India Today Book Club — Refund still pending for amount Rs.5697 to “Living Media In” Transaction Dated 19/03/2009.

Name of the Company Employee : India Today Book Club
[protected][protected][protected][protected]-----
Jagriti, Amit Kumar, Geeta Gautam, Sushil Kumar & also spoke to supervisor, Mr Jitendra Kumar Thakur on 2nd /3rd Apr’09

Wrote to India Today Book Club on eMail ID-> [protected]@indiatodaybookclub.com for refund of the order no M-COMMERCE/0GA[protected]. The order value is Rs. 5697.
It’s been 2 months and this 2 months have costed me my actual amount which had been paid to you and the 36% interest on that.

Already spoke to the supervisor, Mr Jitendra Kumar Thakur on 2nd /3rd Apr’09 to refund the amount & been expecting a call back as promised by him. He gave me a Reference no, 547 however I haven’t received any response from him nor from your team except for a standard mail again & again from so many different executives, agriti, Amit Kumar, Geeta Gautam, Sushil Kumar so on...

Refund still pending for amount Rs.5697 to “Living Media In” Transaction Dated 19/03/2009. We dont get any response except for a standard mail again & again.

For Ref: Check the standard mail will be as below
======================================
Dear Member,

We sincerely apologize for inconvenience caused to you.

We apologize for the late replay.

With reference to your mail we would like to inform you that we have forwarded your mail to our concern department.

Very soon we will inform you about the status of your request.

We request you to kindly quote your member-ship number or order booking ID in all future correspondences with us.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For further queries, please feel free to get back to us at
[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Sushil kumar
Executive-Customer Relations
India Today Book Club
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I am S shastry from kolkata and i have the the same type of experience from oct 2008.
.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1298
    Pending
    0
    Resolved
    753
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information