India Plaza — Product not delivered

I placed an order (#18491) on 4th Oct 2010 to send for two watches as gift to my friend in India. I requested the order to be delivered before 26th Oct. The order trail still shows (on the website) the order as pending and status as"will be shipped on 7th Oct".
I posted a query on the web site on 29th oct and the auto response on the site was "This query is still open and is expected to close by 01/11/2010". The same message appears on the web site even today. I again posted a query on 5/11/10 but no reply. I even tried to call customer service in US but the contact number given on the website "[protected]" does not respond.
I don't know what to do? Can somebody help me to get my money back. I am wondering how these people are given free rein to loot people.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have ordered a phone from India Plaza and product has not been delivered neither they have given the courier details. I have send them the mail thrice and no body is answering that.

The order details are as Follows.

Order number :IN[protected]
Order Date: Aug 3 2010
Status :Ready To Ship

That status is showing ready to ship from past 6 days and no body is responding to the mails also.

The site is not replying to my query since last 6 days.
Thanks
vaibhav
order, # IN[protected]: Out of four articles ordered by me, only three were delivered. The foruth one, viz Hand Block Bagru Print Cushion Cover Set_305 1 not delivered.
please supply immediatly.
Youfr contact phone no is also not correct. pl give me correct one
murthi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indiaplaza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    200
    Pending
    0
    Resolved
    59
    Indiaplaza Phone
    +91 80 4909 1234
    Indiaplaza Address
    2nd Floor, No: 21, Brigade Square, Cambridge Road, Halasuru, Bangalore, Karnataka, India - 560008
    View all Indiaplaza contact information