India Infoline Finance [IIFL]
India Infoline Finance Ltd.
Customer satisfaction rating: 75%
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1057
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India Infoline Finance [IIFL] Customer Care

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Address
IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Near Phoenix Mills
Off Senapati Bapat Marg

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 267 3000  [Customer Service]
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Phone:
Phone:
1860 267 3000  [Helpline]
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Additional info

Contact Details

Corp Office

IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Off. Senapati Bapat Marg, Lower Parel, Mumbai 400013



Regd Office

IIFL House, Sun Infotech Park, Road No. 16V, Plot No. B-23, Thane Industrial Area, Wagle Estate, Thane 400604



International Offices

Singapore

IIFL (Asia) Pte Ltd., 6 Shenton Way, Oue Downtown 2, # 18-08B, Singapore 049319



Dubai

IIFL Private Wealth Management (Dubai) Ltd., DIFC, 808 Liberty House, P.O. Box 115064, Dubai, UAE 241294



USA

IIFL Inc., Grace Building, 34th Floor, 1114 Avenue of the Americas, New York, NY10036

Tel: +1 212 221 6800

Fax: +1 212 221 6818



UK

IIFL Wealth (UK) Ltd., 45 King William Street, London, EC4R 9AN, UK



Geneva

IIFL Private Wealth (Suisse) SA, Place de la Fusterie, 7 1204 Geneva

Tel: +41 22 310 99 90



Hong Kong

IIFL Private Wealth Hong Kong Ltd., Level 9, 907 Central Building, 21-27 Queens Road Central, Hong Kong



Mauritius

IIFL Private Wealth (Mauritius) Ltd., 5th Floor, Barkly Wharf, Le Caudan Waterfront, Port Louis, Mauritius

Tel: +230 210 7028

Fax: +230 210 4624



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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75%
Complaints
1057
Pending
0
Resolved
744
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat Closed
Sun Closed

India Infoline Finance [IIFL] Complaints & Reviews

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I have open demat account in iifl TILAR812 .i am trying to trade account did not accepet password.i have opt forgot password...
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Sir,
I want to inform you that have requested to IIHFL for issue the foreclosure statement on 05.06.2021 & Again 14.07.2021...
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Dear Sir/Madam,

I am having DP Id IN302269 and Client code 10237982 with IIFL securities Ltd. in the Name of Kanta Rani Jain, I have paid the Cheque No. 9018970 for Rs. 4500/- which is deposited in your MOTI NAGAR Branch which was cleared on 07/03/2020 is not credited in my DP A/c till date.

Kindly look into the matter and credit the same in my DP A/c.

I am enclosing the PassBook Copy for your reference.

Regards,

Kanta Rani Jain
[protected]
Jul 23, 2021

Complaint Status

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Dear Sir, We request you to provide below mentioned details to check assist you.
1) Client full name :
2) Full Dp account Number with NSDL /CDSL number or code0
3) Bank details confirmation ( In which IIFL bank account amount has been credited )
4) Chque and deposit slip image

You can get instant replies to your queries on Ask IIFL our chatbot . Kindly call on [protected] or write to [protected]@iifl.com for any concern.Warm Regards,
Sapna
IIFL
1 Comment
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    I want to submit Complaint Positive Review Neutral Comment
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    I have charged/paid 9.5 interest rate instead of 8.25 from 2017 to June 2021? i called/requeted iifl customer care during...
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    My IIFL login ID Is RGSHAILN name is shailendra my complain is wrong settlement of my iifl balance dated 20/07/2021. I not connect any no of iifl.
    Please settlement of my account write & immideatly call me on my number [protected], [protected]. Its also my humbey request.
    Otherwise i will file RTI & get strect action
    Jul 21, 2021

    Complaint Status

    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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      I want to submit Complaint Positive Review Neutral Comment
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      I have requested to IIFL Home Finance Ltd. for issue me the forcloser Statement but still not provide the foreclosure Statement...
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      Dear Team
      My Name is Baby Shaheen
      I have worked in IIFL till 2015'March.
      I have tried a lot to get my reliving letter from the branch I have worked for but not succeed and then stopped asking but now again i need it very urgently for my future company. Please provide me my reliving letter I will be very thankful you. My employee ID is SA251588.
      Jul 15, 2021

      Complaint Status

      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
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        I want to submit Complaint Positive Review Neutral Comment
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        I have a Demat account (client-id: KULJESIN) with IIFL from long. Now I want to close my account.
        I was sent a mail...
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        Hello Sir/Madam

        My self Is Raghu, I have gold Loan account in IIFL: GL16295582 in Devasandra Branch, KR Puram,...
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        I have applied for foreclosures of my top up loan IL10141600 coz o did not need it due to some personal issues but it's being...
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        I am Sk Nasimuddin. My trading id is S3822218. My Demat Account is recently open. When I trade option trading in last Friday, I saw that brokerage [protected]@Rs.100 per lot.
        This charge is too much high.
        So I request you that minimise the brokerage charges and It set to Rs.20 per lot.
        Jul 11, 2021

        Complaint Status

        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Dear Sir, We have arranged a callback for you in this regards you may also speak to your RM on [protected]
        for any brokerage related query. You can get instant replies to your queries on Ask IIFL our chatbot . Kindly call on [protected] or write to [protected]@iifl.com for any concern.Warm Regards,
        Sapna
        IIFL
        1 Comment
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          I want to submit Complaint Positive Review Neutral Comment
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          Please provide me no dues certificate about my personal loan account no. SL2526985, i have already paid the amount by auction....
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          Sir,
          It is to inform you that I have requested for provide the fourcloser letter on 05.06.2021 but till date not provided fourcloser letter and I have received my PMAY Subsidy on 28.06.2021 but my EMI is not reduced still so kindly provide me the fourcloser letter and reduced my EMI as early as possible.

          Thinking you..

          Pratap Shinde
          Mob. [protected]
          Jul 07, 2021

          Complaint Status

          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Dear Sir,
          With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
          https://www.iifl.com/contact-us/home-loan/raise-a-request
          Team IIFL
          1 Comment
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            I want to submit Complaint Positive Review Neutral Comment
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            Mene iifl se gold loan lia tha mere pass April m branch se phone aaya tha due amount bharne k liye or jishe mene 14 April...
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            Sir,

            I have paid Rs.3540.00

            Dear Customer, We have received payment of INR 3540.00 against...
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            श्रीमान शाखा प्रबंधक, Nirmal jain
            कंम्पनी का नाम iifl Securities limited ...
            कम्पनी का पता IIFL Securities Limited
            CIN: L99999MH1996PLC132983
            IIFL House, Sun Infotech Park,
            Road No. 16V, Plot No.B-23,
            Thane Industrial Area,
            Wagle Estate, Thane - 400604
            Salary n milne par mai shikayat kar rha sir mujhe 31 May 2021 company terminate kar di thi but salary abhi tak nhi di please help
            Jul 03, 2021

            Complaint Status

            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Dear Sir, We request you to revert us with your employee code or contact to HR team in this regards. Warm Regards,
            Sapna
            IIFL
            1 Comment
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              I want to submit Complaint Positive Review Neutral Comment
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              महाश्य,
              इस पत्र के माध्यम से आपको सूचित करना...
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              Poor Service, after so many mails they don't have courtesy to reply their existing customer on mails, I have mailing for 2...
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              I have taken a loan paid of 21 months. Three months payment is pending. You people are calling to my contact. Suicide will...
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