been trying to book gas cylinders on phone. The telephone line installed even if it rings, is not attended during booking period, i.e. upto 4.00 pm and after that the persons concerned pick up the phone, and says to book it the next day. This is happening for the last two occasions and this time for the last 3 days I have been trying to book since 20th March, 2009. The agency name is DOMESTIC GAS SERVICES, SECTOR 'O', ALIGANJ, LUCKNOW. The phone number is[protected] the only number on which booking is done.


N. Mohan
+[protected]
ID: [protected]@sify.com
narayanan.[protected]@sahara.co.in

Indane Gas


Gas Delivery

Complaint Rating:
Company information:
Reporter
Utah
India

Dear Sir,

This is regarding the delay in deliery of domestic gas. We have been facing this problem for quite a long time. Since after 2 months of booking, the gas agency is not delivering the refill cylinder.

This issue was there for last two or three years and the entire village people are suffering due to the negligence of the gas agency.

Could you please help us to resolve this issue.

Shilma Gas Agency.
Parappanangadi
Chettipadi.P.O.
Malappuram Dt. Kerala
Ph :[protected]



Regards,
Udaya Bhasker
Mobile - [protected]

Consumeer No: 6466

Hi

I stay at Vaishali, Ghaziabad (U.P.). I am trying to get a new LPG connection. But to whomsoever distributor I went everybody is insisting me on buying a new chullah from them along with the new connection when I already have a chullah at my place. They told that no new connection can be provided if I do not buy chullah from them. It will cost me arround Rs. 1200 extra. Please let me know what to do.
Distributors are :

BS INDANE GAS SERVICE
1139 ARTHLA, MOHAN NAGAR
SAHIBABAD, GHAZIABAD,[protected]

CHANDERNAGAR GAS SERVICE
SHOP NO.UG-38
AMRIT PLAZA, SURYA NAGAR
GHAZIABAD[protected]

Yadu Indane gas
Link Road, Sahibabad
[protected]

Dated: 23 March 2009
To

Mr. B S Giridhar
Delhi State Office, Indian Oil Corporation Ltd(MD),
2nd Floor, World Trade Centre, Baber Road, New Delhi-11001.
[protected]@indianoil.co.in
[protected]
Sir,
Please refer to my earlier applications whose copies are enclosed hereunder for your reference, regarding non issue of LPG cylinder to me against my no 17671.
I am highly greatful to you for taking pains and intrest in my case, but I am sorry to mention that inspite of your kind instructions M/s Veer Jyoti enterprises are not issuing the LPG cylinder.
It is therefore requested that some drastic action may kindly be taken against M/s Veer Jyoti enterprises so that I may get my LPG cylindet regularly in time.
Thanking you
Yours faithfully
R.S.Sharma
1st Floor,
A-37 Sanwal Nagar,
New Delhi
Ph.[protected]
CC to: Mr. V K Verma, Indian Oil Corporation Ltd.(M.D.),
Indane Area Office, Delhi 2nd Floor, World Trade Centre Babar Road, Barakhamba Lane New Delhi - 110001.
[protected]@indianoil.co.in
[protected]
________________________________________________________________________________...⇄
Dated 07/02/2009

To
Mr. B S Giridhar
Delhi State Office, Indian Oil Corporation Ltd(MD),
2nd Floor, World Trade Centre, Baber Road, New Delhi-11001.
[protected]@indianoil.co.in
[protected]

( URGENT )
Sir,

Please refer to my earlier application (copy hereunder this application) sent to you 58 days ago ( two months approx.) regarding non issue of LPG cylinder to me by Veer Jyoti Enterprises. Opp. Panchsheel, Joseph Tito Marg, New Delhi 110017. Tel. No. 26493784 and 26494108.

I am highly greatful to you for taking pains and intrest in my application, but I am sorry to mention that inspite of your best efforts I am not getting the Gas supply.

I am making request in a day or two but now they are saying that my account has been declared dead by the Veer Jyoti Enterprises.
So I am not able to get he LPG Gas Cylinders.

It is humbly requested that kindly interveen in the matter so that I may get my Gas Supply by 09/02/2009.

A line of action highly be appreciated


Yours faithfully
R.S.Sharma
1st Floor,
A-37 Sanwal Nagar,
New Delhi
Consumer No: 17671 and 21455

Ph.[protected]
CC to: Mr. V K Verma, Indian Oil Corporation Ltd.(M.D.),
Indane Area Office, Delhi 2nd Floor, World Trade Centre Babar Road, Barakhamba Lane New Delhi - 110001.
[protected]@indianoil.co.in
[protected]
________________________________________________________________________________...⇄
(Copy of previous complaint letter hereunder)

Sir,

It is to inform you that before the connection of Indraprastha Gas Ltd. I was getting my LPG cylinder from M/s Veer Jyoti Enterprises, Joseph Broz Tito Marg, opposite Panchsheel, New Delhi 110017. My consumer No. 17671 and 21455.

I was superannuated on 31/03/2008 (AN) from central Govt. service and I was to surrender my Govt. Quarter No. 138, Sector-1, Sadiq Nagar, New Delhi on 31/07/2008. On 26/07/2008 I have requested to M/s Veer Jyoti Enterprises to issue a LPG cylinder for cooking food as i was to get disconnection for Indraprastha Gas Ltd. and to obtain the no demand Certificate to surrender the Govt. Quarter and I had to remain in the Govt. Quarter till 31/07/2008. but no LPG cylinder was issued to me. I was informed by M/s Veer Jyoti Enterprises that they have the orders from Govt, not to issue LPG cylinder to Sadiq Nagar New Delhi as there is a Indraprastha Gas connection avilable.

On 12/09/2008 I personally went to the office of M/s Veer Jyoti Enterprises and I handed over the written application for change of address from Govt. Quarter no 138, Sector-1 Sadiq Nagar to A-37, First Floor, Sanwal Nagar, New Delhi-110049. along with a photocopy of surrender certificate of Govt. Quarter. I also requested for issue a LPG cylinder, but they did not issue.

On 03/11/2008 I have again made the request to issue a LPG cylinder but they ordered me to attend their office alongwith copy of surrender certificate of Govt. Quarter, as according to their record I am residing in Sadiq Nagar and they did not issue the LPG cylinder, with the result I am facing harassment and I had made alternative arrangement from my relatives.

It is humbly requested that necessary investigation may kindly be made and a line of action may be highly appreciated.

Thanking You

Yours faithfully
R.S.Sharma,
A-37, First floor,
Sanwal Nagar,
New Delhi 110049.

Ph.[protected]

we have booked new connection from ratnasheela indane gas agency katangi distt- balaghat, but manager and their staff forcing as to purchase hot plate from teir agency and for which they are charging 1850/- rs . and total connection charges for single cylinder connection 4250/-. however we purchased hot plate from other shop which is costing about 800/- and they charged 3200/- for new connection as they have cheated as and 1000/- taken extra for which they have not given any bill
so concerned official are requested to take immediate action.

minesh meshram