[Resolved]  India Infoline Ltd, Bombay — NON-SERVICE DEBITS IN MY ACCOUNT

Address:

Durg, Chhattisgarh

IIFL HAVE ARBITRARILY CHARGED ME RS.400 APPROX PER MONTH ON SMS SERVICE, NO SMS TIPS EVER RECEIVED AND I HAD NEVER ASKED FOR IT, NEVER APPLIED FOR THEIR SERVICE. IIFL CHARGED AND DEUCTED FROM MY ACCOUNT WITHOUT PROVIDING ME ANY INFORMATION ABOUT IT. ONCE I LOGGED THEIR WEBSITE TO SEE MY ACCOUNT RECENTLY, I SHOCKED TO SEE THOUSANDS OF RUPEES TAPPING OR MILKING DOWN ON MY ACCOUNT OF NON-EXISTING NON-PROVIDED SMS SERVICE. YET THEY HAVE DONE NOTHING TO REDRESS THE MATTER AND NOT YET RETURNED MY AMOUNT.

FURTHER, IIFL IS IN REGULAR HABIT OF CHARGING DELAY-CHARGES EVEN AFTER THE CHEQUES WERE HANDEDOVER TO THEIR STAFF THE SAME DAY DURING/AFTER TRADING HOURS. THE DELAY ACTUALLY WAS ON THE PART OF THEIR STAFF WHO COULD NOT ENCASH THE CHEQUES NEXT IMMEDIATELY. EVEN FOR ONLINE TRANSACTION THEY CHARGED DELAY-CHARGES BECAUSE IT WAS NOT DEBITED INTO THEIR ACCOUNT AT BOMBAY.

THE COMPANY SHOULD PROVIDE BETTER SERVICE.

PLEASE HELP ME, THANKS

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