India Infoline Limited — Bad Behaviour with Customer

Address:

Gautam Buddha Nagar, Uttar Pradesh

It is regarding the Bad Behaviour of India Infoline Employee ( Niket Prakah ) .

My Self having an account with Indiainfoline (SF000013) , and over a period of 3 months i 'm following up with the relation ship manager provided by India infoline for getting the password and collecting the Shares which are in physicall form and as discussed with this executive need to convert in Demat form , after a f/up of more than 3 months He denied that I can't collect your docu. and we don't have time to send an executive to collect the same . He used very bad language and bad words .
If such type of peoples are working with the organisation then what can a customer can expect in future ....