| Address: | Hyderabad, Andhra Pradesh |
I have ordered a product Samsung 3G star touchscreen high end version phone in OCT 2008 over phone through my Credit card.As per the offer they are suppose to send me by November 2nd week 2008 and along with that 2days 3 nights holiday voucher with round trip air tickets for a couple and for 2 children below 5 yrs,10000 work nakshatra diamond jewellery voucher,extension of india today book club membership for free,United colors of Benetton watch worth 2600Rs etc.,has been offered.But to my surprise,the product recieved is basic samsung star phone by me is tampered and received in dec 2008 with through sealed blue dart courier where the product inside is with broken seal and no sealer covered products inside the box.I made numerous complaints but of no use.I even sent 2 written complaints to their head office with AD speedpost.I lodged complaint at National consumer forum complaint no:210140.I feel India todaybook club is playing with their members.I was very disappointed and created a lot of mental trauma.
Kindly help in getting justice.
Vijaya Lakshmi Yerroju
Hyderabad
Mobile no:[protected] Was this information helpful? | 
India Today Book Club — No Product Delivered
I have placed an order for a REEBOK ROLLER COASTER SHOE (Size 10) on 17th Nov 2009.And also I have given payment of Rs 1398 /- through my credit card. This amount has debited from my account also.
My Booking ID is[protected] and Membership ID is ITBC09156126.
Now it almost 3 months over. I DID NOT GET THE PRODUCT YET...
Several times I have called to their customer care office number. They are always telling that we will re-dispatch your product soon. And also I have sent many more emails. They are also telling the same. By giving money, why should I need to hear their fake apology?
For last 3 months ITBC have been following the same cheating. How long a person can wait for a product?
Why ITBC cheating its customers. I would like to strongly recommend that services ITBC should ban by Indian Government.
ITBC should justify my issue.