[Resolved]  India Today Book Club/ Free Gifts — HOLIDAY PACKAGE

On receipt of anoffer of a holiday package ( holiday voucher for [protected]@3D stay for a couple + Air Flight Voucher worth Rs.7000 ) on purchase of a pack of 20 CDs for Rs.2599 I ordered for the same . The order was promptly executed and I have received 20 CDs along with instructions as to how I should claim the free gifts.
I downloaded the documents and sent them, duly complying with all instructions, by courier along with a DD for Rs.800 on[protected]. Since I did not get reply I sent mails to their sites [protected]@india--- and [protected]@india---.On[protected] I got back documents by the courier with remarks-" no such address and no response".
Since then I have been reminding the seller through mails .I am still to get proper reply and direction as to what I should do to get the free gifts. Without the freegifts 20 CDs @ Rs 2599 is too expensive., which can be called, simply put, cheating.Every mail is replied by a different officer.
ITBC references are----membership no--ITBC08765802
unique no[protected]A[protected]
Air Ticket voucher no -IT 8736
my contact details---Ph.[protected] Mobile [protected] e-mail ID [protected]@yahoo.com
I am sincerely waiting for next step .ITBC being a reputed co I am hoping for the best.I regret I continue to get, in the mean time, more offers through mail .??? What is the intention?
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

India Today Book Club — Free Gifts and Holiday Package

I had purchased books from the India Today Book Club as per scheme mailed to me.My invoice no is ORA[protected] of 21st January'2009 and the amount Rs 2598 paid instantly on line.

To redeem my free gifts assured in the scheme(Adidas Bag and Holiday Vouchers, I logged on the site as mentioned in the invoice on 4/2/'09 and was asked for an unique promotion no supposed to have been mentioned in the invoice.As no such nos were there in the invoice, I called up[protected] and was told that this is a 19 digit no and for security reasons not mentioned in the invoice.I was given a no after around 10 mins of std call from Kolkata.The 19 digit no given to me was found invalid.I once more rang up at[protected] and after talking for arond 10 to 15minutes was told that it will take 3 to 8 hrs for validation process as the no apparently was generated on basis of my last call and that is the system.

On this, I again tried to get through with the no on 5/02/'09, literally after 24 hrs and find that still it is not working and showing as invalid.Thereafter I mailed all the details to them and asked for redressal within 24 hrs or I would take necessary action.After 48 hrs also I do not find any action from that end and not even a reply to my mail.

I take serious view of this as a consumer and would like that very stringent action is taken for such fraudulent act.Further pls intimate the company that if I do not receive redressal at earliest, I shall put the matter through for legal action for claiming the gifts assured along with demmurages on account of harassment meted out to me.

Biswajit Mohinta
i want air ticket & holiday my oderno is -- 0ga90054169

Free holiday package alongwith Book offer — Free holiday package

India Today Book Club
Voucher No.ITBC 12403 and 12351

In the month of December, 2009 India Today Book Club through their scheme offered me books and free holiday packages and charged me an amount of Rs.6396/- thru credit card. After delivery of books they asked me to deposit another Rs.1798 by draft immediately as service charges so that holiday package can be redeemed. Accordingly I couriered drafts (No.454852 & 454853 drawn on Canara bank) and registration forms on 12th Jan '10 to Premier Sales promotions Pvt. Ltd at their post box No.5042 in Bangalore. In fact on these service charges their sales guy did not tell me and promised me that there won't be any extra cost on this deal. Till this all activities went smoothly…After that there is no revert till now from their side. I tried to contact their helpdesk a few occasions with lot of pain - getting line takes minimum of half an hrs' holding. As per them its been actioned and I will get a revert in couple of days... this is their usual robot message...but still I don't have any clue about how long I have to wait…

Hope you will respond to this communication on priority.

George P V

Free holiday offer on book purchase — Free holiday offer

Stay away from this fraud company - Indiatoday Bookclub

Voucher No.ITBC 12403 and 12351


In Dec '09 Indiatoday bookclub called and offered me some books and free holiday package. Accordingly they charged me thru credit card an amout of Rs.6396. Couple of weeks later i got a communication from this fraud company asking me choose my holiday places and again send draft for Rs.1798 (Rs.899 x 2). I have done that also thinking my vacation would happen in any moment after a couple of days but still i dont have any clue about this. There is no contact no.for them on which we can contact easily. I tried to contact their helpdesk a few occasions with lot of pain - getting line takes minimum of half an hrs' holding. As per them its being actioned and i will get a revert in couple of days... this is their usual robot message...but still i don't have any clue about how long i have to wait..

If making easy money is their aim then please stop it now and mend their way..

George, Bangalore

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1298
    Pending
    0
    Resolved
    753
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information