IndiaBulls Customer Care
IndiaBulls Group
Customer satisfaction rating: 9%
Submit a Complaint
383
COMPLAINTS

IndiaBulls Customer Care

IndiaBulls Group

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Address
Indiabulls House, 448-451, Udyog Vihar, Phase-V
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 12 4668 2857  

Additional info
Contact Form
http://indiabulls.com/?q=contact_us

Contacts & Offices

CEO's E-mail:
ceo.realestate@indiabulls.com

Corporate Office
Indiabulls House, Indiabulls Finance Centre, Senapati Bapat Marg, Elphinstone Road, Mumbai 400 013, India
Phone: +91 22 6189 9700 Fax: +91 22 6189 1421

UAE Office
Indiabulls Real Estate Limited, Representative Office - Dubai, Office Number 105, Al Attar Business Centre, Near Karama Metro Station, P.O Box: 30590, Dubai, UAE.
Phone: +971 4379 6262
dubai.repoffice@indiabulls.com

UK Office
Indiabulls Real Estate Limited, 42 Upper Berkeley Street, Marble Arch, W1H 5PW, United Kingdom
Phone: +44 20 7440 1822


View More Information...

Customer satisfaction rating
9%
Complaints
383
Pending
2
Resolved
34
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

IndiaBulls related photos (31)

IndiaBulls Complaints & Reviews

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Indiabulls Home Loan — home loan not processed

 Dev Kumar Dwivedi on Sep 22, 2018
I had applied for home loan balance transfer and top up. All documents were provided and login was created. File processing was done by Mr Kumawat, Mob [protected] and Mr Abdul Kadeer, Mob [protected].
Before login ID creation They told that interest rate would be 8.45%, later changed to 8.55% and further changed to 8.75%. They told that In addition to my balance loan of approx. 19.8 lacs, I could also take top up of up to 15 lacs (my monthly take home is approx 2 lacs).
After login ID creation I received call from the bank and they checked various details, even family details, name...
Complaint comments  Read comments Complaint category Loans

Indiabulls — excess loan pending amount reflecting

 ashwin sk on Sep 20, 2018
This is to inform you that, after the repeated request calls, mails there is no proper response, i would like to inform you that i am not getting any proper response from your end, please find the below details and provide me a Quick resolution on the same

Registered Number: [protected]
Loan taken : 50, 000
Loan paid : 32, 256
Balance amount : 17, 744
Balance reflected as per dhani App: 21, 982.72
Excess amount reflecting : 4, 238...
Complaint comments  Read comments Complaint category Loans

Indiabulls — regarding occupancy of residential unit in greens panvel phase 1 project

 khansanamgroup on Sep 23, 2018
I made an investment in IB greens panvel project in 2012 for a 1bhk unit but till date no information or no update on this
already i had registration for the same unit and also been submitted almost 95% of the sale value
my unit details are building 16A/floor 27/flat 03
greens panvel indiabulls
i need an urgent clarification on this subject from my vendor side as of possession date...
Complaint comments  Read comments Complaint category Building Developers

Indiabulls — deducting money as pre-emi without any reason

 er.bhupy on Sep 18, 2018
Hi team,
I have booked a home in noida extension and financed it through indiabulls home loan. As per tri-party agreement my actual emi should have been started from september 2108 only (And from the start date of first loan disbursal till september 2018, i. E. Till 18 months only builder was liable to pay the pre emi as it was the subvention plan offered by builder).

But bank started deducting pre-emi amount of rs around 20000 per month from last 6 months.in total around they have fraudly deducted around 120000 rs from my account. I wrote this to indiabulls but no positive...
Complaint comments  Read comments Complaint category Banks

Indiabulls — carelessness of your staff

 Vaishampayan on Sep 17, 2018
Respected authorities, i m yogesh chandrakant vaishampayan living in nashik, maharashtra, i had taken home loan from you vide account number: hhlnas00237492 dated 31st august 2015, sir i asked your loan officer to put my wife's name along with my name on loan documents and on property documents as well so that to get the incentives under pmay scheme for rs.2.60 lakh. But your loan officer made a mistake and just put my name on property papers. Due to this mistake i can't avail the benefit of pmay. Sir in this connection i am following up your customer care dept. During august 2017 to august 2018,...
Complaint comments  Read comments Complaint category Loans

Indiabulls — dhani

 Ammar Zia on Sep 16, 2018
This is the repeated second time wherein my mandate deduction for the loan no. #iperdel01131478 from my account just happened for rs. 59, and within the course i got charged with the late payment fees. The same scenario occurred last month, wherein after all the process i paid the amount via net banking. Moreover, i called the helpline and also requested a callback but no event occurred. My mandate status is still shown as active within my profile then why the deduction doesn't occur for the full amount. It's a serious concern.

Also, indiabulls is having no ground staff help, all...
Complaint comments  Read comments Complaint category Loans

Indiabulls — two times emi debited from my account

 Ramesh Kumar Babu on Sep 15, 2018
Hi,
I have got loan from indiabulls and ny register number is [protected]. One person from indiabulls customer service have called me on 9thsep and guided me to pay using imps.
I have paid my emi on 9thsep of amount 4974 and shared the transaction id and auto debit was happened on 10thsep from my bank account.
I called customer service people and they asked me to email with statement.
I have emailed on 10th sep.
Still now no reply
What is the solution for my issue.
No response from customer care people
Spoken so many calls
Give me...
Complaint comments  Read comments Complaint category Loans

Indiabulls — indiabulls dhani ivl finance personal loan issue

 MMF on Sep 15, 2018
I applied the personal loan on 1st september using the mobile app pl10514102, your team collected the documents on 4th september along with a cheque with the loan amount, and till now no communication from your side.

I have been calling to your call center every 2 days to know the status and they mention that the your application is under verification and that each time i call, do you think verification takes more than 10 days???

Please do the needful....
Complaint comments  Read comments Complaint category Loans

Indiabulls — regarding harassment calls

 rohankrishna18 on Sep 11, 2018
Hi team,

I took a loan from india dhani on february 2018 with loan id : iperhydo1027688 and i paid payments till date in time and i missed september emi first time, due to financial crisis, and a person name (Bathini ashok kumar goud) with contact number [protected], harassing me for payment, he trying to call me on sundays and texting me @ 10:00 pm as well, i informed him clearly that i am going to make the payment before 30th but he is threatening me, kindly help me

Thanks

Krishna chaitanya s...
Complaint comments  Read comments Complaint category Loans

Indiabulls — home loan prepayment charges levied to your account

 Vinayjain1989 on Sep 11, 2018
I want to close my homeloan account no. Hhlban00117795 as indiabulls has unjustly levied prepayment charges to our account. Whereas i was informed that there is no charges for pre payment of any amount and now they say that as the company of our apartment is attached there will be charges levied. I had enquired at their call center also before making the payment and they had acknowledged the same that there will be no charges for pre payment.

And their staff is the worst in bangalore and mysore.

Mr. Manish srivastav from bangalore office had promised that the charges...
Complaint comments  Read comments Complaint category Loans

Indiabulls — indiabulls dhani personal loan

 puneet dad on Sep 11, 2018
I have applied for personal loan
I have paid 6 EMI already and want to close the personal loan
I have mailed 6 times to service_dhani@indiabulls.com but still didn't get any reply from indiabulls
Customer care is also not supportive they just giving case no but no action
Please if you want personal loan go to banks rather than mobile app.

My Personal Loan no is IPERDEL01021601
This is worst customer service i have seen from so called big finance company.
They didn't bother to reply
Even 1 star shouldn't be given...
Complaint comments  Read comments Complaint category Business & Finances

Indiabulls — delayed a lot to collect documents

 Music Miracles Vijaya Shekhar on Sep 11, 2018
I applied loan on 5.09.18, pl03030076
Fixed appointment on.09.18, but nobody came, i called rajahmundry branch agents they are not responding, they are telling it will take 10 more days, if you are in money need, come and give documents.
Almost 1 week over, i am expecting your instant service, please collet documents and do favour
This is vijaya sekhar babu matcha
Kakinada, ap
Thanking u...
Complaint comments  Read comments Complaint category Loans

Indiabulls — I am not able to open my indiabulls dhani app

 Ramji@1 on Sep 10, 2018
I m not able to open my dhani aap, when i open it its show ''update failed, frist exception on row 0 with id"
Thats y i m not able to repay my emi y aap or other uses.
So plz solve this problem..
N i am also getting a msg daily that ur loan is approved, i think its my top up of my loan, but bcoz of this problem i m not able to continue my loan application....
Complaint comments  Read comments Complaint category Loans

Indiabulls — app based loan

 Kunal9883 on Sep 10, 2018
Mera lone amount Avi Tak mere account me nhi Aya.11000 thousand rupees ka emi 1095 /per month lagega massage Aya par customer care executive Bolta hai aaj account me Paisa aa jayega 3 day ho gya hai fraud company.account me 9860 rupees ayega kiu massage Aya ki 11000 ayega customer care ekdam faltu ka baat karte hai 6 baar Mai complain Kiya hu company ko mail key dwara magar koi response nhi Aya...
Complaint comments  Read comments Complaint category Loans

Indiabulls — emi deducted without even approval

 sam454 on Sep 8, 2018
I tried to apply for a loan on indiabulls dhani but the principle amount was not dispersed as the process was not completed.
Now, on 3rd sept rs.3820 was deducted from my account.
Worst customer service ever. I am still waiting for their reply. No one is providing a proper solution. Without my approval how could they do this. Is this some kind of joke. I want my money back.
Lead id pl07074184.
Thoiba singha...
Complaint comments  Read comments Complaint category Loans

Indiabulls — wrong list of documents provided

 Nirali doshi on Sep 7, 2018
The list of documents received from indiabulls on 09-mar-18 and the document handover to me are different. At the time of handover the provide the different list which was not known to me.

Have attached both the letters

The below serial no which are missing in the documents handover to me.

Sr no.1, 4, 5 and 11

Now they are not willing to provide the same. The company should provide as the same was mentioned by them only...
Complaint comments  Read comments Complaint category Loans

Indiabulls — forcing to take insurance cover against home loan

 pkrastogi on Sep 5, 2018
I have applied for a home loan (Ref no: 1012078) for rs 16 lac from ibhfl in august 2018 for purchasing a flat in orchard avenue with signature global as the builder. I am facing serious issues with the working of your colleagues and the way of their working. The issues that i am facing currently are:

1. As per the sales team member, mr. Vikas and mr. Arvind from gurgaon office have told me on around 15th aug. That my loan has been sanctioned to me. But i have not received any intimation or any sanction letter from the official email id of ibhfl. Even after requesting and following...
Complaint comments  Read comments Complaint category Loans

Indiabulls — loan tenure against complainant

 Krishnan Balaji on Sep 1, 2018
Indiabulls personal loan application no. Mpl10022474 am applying the lone amount 14000 rs tenure was 3 mnth applying 18 aug18 but the indiabulls was sending the mail me 20aug 18 approved amount 14000 and the tenure was 6 mnt and the credit the lone amount now problem was my tenure was 12 mnth showing am am not aggried that tenure am applying tenure 3 mnts and approved 6 mnts now give 12 mnts pls change my tenure shortly...
Complaint comments  Read comments [1]Complaint category Loans

Indiabulls — receiving spam messages daily

 Dhyan Chand on Aug 29, 2018
I am receiving spam messages offering personal loans from India Bulls Dhani company regularly when I have not made any queries.

I have not opted or subscribed to anything from idhani. I made a complaint on complaintboard.in in the month of July and got call a from the company apologizing for the same. But there is not resolution to this problem.

Still getting messages even after complaint. Stop messaging me immediately....
Complaint comments  Read comments Complaint category Loans

Indiabulls — error in calculation of refund + zero notification of excess amount + blanket statement saying will take 21 days but no justification given for delay

 Sirish K on Aug 20, 2018
Dear sir,

Loan account no - hhlbag00343014

I would like to bring to you kind attention that there was an error in calculating the refund amount of home loan payment.

As on 6th august – foreclosure amount to be paid was

- 35, 65, 405.55 – as per india bulls

Amount paid :

- 35, 48, 290 – (Hdfc bankers cheque – dated 31st august) – submitted in bommasandra branch - bangalore before 11:00 am on 6th august – monday
- 3, 895 – (Amount was already in excess with india bulls) – please refer...
Complaint comments  Read comments Complaint category Loans

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