IndiaBulls — Not updated the transfer money

Hi,

I have transferred 40000rs from my Citibank account no [protected]
to India bulls securities Citibank account *****32229 on 03/11/2010.
The reference number is[protected].
Please add this money to my trading account with india bulls.
My client id is DH28868.

when i contact to customer care they suggest me to raise a helpdeskticket. i raise that and attached all the document required but again and again they asked me similiar document certain period of time. i even given the estatement as well but nothing happened. In one day one customer care executive informed me that i transffered money to india bulls another citibank account thats why my funds are not updated and i will get reversal within one or two day.after waiting for 3-4 days i got mail which again asking for similiar documents. i again provide the documents but i am not sure whether this will work.


I am attaching the two screen shot for your reference.

1st attachment clearly indicating the transaction details,my name, account number and bank logo etc.
In second details you can see the broker name for which i transferred money clearly mentioning the india bull securities account number

Thanks and Regards
Gaurav Vats
[protected]
[protected]@gmail.com