[Resolved] India Today Book Club — DELIVERED BROKEN DINNER SET (.( ORDER NO. 0GA[protected], ITBC NO09957271 | |
I HAD ORDERED FOR ART D INOX DINNER SET FROM INDIA TODAY BOOK CLUB ON 23 /03/09. I HAD PAID THE ENTIRE AMOUNT(RS 5647/-) THRO MY CREDIT CARD AT THE TIME OF PLACING THE ORDER.( ORDER NO. 0GA[protected], ITBC NO[protected] HOWEVER WITH GREAT DIFFICULTY AND LOTS OF COMPLAINTS I GOT THE ORDER DELIVERED AFTER A PERIOD OF 2 MONTHS AT 10 AM TODAY. HOWEVER TO MY ASTONISHMENT ON UNPACKING THE PACKET I FOUND OUT THAT THE DINNER PLATES OF BONE CHINA AND THE RICE PLATES WERE BROKEN INTO SMALL PIECES. MY ATTEMPTS TO CONTACT INDIA TODAY BOOK CLUB ON THEIR CUSTOMER CARE NO. HAVE BEEN FUTILE AS THEY ARE NOT PICKING UP THE PHONE. THIS IS THE WORST SERVICE I HAVE EVER EXPERIENCED BY ANY COMPANY! ON CONTACTING THE COURIER COMPANY I WAS TOLD BY THE EXECUTIVE THAT THE FAULT IS OF INDIA TODAY BOOK CLUB AS THEY MUST HAVE PACKED BROKEN GOODS. WHAT ACTION SHOULD I TAKE NOW THAT AFTER WAITING FOR A PERIOD OF 2 MONTHS WHEN I RECIEVED MY ORDER IT IS IN BROKEN CONDITION. I AM ALSO ATTACHING THE PHOTOGRAPHS OF THE BROKEN ITEMS ( I HAVE NOT EVEN REMOVED THEIR ORIGINAL PACKING) . I HOPE THAT APPROPRIATE ACTION IS TAKEN BY INDIA TODAY BOOK CLUB AND THE MATTER UIS RESORTED OUT EARLY. AND I HOPE THAT THEY ARE NOT GOING TO TAKE ANOTHER 6 MONTHS TO GIVE ME THE REPLACEMENTS REGARDS DR PRAMOD SHARMA Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
dinner set — order placed but not delievered
Dear Sir/Madam,As i have placed a order ie. order no. [protected] but still the order has not delievered .Do the needfull as soon as possible.
Waiting for ur reply.
with regards.
anil kumar
dated ; 04/07/2009
Yes, not the same problem i have faced. But these people does not send my whole stuff not in single piece, they send me 31 pcs of dinner set at one time and anotger 24 pcs of cutluryat second time when i warned them to move towards consumer courts.
Karan from Patiala(Punjab)
Karan from Patiala(Punjab)
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