[Resolved] India Infoline Limited — unauthorized trades in my account

univar

from Mumbai, Maharashtra

Address:

Krishna, Andhra Pradesh

Sir,

i am a small investor, i had invested some of my fees money in shares as savings,
i always contact to branch office through phone, i never saw online information because on that time i am not familiar with online.

the agent did unauthorized trades in my account which i never know about them when i came to know, complain in customer care, but they closed the case stating that i paid the cheques, yes i agree that i transfer money whenever i have and buys the shares as my investment, but that agent did unauthorized trades and i am in loss as well as customer care is not accepting any more complains.

after all this is not end at last the RM Anil again buyed shares in my account, now i am in the situation where no one is helping me.

please help me out.

thank you

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ushagopal

from Udagamandalam, Tamil Nadu

I am adding another complaint of how i got cheated by the traders in india info line...my hard earned money of 20 years savings was totally lost by the carless attitude of the traders in india infoline chennai who were not even bothered to keep me posted of the loss. when enquired, i was told by the branch that the concerned trader was running a franchise and now closed the same and escaped.

the management is not worried to reply to my earlier phone calls instead sent another trader by name kaushik to whom i paid more money as he assured me that he will make good the loss i suffered. but in vain he also could not succeed and upon enquiry, i am told that he had left the job.

I want india infoline management to answer to my greivance.

My Client id is 01860341