India Infoline Finance [IIFL]
India Infoline Finance Ltd.
Customer satisfaction rating: 82%
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1102
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India Infoline Finance [IIFL] Customer Care

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Address
IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Near Phoenix Mills
Off Senapati Bapat Marg

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 267 3000  [Customer Service]
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Phone:
Phone:
1860 267 3000  [Helpline]
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Additional info

Contact Details

Corp Office

IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Off. Senapati Bapat Marg, Lower Parel, Mumbai 400013



Regd Office

IIFL House, Sun Infotech Park, Road No. 16V, Plot No. B-23, Thane Industrial Area, Wagle Estate, Thane 400604



International Offices

Singapore

IIFL (Asia) Pte Ltd., 6 Shenton Way, Oue Downtown 2, # 18-08B, Singapore 049319



Dubai

IIFL Private Wealth Management (Dubai) Ltd., DIFC, 808 Liberty House, P.O. Box 115064, Dubai, UAE 241294



USA

IIFL Inc., Grace Building, 34th Floor, 1114 Avenue of the Americas, New York, NY10036

Tel: +1 212 221 6800

Fax: +1 212 221 6818



UK

IIFL Wealth (UK) Ltd., 45 King William Street, London, EC4R 9AN, UK



Geneva

IIFL Private Wealth (Suisse) SA, Place de la Fusterie, 7 1204 Geneva

Tel: +41 22 310 99 90



Hong Kong

IIFL Private Wealth Hong Kong Ltd., Level 9, 907 Central Building, 21-27 Queens Road Central, Hong Kong



Mauritius

IIFL Private Wealth (Mauritius) Ltd., 5th Floor, Barkly Wharf, Le Caudan Waterfront, Port Louis, Mauritius

Tel: +230 210 7028

Fax: +230 210 4624



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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82%
Complaints
1102
Pending
0
Resolved
888
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat Closed
Sun Closed

India Infoline Finance [IIFL] Complaints & Reviews

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Hello this is Radha my gold loan account number is GL16877118.. my gold auctioned in September and after that I recieved message...
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Hi team, I ordered byjus product on 5th October and for emi, loan byjus executive has given your iifl option. I informed byjus...
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Getting frequent calls again again regarding Gold Loan, already inform to the team that i dont want any loans but still i...
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To the concerned authority,
Respected Sir/Mam,
I had taken loan from Kreditbee mobile application which was...
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Dear Sir/ madam,

I Amit Kapoor, ex IIHFL customer (Account number: ILI0011777) has received all the loan documents...
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IIFL was the advertiser of a builder for home loan. Loan got sanction for 25 lac and after 4 year IIFL realise that property...
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After lot of complaints, IIFL has generated my PMAY CLSS application ID
Which is C[protected]. Now they are saying subsidy...
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My gold loan payment not appruval please appruval now,
nagercoil, branch stafs not support that please cleare this...
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Sir,

Loan account no. IL10112677

It is to inform you that i have taken a home loan from iifl...
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Respected Sir,
I am Santosh Waghmare .My Home Loan Acc no :10127155 in our IIFL Company and Applied PMAY for subsidy...
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I have requested for account cancellation asociated with client id KRISN426
As per the process, I have submitted the signed closure request form. Also,
Relationship manager Mr.Naresh confirmed that there is no holding balance in my account, its zero. So account can be closed.
Still, what is IIFL team problem to close my account for no reason, instead they are bothering me.
Sep 23, 2021

Complaint Status

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Dear Sir, As informed earlier, please note that shares are lying in your demat account and ac is in to be closed status . Hence you need to approach CDSL on [protected]@cdslindia.com to process transfer cum closure as you have already submitted account closure request to depository (CDSL) before migration . We have also send holding statement on your email id. You can call us at[protected] or write to us at [protected]@iifl.com. Warm Regards,
Sapna
IIFL
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    I have purchased a product from byjus and for that am paying EMI's PER MONTH..my payment got delayed this month due to some personal reasons and they are harrassing me n my husband with their calls ...i mean they calls 8-10 even n that is too within an hour ...i do reply some of them n tell them the time when i will pay their EMI but continue to call n everytime a different representative is calling n telling the same thing to everyone ...now am fully mentally harrassed by them that i want to discontinue with the course also n want to file a complaint against harrassment n simply don't want to communicate with with them at all.
    Sep 23, 2021

    Complaint Status

    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Dear Sir,
    With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
    https://www.iifl.com/contact-us/home-loan/raise-a-request
    Team IIFL
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      I Himanshu Nailwal sending mail in your bank regarding home loan closer letter but not getting revert from your side since...
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      MY KYC verification is pending since 2016, I have keep chasing this since last several months, but nothing is happening. Could...
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      Mera naam tarun hai mera loan AC no 840219 hai... Mera subsidy abhi tak nahi aaya branch me jane par bolte hai cancel ho gya......
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      I have requested foreclosure letter for my home loan account, request ID # 2779370 dated 30th August 2021 and still I am waiting...
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      My home loan no - 910818, we have requested foreclosure letter on 20th aug 2021 and was promised to get it within 15 days.br...
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      Hi, I was referred to this person by one of my close friend and out of her persuasion, I was forced to cancel my existing account and open new account with IIFL. After opening the account, She had been pestering me for investments and personal helps, which I did out of my good faith in her. Later on she started requesting for more helps and investments, which diplomatically refused. Since then I wasn’t happy with the way things are going and finally decided to cancel my account with IIFL.
      I have submitted all the necessary documents to her in person and was constantly following up with her. It’s been over 20 days and yet to get any information on the same. She is avoiding my follow ups and started behaving rude and indecent, which I don’t expect from a professional company like IIFL.
      I request you to look into this matter and take appropriate action on this person and avoid any issues in future.
      Sep 16, 2021

      Complaint Status

      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Dear Sir, We are unable to trace your customer account details. You can get instant replies to your queries on Ask IIFL our chatbot . Kindly provide your login id/contact no.or call on [protected] or write to [protected]@iifl.com to resolve the concern.Warm Regards,
      Sapna
      IIFL
      1 Comment
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