ORDER NO. I[protected] BOOKED ON 27/01/2013 AND CANCELLED BY THEM ON 15/03/2013 DUE TO OUT OF STOCK AND STILL TODAY 27/03/2013 MY MONEY IS NOT REFUNDED
My sincere advice to all online shoppers, don’t go for any expensive stuff through IndiaPlaza… Also be careful with any kind of shopping with IndiaPlaza, because if something goes wrong then be prepared for the worst kind of customer service…
They don’t respond to your ticket raised on their website for long time. Even if they respond there have some standards reply, like “We will fix your issue soon”. They don’t have a toll free customer care number and you have to wait for a minimum of 15 mins to get a chance to talk to a customer care executives… Also believe me your query will never get resolved in 1 call. You have to keep them calling again again. And the worst part it, I wrote several mails to their customer care executives keeping their managers in CC. But still they did not respond.
So finally with my experience with these people I can just advice others to think as least 100 times before going through any king of shopping through India Plaza. Was this information helpful? | 
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