[Resolved] India Infoline Limited

[Resolved] India Infoline Limited — No proper Response

B Bharathaselvan from Bengaluru, Karnataka

Need ReplyReply to all Forward Reply by chat Filter messages like this Print Add to Contacts list Delete this message Report phishing Report not phishing Show original Show in fixed width font Show in variable width font Message text garbled? Why is this spam/nonspam? Bharathaselvan K to lakshminarayan. show details Mar 13 Reply fromBharathaselvan K <bharathaselvan.[protected]@gmail.com> tolakshminarayan.[protected]@indiainfoline.com, dateThu, Mar 13, 2008 at 2:51 PM subjectNeed Reply mailed-bygmail.com hide details Mar 13 Reply Hi Sub : Shares sold 2310nos at shortsell and purchased at higher rate. - Reg Ref : Client Id :KARUNABH I have purchase JP Associates shares 3000 nos at the rate of 207.88 on 07/03/2008. Purchase details given below. Contract No : 9056628 Settlement No: NN2008048 Settlement Period From :07/03/2008 To :07/03/2008 Sir/s, I/We have this day done by your order and on your account the following transactions. [protected][protected][protected][protected][protected]--- [protected]Bought For You[protected] [protected]Sold For You----- Qty Rate B.Brkg Rate+Brk Security Qty Rate B.Brkg Rate-Brk [protected][protected][protected][protected][protected]--- 2300 206.8500 1.0343 207.8843 JP ASSOCIA 10 206.8500 1.0343 207.8843 JP ASSOCIA 690 206.8500 1.0343 207.8843 JP ASSOCIA NetAmt: 623, 652.90Dr NetQty: 3000(B) NetRate :207.88 On[protected] morning at 10:05 AM market was crashed in the beginning and I decided to sell the 3000 nos of JP Associates and sold at the rate of Rs 205.00 under loss of Rs 2.7 to avoid furthur loss in the investment what we have. Share sold details given below. Contract No : 9096386 Settlement No: NN2008049 Settlement Period From :10/03/2008 To :10/03/2008 Sir/s, I/We have this day done by your order and on your account the following transactions. [protected][protected][protected][protected][protected]--- [protected]Bought For You[protected] [protected]Sold For You----- Qty Rate B.Brkg Rate+Brk Security Qty Rate B.Brkg Rate-Brk [protected][protected][protected][protected][protected]--- JP ASSOCIA 12 201.9500 1.0098 200.9402 JP ASSOCIA 500 201.9500 1.0098 200.9402 JP ASSOCIA 250 201.9500 1.0098 200.9402 JP ASSOCIA 200 201.9500 1.0098 200.9402 JP ASSOCIA 50 201.9500 1.0098 200.9402 JP ASSOCIA 8 201.9500 1.0098 200.9402 JP ASSOCIA 60 201.9500 1.0098 200.9402 JP ASSOCIA 50 201.9500 1.0098 200.9402 JP ASSOCIA 500 201.9500 1.0098 200.9402 JP ASSOCIA 25 201.9500 1.0098 200.9402 JP ASSOCIA 100 201.9500 1.0098 200.9402 JP ASSOCIA 1245 201.9500 1.0098 200.9402 JP ASSOCIA 2310 212.7500 1.0638 211.6862 NetAmt: 1, 091, 815.7220Cr NetQty: 5310(S) NetRate :205.6150 I have been confirmed about the shares sold from my account and it was reflected that the 3000 shares sold at 11:00 AM. Next day[protected] i have recevied Email from India Infoline that additional 2310 shares were sold on[protected] at the rate of Rs 205.6150. I was really shocked to see that additional 2310 nos shares sold in my account without my concern and came to know that the shares were sold by head office.Next day[protected] Head office purchased the same quantity of shares 2310nos at the rate of Rs 252.1545. Above said purchase i came thru mail. Details given below. Contract No : 9136006 Settlement No: NN2008050 Settlement Period From :11/03/2008 To :11/03/2008 Sir/s, I/We have this day done by your order and on your account the following transactions. [protected][protected][protected][protected][protected]--- [protected]Bought For You[protected] [protected]Sold For You----- Qty Rate B.Brkg Rate+Brk Security Qty Rate B.Brkg Rate-Brk [protected][protected][protected][protected][protected]--- 25 250.9000 1.2545 252.1545 JP ASSOCIA 165 250.9000 1.2545 252.1545 JP ASSOCIA 45 250.9000 1.2545 252.1545 JP ASSOCIA 100 250.9000 1.2545 252.1545 JP ASSOCIA 1000 250.9000 1.2545 252.1545 JP ASSOCIA 100 250.9000 1.2545 252.1545 JP ASSOCIA 100 250.9000 1.2545 252.1545 JP ASSOCIA 25 250.9000 1.2545 252.1545 JP ASSOCIA 5 250.9000 1.2545 252.1545 JP ASSOCIA 50 250.9000 1.2545 252.1545 JP ASSOCIA 50 250.9000 1.2545 252.1545 JP ASSOCIA 500 250.9000 1.2545 252.1545 JP ASSOCIA 25 250.9000 1.2545 252.1545 JP ASSOCIA 25 250.9000 1.2545 252.1545 JP ASSOCIA 20 250.9000 1.2545 252.1545 JP ASSOCIA 25 250.9000 1.2545 252.1545 JP ASSOCIA 50 250.9000 1.2545 252.1545 JP ASSOCIA NetAmt: 582, 476.8950Dr NetQty: 2310(B) NetRate :252.1545 It is rediculous to see that selling excess shares ( shortsell ) at lower price and buying at higher price without the customer knowledge. Updation of the selling and buying in the account has to be reflected immediately in the database either it is from branch office or headoffice. I[censored]pdation of the account is not happened from Branch office to head office is not the customer problem . India Infoline has to take the total responsibility for the incident happened now. I need proper justification and need to refund the entire money the shares of 2310 nos which is sold and purchased with higher rate. I have good faith on the company for doing business. After this incident I am really afraid to do business. I expect the reply with in 24 hrs and refund the money of RS 474970.65 which was sold at the rate of Rs 205.6150. I am not responsible for the share which is purchased at Rs 252.1545 If I have not received any reply from your end I have forced to go leagel actions. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Panga chandra sekhar

from Hyderabad, Telangana

hai i had account in the infoline, with id PANGA987 but no one is responding to assign a password for me and they are saying that it is not opening, and my mobile no is [protected] .

Umesh Singh H

from Basi, Punjab

My id is UMESH579. I on November 12, 2009, finished my trading after i booked profits for the day before 3 p.m. After 3 p.m., i did not trade. I just sat in the front of the terminal in your "Basvangudi, Bangalore branch" till 3.30 and then before leaving checked my status and found there was a profit and showed it to the relationship manager. The relationship manager saw and told me there was no pending order, everything was fine, I had booked profit. The next day to my surprise a short sell order was placed at 3.10 on November 12, 2009. When i questioned the branch manager, he told me I had placed it. I disagree as my relationship manager also was with me all during the transactions and he also checked my account around 3.25 p.m. before leaving and told everything was fine and we went out. I told the branch manager that the relationship manager also agrees to the fact that there was no order pending, the branch manager is not ready to comply. The pending order has gone to exchange for auction. I do not know how this order was placed. The relationship manager and I agree there was no pending order when we checked at 3.25 p.m. last. The manager is not ready to understand. I have incurred a huge loss due to the software or the relationship manager, i do not know whose mistake, but I would like you to sort out the problem. The relationship manager agrees he saw no pending order at 3.25 which he has conveyed to the manager. Request your interference to solve the problem.

saurabh.shivams

from Delhi, Delhi

dear sir,
I beg to say that i had a account in your india infoline in delhi that id is
neelam99 which i had closed. now i want to reopen.I have complaints to
your juniors but no bodis taking action in my favour.I am requesting to
you please see the matter with your own eyes and take strict action as well
as possible.
thankyou
yours faithfully

A K PANDEY

from Kanpur, Uttar Pradesh