India Today Book Club — i have been cheated by the company's senior/middle level executive

Address:Delhi

Please i would like to pull your kind attention i have been badly cheated, insulted and harassed by the india today book club's senior or junior level managers.
I placed an order for a watch its already around more then 10 months.

they every time give me written and verbal assurance, but i not able to believe the the people or the renowned company of india is involved in such kind of activity.

are their upper level directors known about this thing?

not a single responsible person over their to listen my mails and phone calls that i made them.

I dont know where to knock the door for justice.

i have all the mail communication from them.

please any body help me.

my name is chiranjib dhar
mbl no. [protected]

order reference no is: ITBC09174270

email address are: [protected]@indiatodaybookclub.com
[protected]@indiatodaybookclub.com

For your reference please look at the mail communication between me and india today book club:
rom Response <[protected]@indiatodaybookclub.com>
to Chiranjib Dhar <chiranjib.[protected]@gmail.com>
date Tue, May 18, 2010 at 2:54 PM
subject RE: Is customer is a fool? ITBC09174270

hide details May 18


Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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Forward



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|
Chiranjib Dhar
to feedback, Response

show details May 28

from Chiranjib Dhar <chiranjib.[protected]@gmail.com>
to Response <[protected]@indiatodaybookclub.com>
cc [protected]@indiatodaybookclub.com
date Fri, May 28, 2010 at 11:27 PM
subject Re: Is customer is a fool? ITBC09174270
mailed-by gmail.com

hide details May 28

any update......?


it's more then 6 months

- Show quoted text -
On Tue, May 18, 2010 at 2:54 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

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feedback
With reference to your mail, we would like to request you kindly provide us s...

May 29
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May 29
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to me

show details May 29


Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to request you kindly provide us some more time for the same. We assure you that you will receive your order with in 15 to 20 working days as we have already forwarded the same for redispatch in urgent basis so it will be dispatched very soon.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], , 9:30 am to 6:30 pm, all 7 days)Or email at [protected]@indiatodaybookclub.com or [protected]@indiatodaybookcub.com



Warm Regards

Manisha

India Today Book Club







From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Friday, May 28, 2010 11:27 PM
To: response (ITBC)
Cc: Feedback
Subject: Re: Is customer is a fool? ITBC09174270
- Show quoted text -



any update......?





it's more then 6 months

On Tue, May 18, 2010 at 2:54 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com



For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
Reply

Forward



Reply

|
Chiranjib Dhar
to Response, feedback

show details Jun 26

what the hell you are you are doing , a order last 6 months plus you not able do any thing.

there is a limitations of make people fool.I have found so many complians against you on different complaint site.

you have started business to openly make people fool.

And you executives promise people to pay with panalty.

can you provide me any direct number I can call and talk to that person?

are you upper management aware of these malpractises that you people do with people.

please give some responsible people contact details that they at least give me some honest response.


please don't take test of my patience.

chiranjib dhar

mb: [protected]






On Tue, May 18, 2010 at 2:54 PM, Response <[protected]@indiatodaybookclub.com> wrote:
- Show quoted text -

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

- Show quoted text -



--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

Reply

Reply to all

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Chiranjib Dhar
what the hell you are you are doing , a order last 6 months plus you not able...

Jun 26
Response
Dear Member, With reference to your mail we would like to inform you that we ...

Jun 26

Reply

|
Chiranjib Dhar
to feedback, Response

show details Jun 26

From <[protected]@indiatodaybookclub.com>, i got an assurance on Date: Sat, May 29, 2010 at 9:05 AM it'll take 20 days more so what about that?



Subject: RE: Is customer is a fool? ITBC09174270
[protected]----

From: Response <[protected]@indiatodaybookclub.com>
Date: Tue, May 18, 2010 at 2:54 PM
To: Chiranjib Dhar <chiranjib.[protected]@gmail.com>

- Show quoted text -

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

[protected]
From: Chiranjib Dhar <chiranjib.[protected]@gmail.com>
Date: Fri, May 28, 2010 at 11:27 PM
To: Response <[protected]@indiatodaybookclub.com>
Cc: [protected]@indiatodaybookclub.com


any update......?


it's more then 6 months


[protected]
From: feedback <[protected]@indiatodaybookclub.com>
Date: Sat, May 29, 2010 at 9:05 AM
To: Chiranjib Dhar <chiranjib.[protected]@gmail.com>


With reference to your mail, we would like to request you kindly provide us some more time for the same. We assure you that you will receive your order with in 15 to 20 working days as we have already forwarded the same for redispatch in urgent basis so it will be dispatched very soon.

Please call us on[protected], , 9:30 am to 6:30 pm, all 7 days)Or email at [protected]@indiatodaybookclub.com or [protected]@indiatodaybookcub.com



Warm Regards

Manisha

India Today Book Club







From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Friday, May 28, 2010 11:27 PM
To: response (ITBC)
Cc: Feedback
Subject: Re: Is customer is a fool? ITBC09174270


[protected]
From: Chiranjib Dhar <chiranjib.[protected]@gmail.com>
Date: Sat, Jun 26, 2010 at 9:36 AM
To: Response <[protected]@indiatodaybookclub.com>
Cc: [protected]@indiatodaybookclub.com


what the hell you are you are doing , a order last 6 months plus you not able do any thing.

there is a limitations of make people fool.I have found so many complians against you on different complaint site.

you have started business to openly make people fool.

And you executives promise people to pay with panalty.

can you provide me any direct number I can call and talk to that person?

are you upper management aware of these malpractises that you people do with people.

please give some responsible people contact details that they at least give me some honest response.


please don't take test of my patience.

chiranjib dhar

mb: [protected]







[protected]
From: Response <[protected]@indiatodaybookclub.com>
Date: Sat, Jun 26, 2010 at 5:08 PM
To: Chiranjib Dhar <chiranjib.[protected]@gmail.com>


Dear Member,

With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department. We request you to kindly wait for few days. You will receive the same soon.



Your valuable association with Bagittoday is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us [protected]@bagittoday.com or [protected]@bagittoday.com or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days) or Write to us at:





Warm Regards,

Ankita

Bagittoday Team



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Saturday, June 26, 2010 9:36 AM
To: response (ITBC)
Cc: Feedback
Subject: Re: Is customer is a fool? ITBC09174270


- Show quoted text -



--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

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feedback
Dear Member, With reference to your mail we would like to inform you that we ...

Jun 28

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|
Chiranjib Dhar
to Response, feedback

show details Jul 19

Any update? I received so many calls from your side for last 15- 20 days for assured update of the gift.......


what is the status of that.

Are my mails received by the right person?
- Show quoted text -


On Fri, May 28, 2010 at 11:27 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

any update......?


it's more then 6 months

On Tue, May 18, 2010 at 2:54 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to inform you that we are escalating your matter with our concern department so we request you kindly provide us some time. We will get back to you soon with positive reply.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com.



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Chiranjib Dhar [mailto:chiranjib.[protected]@gmail.com]
Sent: Tuesday, May 18, 2010 2:14 AM
To: response (ITBC); Feedback
Subject: Re: Is customer is a fool?





On Sun, Feb 21, 2010 at 7:20 PM, Chiranjib Dhar <chiranjib.[protected]@gmail.com> wrote:

Could u please look at the status of my order and give me a final date when i'll get the delivery.



I cant understand why your CCE make stupid commitments for the delivery.



I would request you / the concerning person to look at the status seriously.



It's very surprising no one is taking care of the delivery status whether the order has been delivered or not.



My first experience with your indiatodaybook club is very very disgusting.



And its very pathetic to remind you every ten days whether the product hasbeen delivered or not.



Are ur responsible higher authority know about these ill practise.



Why u people spoil valueable times of others.



How many times i'll have to call again.



I would say look at the payment date, imagine how many days you took to deliver an order.



u please look at the telephonic history and you will know.



next time please give me your higher authority email id or phone number. I would like to talk with them.



I need the the clarification all my above queries by written.



Call me in [protected]



Chiranjib Dhar

On Tue, Jan 12, 2010 at 10:28 AM, <[protected]@indiatodaybookclub.com> wrote:

Dear Chiranjib

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0EA[protected]. The order value is Rs. 499 and Order Date is 11-JAN-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.


Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com




--
With Regards
Chiranjib Dhar
Mobile: +91-[protected]
E-mail: chiranjib.[protected]@gmail.com

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