[Resolved]  India Infoline Limited — charged extra brokerage

Address:

South Delhi, Delhi

I have charged extra brokerage on my trade dated on 2nd November.

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[protected]Bought For You[protected] [protected]Sold For You-----
Qty Rate B.Brkg Rate+Brk Security Qty Rate B.Brkg Rate-Brk
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SANRAA MED 5200 0.1100 0.0500 0.0600


I have contacted my broker and they have given me the below reply:


Thank you for your email regarding your Login Id:VARGJOSE.

Please note the brokerage structure applicable to your account is as given below

Trading brokerage (BSE/ NSE) 0.02%
Minimum per share Trading (MPS) 0.01
Delivery brokerage (BSE/ NSE) 0.20%
Minimum per share Delivery (MPS) 0.01
Futures Brokerage (Buy/ Sell) 0.02%
Z Category and Trade to trade script 0.75%
Index Option Per Lot Rs.100 -- or 1% of premium (whichever is higher)

As per the above brokerage, i would have been charged only 1 paisa as brokerage while they have charged 5 pasia against it. i have contacted my broker regarding this and they are not replying to my mail. i have contacted my relationship manager Ravi, India infoline branch model town and he told me that the new brokerage is available on traders in NSE only. on their email they haven't mentioned anything abt it i am searching for an answer for it.
As a small investor i dont know where to file case. I hope somebody will look on this matter and provide me the solution on it.

thanks
varghese
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