[Resolved]  India Infoline Limited — over charges

Address:

Delhi

Ref: My Trading Account at IndiaInfoline
Sub. :- Excess Charges In trading Account

This is to inform you, that i have opened an account with depository at indiainfoline vide my account no. ANSP1062, At the time of opening my account they promised me following terms and condition in writing.
1) Brokerage on delivery : Rs. 00.10%
2) Intraday : Rs. 00.01%
3) CDSL (Sale/withdraw script) : Rs. 15 per script (Any amount)
4) No one time charges (Rs.555), no Annual maintenance of Depository and no other charges

Now they Have charged me Rs750/ as account opening , in trading account, Rs 500 Commodity Account. Brokerage initial charge .50% for delivery, .05% intraday trading. our written commitment is .10% for delivery, .01% intraday trading, still they charge me for late payment when its never late and various other charges

many times I have requested My RM Miss Vandna to reverse these charges. However though she always says that it would be done the same day , but she never does .

Also note they have not given my copy of Agreement both trading and commodity

Further i request to sebi to take necessary action against this type illegal trade practice
Thanking you
Regards
Leena Dewan