Indian Oil Corporation [IOC] Complaints & Reviews

K K Indane Enterprises not responding properly for customer calls and responding rudily.
and i was booked the gas cylinder on 1st may 2012 and it suppose to deliver on 29th may-2012 and status also showing same delivery sate, but till date i did't received my cylinder.
my consumer ID:83352

please take care necessity action on KK Indane.

Regards,
Narasimha Rao

respected sir,
since one month we suffering a lot of trouble from indian gas service dampior nagar mathura they are not delivering cylinder on time instead they are supplying cylinder illeagaly to others which was suppose to be deliverd at our adderess gajapaisa kotwali road mathura by the name of Mr. Anil chaturvedi and our booking numberd 1954.

kindly take a strick action against them please consider this complaint seriously.

Your's Kindly

Mr. Anil chaturvedi

original sv no.[protected]dt[protected]. OF ARAVIND GAS AGENCIES , THANJAVUR
transfer termination voucher : [protected] dtd 09/05/12
my mother mrs. G. Rukmani is aged 86 yrs old and wife of late freedom fighter mr R. Govindaswamy retd addl. director of rural development , TN Govt. as there was break in renewal of cyls as mother used to go for treatment to chennai etc. as the agency said that the y have transfered case to Trichy regl office. we did all the formalities and went to REgl office in trichy and obtained the SV and even my mother in unhealthy condition went personally signed papers and proved she is the customer and the SV was issued. NOw the AGency after verficiation of individual by going the house and certifying and later the REgl office issue the SV , the agency is raising all sorts of queries which is not logical and justifiable. IN such why did they concur initially and send the papers to Regl office. Then after Regl office have checked verified the individual in person and after having issued the SV , why the agency is raising these types uncharacteristic questions and irritating the consumer. Do they want to prove t heir supremacy over the consuermer and that of Regl. ofice. therefore i request you to kindly intervene and find a solution or else we would be forced to go in for due legal action against the Agency thanking you
sincerely
rajasekaran.G (ex service man from IAF. )
s/o of mrs. G. Rukmani.

I've applied for new gas connection with SIVA GAS AGENCY @ palayamkottai before two months. At time of booking they told within 1 month i'll be getting new connection. but till now there is no response.whenever i contacted them through phone or went in person , they are not properly responding.there is an irrational and behavior and using arrogant words.. they are not giving any respect to customers. when i asked for the reason, they simply say if you want it very urgent get it from Bharat GAS. is this the way to answer a customer?

i just want to know when i can get my cylinder and also i'll be happy if they behave/answer in aproper way to the customers.

regards,
Ramalakshmi.G
[protected]

i have booked indane gas cylinder on 23.5.2012 ,with consumer no.-43522 through sundram gas agency,Indore ,booking no. is 220519 but gas cylinder is not received till today. please instruct the the gas agency to deliver the cylinder and to solve the issue immediately.
Name of the consumer-Arun kumar kamaria
address- 283, Gumasta nagar,Indore
contact no.[protected]
91+[protected]

The dealer is not supplying a refill from the date of booking for almost 45 days. The dealer mentions that I could make a booking only after 28 days of delivery and the delivery would happen after 40 - 45 days of booking. This is causing lot of inconvenience to the consumers who are supposed to get the refills from this dealer. The dealer is stating shortage of gas supply as reason for the delayed delivery. I booked a refill on 17th May and the same is not delivered till date and when I ask the dealer he says I would get the delivery only after 30th June.

We have received last delivery from captain gas agency on dated 24 th April 2012 & Also booked same day for next delivery. But not received till now.
We have complainte to customer care no [protected] at 24 may-012 & my complaine no-491920.
We have also booked again on date 24 may-012 ,booking no12934,ref-6804999 .
Tell me by customer care persons that your problem has been solved you will be recieved refil with in four working days and you can meet distributer. Since 2nd May to till date three time meet to distributer after take office leave. he refuse to deliver of refil (cylender) at last time-4/6/012.
plz under stand my problem and take seriously.

Name-Shoorveer Singh (Inden Gas / 15742)

Agency- Captain gas agency Gazibad.

Dear Sir/Madam,
I submitted the documents for a new Gas connection(Consumer # 71283) and paid the amount for accessories and got a temperory connection 5kg cylinder on 21st of April 2012. Till date I have not got any information regarding the permanent connection. I have refilled the 5kg cylinder twice meanwhile and for each refill the charge is Rs. 490. While the 14.5 kg cylinder is getting refilled for Rs. 420, why the rate is so high for a just 5kg cylinder. Also I suspect the cylinder is underweight.

Please find below the Distributer details below.
Distributer: RANIE ENTERPRISES, PERUMAL STREET, NAGANELLUR, CHENNAI, TAMIL NADU

NON BOOKING
I AM TRYING TO BOOK THE GAS WITH OUR DEALER SHAHEED BIRENDER SINGH GAS SERVICE NEAR POLICE CHOWKI NARNAUL-REWARI ROAD,ATELI MANDI PHONE NO. AVAILABLE IS 275200, 276888. SINCE SO MANY DAYS THE PHONE IS KEPT ENGAGED. IT IS NOT POSSIBLE FOR US TO VISIT THE DEALER FOR BOOKING. MY CONNECTION NO. IS 775. PLEASE DO THE NEEDFUL AND TAKE SOME ACTION WHERE THE DEALER BE HELD RESPONSIBLE FOR KEEP THE PHONES CORRECT TO RECEIVE THE CALLS.
PL DO THE NEEDFUL.
I also called costmer help line no. .my complain no. is 499318 on 29 of MAY from there i didn't get the solution. Sir its my humble reqest to you to give me a permanent solution. I'll very thankful for your best solution

My gas connection no. with shaheed birender singh gas service near police chowki,Narnaul-Rewari Road Ateli Mandi Disst. Mahindergarh at haryana is 775. I have been trying since 7 days to book for refilling of my cylinder but the telephone no. 275200,276888 are not responding.

Dear Sir,
I am writting to you to inform about the negligence in distribution of gas to my house by M/S Rathwa gas agency (Code No 9112013)
I am Dr. Pramod Kumar Das (resident of A1/38, Aum Bungalows, Laxmipura road, Gorwa-390016, Vadodara), bring to draw your kind notice that I have made a request for Indane gas on 4th of May'2012 and started follow up after a week onwards on daily basis. Today is 3rd of June'2012 and the distributor is not supplying the gas. Deliberately phone is kept on busy mode so that I had to go personally leaving my routine work. Moreover they promise everytime for sending it tomorrow, which never comes for them. I am putting this complaint after series of such negligence.
Request sought to kindly resolve this issues and assist us for a regular supply of this basic utility please.
Kind regards,
Pramod Kumar Das'Consumer No: 17483 at Rathwa gas agency, Subhanpura, Vadodara

i have maruti wagonr duo, which runs on lpg and petrol. i am very much confused how these petroleum companies hike the price of auto gas without the hike in petrol prices. being a low substitute auto gas price should be low as compare to petrol and desiel but it's now going more to desiel. i want to know how these companies regulate the price of auto gas. i want to file RTI?

auto gas station name- suman filling station.
ghaziabad.

I am a customer of your organization for last 7 years,but unfortunately I am very much upset about the delivery of the cylinder.The delivery man named Mr.Sachin & his subordinate does not deliver the cylinders in time although the delivery allotment is there.After requesting many time but,they don't listen anything regarding this.Please help me in this matter.My consumer no is-T7133.If possible kindly do not disclose the identity to the agency.Thanks...

non-supply of gas clynder by sarthi gas agency and even your company customer care nbr not recived ant time nbr is 26422277 and dealear is not pick up phone calls very poor service by company and dealer. plz take action against both dealer and company
freom rajesh sahjani.
customer nbr 105054
mobile nbr [protected]

I submitted completed application for new gas connection two times since last four years, I am sorry to say that at one side Gvt. wants to make kitchens smoke-free and on other side it's Gas Cos. don't provide new connections, and the Distributors, Agents are making black moneys by selling connections in blackmarket. If Gvt. cares people then please take action against M/s. Pragya Gas Service, Patti, Pratapgarh (UP). But question is that if Gvt. have so much willpower?

i have booked gas on 15/05/12 to m/s bhumika gas agency , khanna nagar loni. bot till date they have not dilivered the gas then they will book gas again after 21 day of dilivery date. they sell cylinder in black in my neighbourhood. in black they get cylinder same day. kindly helpo

1)on 17 april i(r.n.pandey) had booked the cylinder and got the same cylinder on 15 may
1)distributor behaviour is very rude
1)distributor gives 25 cylinder to other consumer within 10 month whereas we are not allowed to book before 21 days & then recieve the same after 30 days which creates the gap of 51 days between 2 cylinders delivery ,making it hard for me to run the household smoothly

Dear Sir/Madam,
I went to Modern gas agency at 6,Tansen road Gwalior(Madhya pradesh) for seeking new Indane gas connection without gas stove as i have got the same in gift in my marriage.The agency person told me that no new connection will be provided at least for a month and when I told him that I have a gas stove and my only need is gas cylinder he firmly denied me the new connection by saying that gas stove purchasing is compulsory.
Sir is it mandatory to take gas stove along with new gas connection?.

MY NAME IS SAILENDRA NATH JYOTI AND I AM WITH INDANE GAS SINCE LAST 12 YEARS.MY CONSUMER NO. IS 4895 UNDER BEGAMPUR GAS DISTRIBUTOR,HOOGHLY,WB.I HAVE APPLIED FOR DOUBLE CYLINDER ON 12.06.2011 AND FINALLY I GOT THE CONFIRMATION LETTER BEFORE TWO MONTHS.I HAVE ALSO INFORMED TO MY DISTRIBUTOR BUT THEY TOLD THAT IT WILL TAKE TIME NEAR ABOUT 1-1/2 MONTHS BUT STILL AM NOT HAVING ANY RESPONSE FROM THERE AND WHENEVER I CALLED [protected] REGARDING ANY QUERIES OR THIS ISSUE, MY CALL GOT DISCONNECTED FOR SEVERAL TIMES.I AM VERY MUCH DISSATISFY WITH YOUR SERVICES.NOW I HAVE TO TAKE AN ACTION IF THIS WILL CONTINUE.BEFORE HAPPENING ANYTHING WOULD SUGGEST TO INVESTIGATE IT AND TRY TO SOLVE MY PROBLEM AS SOON AS POSSIBLE.

I HAVE BOOKED MY CYLINDER AFTER 25 DAYS FROM DELIVERY ON DATED 15.5.12 COPY NO 5808 BOOKING NO.71. BUT TILL 26.5.12 CYLINDER NOT DELIVERED. I HAVE ASKED FROM PHONE , THEY SAID CYLINDER WILL DELIVERED TODAY AT 2.00 PM. BUT TILL 26.5.12 CYLINDER NOT DELIVERED.

I WANT TO INFORM HIGHER ATHORTIES TO SOLVE THIS PROBLEM.
THANKS WITH REGARDS
JATINDER KUMAR
BABA DEEP SINGH NAGAR
BATHINDA 151001.