[Resolved]  India Today Book Club — not receiving order plus two times deduction from credit cards

I have applied for two offer throgh the Internet. I first applied through net then I cotinuoulsy got call then I puched the details through cell phone keyboard coz transaction failed due to some technical problem.
1. first order (cust id [protected] rs 3199)contain shoes, track suit and bag. I recieved parcel incomplete withput shoes so a contact for enquiry and got response to send back the parcel.parcel was dispatched through AFL express way but that parcel is still held at Delhi no one recieved this parcel from india today book club.
2. Second query([protected] rs 1498) that I applied only once for sun glassses... and other that is same through net on 18 march and puched through cell phone so deduction made two times rs 1498 as my credit card bill are showing.
till date I havnt received parcel of this offer.

Please do help to come put from this problem.

Its my mistake I havnt thought or searched about this book club offer about truthness.