[Resolved]  India Infoline Limited — Loss due to the incapable RM

Hi,

I asked my Relationship Manager (RM) to place an order to buy a Call of Rs - 4500/ @ Rs - 188/ with a stop loss of Rs - 178/. He instead of obeying me, used his brain and place the order without stop loss.
The order got executed and the market start falling rapidly. My RM (Michin Rastogi) called me and said "Sorry Sir! Stop Loss nahin lag paya aur market gir gayi hai."

My client id is -ASEEMAR9 which is in PUNJABI BAGH branch. I have faced a big loss in my a/c and I already faced this thing many times but they didn’t take it serious. Now please do something for that because I want to trade but unable to do trade with my current RM.
N I don’t want to bear that loss.

Thanks,
ASEEM ARORA (ASEEMAR9 )
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Aseem,

We have taken notice of your query and request you to email your query with login id to [protected]@5pmail.com, in order to help us solve your problem. Alternately you can post your query at http://qna.indiainfoline.com/clientquickresponse/frmlogin.aspx or contact customer support at[protected].


Regards,
IIFL customer Service

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Infoline Finance [IIFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1376
    Pending
    0
    Resolved
    1054
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all India Infoline Finance [IIFL] contact information